Hillside Honda - Service Center

Oil change It's always a pleasure going to the service area. Joseph always greets us with a smile and listens to our concerns and has a quick response. It's always a pleasure going to the service area. Joseph always greets us with a smile and listens to our concerns and has a quick response. More

Quick and easy service I had an 8 am appointment on a Saturday and was one of the first cars taken exactly at 8 am. Joseph Patanio was very nice and helpful with explaining I had an 8 am appointment on a Saturday and was one of the first cars taken exactly at 8 am. Joseph Patanio was very nice and helpful with explaining what could and should be done as well as the oil change I had scheduled, and my car was ready in under 30 mins. I felt like the services that were suggested were a little more than a new car really needs and were definitely more expensive than if I used a regular mechanic, but I understand that it's Joseph's job to get me to get them and I paid for them anyway. The dashboard notification keeps coming on telling me to do an oil change ever since I left the service center, which shouldn't happen, but it was a fast and easy experience. More

Service Wait time was 30 minutes which is an improvement. I would like the dealer to see promotions on their computers in case the customers forget to bring Wait time was 30 minutes which is an improvement. I would like the dealer to see promotions on their computers in case the customers forget to bring the promotions that were mailed to them by the dealer. More

Scheduled Oil change Courteous, friendly and hospitable. Nothing else to improve except coffee maker should be fixed early hour customer needs coffee. If ever I think Courteous, friendly and hospitable. Nothing else to improve except coffee maker should be fixed early hour customer needs coffee. If ever I think of any comment I will let you know. More

Excellent service I got my car service more then expectation, they are all friendly, they do their service part by part by different expertise that makes me satisfied, I got my car service more then expectation, they are all friendly, they do their service part by part by different expertise that makes me satisfied, More

Efficient Professional seamless The staff was extremely helpful. I was able to have my car serviced quickly and efficiently. I really appreciated the feedback about my car's overall The staff was extremely helpful. I was able to have my car serviced quickly and efficiently. I really appreciated the feedback about my car's overall status without even having to ask. More

Joseph is an excellent employee Happy as usual. The price for a gas cap was very high ($65.00?. Other than that satisfied. I wouldve gone for a lesson expensive alternative Happy as usual. The price for a gas cap was very high ($65.00?. Other than that satisfied. I wouldve gone for a lesson expensive alternative More

Great Service As usual, getting my car serviced at Hillside Honda was a breeze. The staff was kind, knowledgeable, and efficient. My experience wasn't time consum As usual, getting my car serviced at Hillside Honda was a breeze. The staff was kind, knowledgeable, and efficient. My experience wasn't time consuming nor was it a hassle. I leased my car with Hillside Honda and I'll always return for my car's servicing needs. More

Recall Dropped off my Odyssey for a recall. Service was great and timely dropped off at 7am and was ready before 12. Wished Honda had service vehicle like Dropped off my Odyssey for a recall. Service was great and timely dropped off at 7am and was ready before 12. Wished Honda had service vehicle like other brands that gives you a vehicle to use while yours is in the shop. More

Worst!!! Their service was so ***BAD***👎👎👎 i was their for couple of issues but they only solve one.after finish servicing they say it’s done.i was waiting Their service was so ***BAD***👎👎👎 i was their for couple of issues but they only solve one.after finish servicing they say it’s done.i was waiting to pick up my car.after one hour waiting i ask them where is my car they don’t say anything just walking here and there.after two hours of waiting they tell me that they lost my car key 🔑 i had no idea what to do.after 3 hours of waiting they make another key 🔑 for me to drive my car 🚗 for their fault i had to wait 3 hours.their labor charge $130 per hour that i paid.and my 3 hours of waiting labor is $0000.now it is also a security issue for me if someone from that dealership has my key they can steal my car anytime because they have address information.if anytime my car steal I’ll sue this dealership definitely. More