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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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February 22, 2019

Was taking care of quickly Everyone was good very helpful quickly n took care of my car like it was there own will be happy to always take my care there for service etc More

by JOANNEACEVEDO36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Polanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Luzon, Anibal Hugo
Feb 27, 2019 -

Hillside Honda responded

Joanne Acevedo, Thank you for such a superb review! Congratulations on your new vehicle! We are so grateful that you chose Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435 for your car buying needs and glad to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers you won’t want to miss!

February 22, 2019

Point of contact They answer the phone and have you on hold for over 10 minutes which I find to be rude not knowing your reason for calling More

by ARLENE_TONGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Hillside Honda responded

We do apologize, Please give us a call to address your concerns, Thank you

February 20, 2019

Awesome Customer Service if your Honda needs any kind of service ask for Joseph Patanio, he will take good care of your vehicle needs. Joe will give you the breakdown of the r More

by JCL1267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Patanio
Feb 21, 2019 -

Hillside Honda responded

Hi Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Joseph & Susan was able to assist you with fulfilling your customer asst needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us www.facebook.com/hillsidehonda

February 17, 2019

Excellent service I was satisfied with the service. Joseph Patanio was excellent & explained everything what needed to be done. You're always in good hands with Hillsid More

by LEILEGASPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Feb 25, 2019 -

Hillside Honda responded

First and foremost, thank you so much for taking the time to let us know about your experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Joseph Patanio was able to assist you with your car service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

February 15, 2019

great very quick and professional service. Hours made it easy to drop off and pick up. very friendly and kind staff. will come back to Hillside again! More

by SAMMYKASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Feb 25, 2019 -

Hillside Honda responded

Thank you for such a superb review! glad to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers you won’t want to miss!

February 12, 2019

Our car had a recall for the rear doors. As always it was expeditious and efficient. We were provided rental services so we were not inconvenienced. Everything was explained to us up front.a More

by JFROSTI45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Hillside Honda responded

Hi! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Henry was able to assist you with fulfilling your service needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

February 11, 2019

good service Service department receptionist extremely rude. had to call 6 times. On the phone for 30 min before I was able to explain what my service problem is. More

by NURFKING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samira Khatun
Feb 21, 2019 -

Hillside Honda responded

Thank You for contacting us regarding you experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 Thank You

February 11, 2019

Regular schedule service I am satisfied with the service and i did not had to wait for a technician to take my order during drop off and when I picked up my car. More

by COLINCARROLL756
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

February 11, 2019

Good quality The customer Service was friendly and helpful and they took the time to explain the problem. I like that they had walk in service, it was very conveni More

by VITIKING5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that Henry was able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

February 08, 2019

good service Work was completed and no issues, finished on time, Honda recall for passenger airbag and seat belt, I just called made appointment and drop off car, More

by REEZA K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel at customer service and don't remember the guy's name at the shop but they were cool.
Feb 08, 2019 -

Hillside Honda responded

Thank you Reeza so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Ariel was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

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