Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,077 reviews
Richard was so very nice to work with...very accommodating and helpful. Jeff was very easy to talk to ....very helpful and reasonable. Best experience buying a car by far! accommodating and helpful. Jeff was very easy to talk to ....very helpful and reasonable. Best experience buying a car by far! More
Without a doubt ,the best car buying experience we have had. We met Sandy at the dealership a couple of weeks ago while browsing for a Jeep Wrangler Unlimited. Sandy was very helpful and professional. T had. We met Sandy at the dealership a couple of weeks ago while browsing for a Jeep Wrangler Unlimited. Sandy was very helpful and professional. Told him what we were looking for and after a few weeks he suggested we come in and order what we wanted. When we arrived we saw the vehicle that we wanted but it was the Sahara. This was priced a little higher than we wanted but Sandy said he would talk to Jeff the Salesmanager and Bill also got involved. In short order these three profesionals were able to put together a deal we could not refuse. Ellen patiently explained the benefits of the extended warranty, completed all of the paperwork, and had us sign our contract. Could not have been happier with this experience. These four people made it a pleasure to deal with Hill - Kelly Jeep and we will certainly recommend them to our friends. Art and Kathy O'Reilly More
Jeff Ludwig was our salesman and did a good job of answering our questions about 2012 Jeep Unlimiteds and guiding us through our buying experience. He was always professional, courteous, and prompt a answering our questions about 2012 Jeep Unlimiteds and guiding us through our buying experience. He was always professional, courteous, and prompt at getting back to me during the week we discussed purchasing the Jeep from him (The same couldn't be said for another Jeep dealership we contacted which is why we purchased from Jeff). Jeff's boss, Jeff Thompson, was also professional and pleasant to work with. Overall we had a great experience at Hill-Kelly Dodge Chrysler Jeep and would recommend them to any of our friends. More
He was very professional and knowledgeable of products and solution to solve my problems with the clouded headlights safety issue. Mr. Reese went beyond the normal protocol and ensured complete customer s and solution to solve my problems with the clouded headlights safety issue. Mr. Reese went beyond the normal protocol and ensured complete customer satisfaction. Highly reccomend Mr. Reese, an extremely valuable employee. More
The people at Hill Kelly Dodge are extremely friendly and professional. When I make an appointment, they are very respectful of my time and always complete the services requested quickly. Mike Paschal, my m professional. When I make an appointment, they are very respectful of my time and always complete the services requested quickly. Mike Paschal, my main contact, is always honest with me about what services/repairs are needed for my Jeep. I never get the impression that he is trying to sell me something or convince me to pay for a service that is not required or necessary. I appreciate the integrity and professionalism of Mike and the rest of the team at Hill Kelly Dodge. More
After calling and talking to someone in service I decided to stop by the dealership to find out how extensive the replacment of a small part would be. John looked at the problem, explained how easy it would to stop by the dealership to find out how extensive the replacment of a small part would be. John looked at the problem, explained how easy it would be and walked me to the parts department. By phone I was told that the part would have to be ordered but John explained to the Parts Manager what was needed and the part was in stock. After a few short minutes my problem was fixed and installed by John and I was on my way. Great service! More
Flawless until we got in the car to drive it home... The gas tank had barely half a tank. I HAVE NEVER BOUGHT A CAR WITH ANYTHING LESS THAN A FULL TANK OF GASOLINE. We had a 2 hour drive ahead of us (fro gas tank had barely half a tank. I HAVE NEVER BOUGHT A CAR WITH ANYTHING LESS THAN A FULL TANK OF GASOLINE. We had a 2 hour drive ahead of us (from this dealership to our home) and had to stop for gas and fill the tank before we even left Pensacola. I thought that was cheap. More
PROBABLY THE BEST SERVICE I HAVE HAD AT HILL-KELLY. NORMA WAS KNOWLEDGEABLE GOT ME A APPOINTMENT THAT DAY AND ALL WORK COMPLETED IN A TIMELY MANNER. THANKS WAS KNOWLEDGEABLE GOT ME A APPOINTMENT THAT DAY AND ALL WORK COMPLETED IN A TIMELY MANNER. THANKS More
My experience with Dean McArthur was outstanding. He is very professional, understands and know exactly how to communicate with the customers effectively and delivers outstanding work performance. I worke very professional, understands and know exactly how to communicate with the customers effectively and delivers outstanding work performance. I worked in customer service for years as the lead representative. Dean is the top of the line. I was very satisfied with the service I received. Thank you Dean,God Bless you. Lydia Darnes More
Picked up a brand new 2012 Jeep Wrangler. The whole process went very smoothly, from the trade in to final delivery. My salesman, Matt Wilkerson went out of his way to make sure everything was just rig process went very smoothly, from the trade in to final delivery. My salesman, Matt Wilkerson went out of his way to make sure everything was just right. The sales manager, Jeff Thompson is top notch and was a pleasure to deal with. Outstanding dealership. More