Hill-Kelly Dodge Chrysler Jeep Ram

Exceptional service. Immediate response to the problem with our vehicle along with an estimate for work that beat the rest. John Chambers and crew are top notch. We were recommended to Hill-Kelly by a loc with our vehicle along with an estimate for work that beat the rest. John Chambers and crew are top notch. We were recommended to Hill-Kelly by a local Pepboys mechanic because of the intricacy of the work that had to be done to the rear differential and the need for exactness when putting the unit back together. We will certainly return when future work is needed on our Jeep. More

I'm a sales rep & I put about 55,000 miles/yr on a leased vehicle that my company provides. Norma realizes that time is very important to me and she sat down & scheduled a service time of 4:00 PM tha leased vehicle that my company provides. Norma realizes that time is very important to me and she sat down & scheduled a service time of 4:00 PM that fit my busy travel schedule. When I came in, she immediately recognized me & got the vehicle into the service dept. They did the scheduled maintenance and I was on my way. She was very helpful, courteous, & efficient. I have dealt with another Dodge dealership in Dothan, AL in the past and I'm new to this area, so I have only used Hill Kelly a couple of times this year. The Dothan dealership valued their customers that received leased vehicles through their dealership. When you went in to pick up the new vehicle Teresa Stelly would handle all the paperwork. Teresa gave me her card and said that she realized the importance of keeping my vehicle running since it was the only way I could see my customers face to face. I could call her and she had the authority to put me in with a technician so I could get in/out quickly. I always tried to give her at least a half day notice. She was very helpful and she reduced the hassle that servicing a vehicle sometimes brings. You might want to make sure that the person responsible for your leased vehicles has the authority to get folks in/out quickly. I could spend my money somewhere else and have a quick lube do the job. More

I was very pleased with the service I received on my Jeep at Hill-Kelly. It has been awhile sense I have gone back to Hilly-Kelly for service because of the bad service I have received in the past. I though at Hill-Kelly. It has been awhile sense I have gone back to Hilly-Kelly for service because of the bad service I have received in the past. I thought I would give them another chance and that is when I met John Chambers. He has been the most friendliest Serviceperson I have met there. He stood by his word on what they where doing with my Jeep "NO LIES" He made sure my Jeep was finished at the time he told me and IT WAS!!!. I was very pleased with the service and I will look forward to having Hill-Kelly continue to service my Jeep. I want to thank John and the team for changing the way I feel about service and I would at this point recommend those that own a Jeep to have their Jeep serviced at Hilly-Kelly. "See John Chambers" Thank You John, Great Job More

Very nice up to the finance time, we waited over 2 hours to see the finance lady who seemed like she was not even busy up to the time we were called in to her office. She sat there talking to another employ to see the finance lady who seemed like she was not even busy up to the time we were called in to her office. She sat there talking to another employee after finishing the previous customer. The time from when she finished and then called us was well over 1 hour. Overall happy but came very close to leaving without a deal due to the wait. More

My wife and i were looking for a new jeep Wrangler, we My wife and i were looking for a new jeep Wrangler, we went to a dealership in Foley Al. and was not impressed at all with what they were willing to My wife and i were looking for a new jeep Wrangler, we went to a dealership in Foley Al. and was not impressed at all with what they were willing to give us on trade.I got in contact over the internet this last Tuesday morning with Vernon and we basically had a agreement before we physically made it to the dealership, We stopped by that evening and left very satisfied with a new Wrangler and didn't feel ripped off on the value given us on our trade. We were so impressed we told a friend and she also purchased a new Jeep Patriot this afternoon From your dealership. We would have no problem what so ever recomending more friend and family when they ask about our experience in purchasing a new vehicle at your dealership. More

Mr. Hartline was very knowledgeable and a great salesman! He was not pushy or overbearing. This is the second jeep we have purchased from Hill-Kelly and this was a much more pleasant experience than the fir He was not pushy or overbearing. This is the second jeep we have purchased from Hill-Kelly and this was a much more pleasant experience than the first. I had purchased a road hazard policy with the jeep I traded in and did not purchase a policy for my 2011 jeep, because when I had experienced a road hazard flat the service department refused to honor the policy. Mr. Hartline was very helpful and I would purchase another vehicle from him More

My visit to Hill Kelly was extremely successful, even though I was unable to purchase the 2009 Jeep Wrangler I was trying to buy. The finance manager was extremely helpful and worked extremely hard to ge though I was unable to purchase the 2009 Jeep Wrangler I was trying to buy. The finance manager was extremely helpful and worked extremely hard to get my financing in order. Even though I was unable to get financed (AT THIS POINT IN TIME-might I add)I would still recommend this dealership to anybody looking to purchase a new or used vehicle and I WILL return as soon as I am able! I would like to especially thank the salesman, Jon, for treating me like a friend through this entire experience. There is an ugly myth that car salesmen are the "xxxx of the earth", but Jon takes that myth and squashes it like a bug. Through this whole process he made sure to explain everything that was going on, and also (knowing I am set on buying a Jeep Wrangler) only showed me vehicles that he felt were logical choices for me. He did not pressure me in any way into making a decision that i might regret in say, six months or more. He never made me feel like I was wasting his time, even when I was eventually unable to purchase the vehicle at that time. He is a fantastic salesman and person and is ultimately the reason why I will return to Hill Kelly when I am ready and able to purchase the Jeep of my dreams. More

Mike has always been very friendly and helpful in taking care of us as customers. The service has always been quick and reasonable. Mike is very diligent about checking the warranty and is very knowledgea care of us as customers. The service has always been quick and reasonable. Mike is very diligent about checking the warranty and is very knowledgeable about getting our vehicle's problems solved. He also keeps up with the timely maintenance we need to do on our vehicle. We highly recommend him and Hill Kelly's service department team. More

This was my second experience with Hill-Kelly Jeep. Both times were a great experience. I was greeted on the lot by a very knowledgable salesman. There was a large selection of Jeeps on hand and some hard t times were a great experience. I was greeted on the lot by a very knowledgable salesman. There was a large selection of Jeeps on hand and some hard to find colors. The negotiation was fare and the finance manager worked to find me a very reasonable interest rate. I would highly recommend giving this dealer your first and last look for a new vehicle! More

The whole experience was excellent. I would recommend Hill Kelly Dodge, especially Richard Hartline. He was knowledgeable and very courteous. He did not pressure me into anything that I did not want. Hill Kelly Dodge, especially Richard Hartline. He was knowledgeable and very courteous. He did not pressure me into anything that I did not want. The facilities were clean and I think I got an excellent deal. A+++ More