Hillside Honda

Speedy and efficient customer service. Staff is incredibly helpful and extremely nice and knowledgeable. Love coming here! Staff is incredibly helpful and extremely nice and knowledgeable. Love coming here! More

Everyone there are rude and bad attitude. Leaves hidden fees without letting customers know what they have to pay. Had a one on one conversation with him, he showed aggression talking over me Leaves hidden fees without letting customers know what they have to pay. Had a one on one conversation with him, he showed aggression talking over me. Never go here. Find another dealership. More

Friendly and efficient service. Mike D. Was very helpful in expediting the inspection that was needed and getting my car back to me in short order. Recommend this service location Mike D. Was very helpful in expediting the inspection that was needed and getting my car back to me in short order. Recommend this service location highly. More

Very slow service. Went in the morning and was there until close to lease a care (no issues on my end that was holding anything up). Communicating afterward is terrible Went in the morning and was there until close to lease a care (no issues on my end that was holding anything up). Communicating afterward is terrible too. On hold forever, never getting any calls back. I was actually hung up on by the receptionist at some point, assumed it was a dropped call, and when I called back she yelled at me for calling again and that’s how I knew it was on purpose! All because I was told multiple weeks in a row my dealer “wasn’t in, got the message, will call you.” Was called in to service for a recall and was completely misled about the scenario. The guys at servicing when I showed up were very nice and fast but whoever I spoke to on the phone flat out lied to me about the recall situation making me believe there was a serious malfunction. I totally understand the liability, and that if something goes wrong it’s on the dealership, but you should be honest with your customers. You won’t keep customers with poor communication and dishonesty. More

Inefficient place. Rude staff. Brought my car in due to recommendation from other hillside Honda express location stating there was an oil leak. Brought my car in at ap Rude staff. Brought my car in due to recommendation from other hillside Honda express location stating there was an oil leak. Brought my car in at appointment time and was told around 5pm same day that they were backed up and could not get to my vehicle, will be checked following day. What’s the point of an appointment then? Following day I receive a call from Mike stating there was no oil leak, which is good news. Was told to go to driveway to receive vehicle, took them 15 mins to bring my car out. Only reason why I come here is because it’s close to where I live. Good customer service doesn’t exist here, they’re too busy to keep up with demand and as a result poor workmanship, poor waiting times, inefficiency at an all time high. More

the most unprofessional dealership around. Not the slightest bit interested in customer service service department is a joke - wait wait wait Not the slightest bit interested in customer service service department is a joke - wait wait wait More

Excellent service dep. very helpful and respectful. Easy to check in/out and staff is friendly very helpful and respectful. Easy to check in/out and staff is friendly More

My experience was great from setting up the appointment to getting my car fixed. Chris explained all the service details and the Ben went and got me assistance in getting information for extended warranty to getting my car fixed. Chris explained all the service details and the Ben went and got me assistance in getting information for extended warranty More

The location and team at servicing are awesome. I'm thankful for all of them. I'm thankful for all of them. More

Very satisfied with the service provided. To provide better service needed to keep the customer updated with the progress of the repair needed and don’t wait for the customer to call to know To provide better service needed to keep the customer updated with the progress of the repair needed and don’t wait for the customer to call to know what happening. More