Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone there is frindly and knowlebgeable they had no problem answering my questions and if they didn't know the answer to my question they know who to ask to get the answer. Thery wear very quick to hel problem answering my questions and if they didn't know the answer to my question they know who to ask to get the answer. Thery wear very quick to help me out with anyting I needed. More
Kelly was very patient and knowledgeable and worked hard to find just what I was looking for. Jeff went farther than expected to work a deal on a truck that I really wanted, but even at a lower than invoice to find just what I was looking for. Jeff went farther than expected to work a deal on a truck that I really wanted, but even at a lower than invoice price I decided not to buy the truck. I eventually settled on a Challenger instead of a Ram and got a good deal on the RT. The entire process was completed in a friendly, not pushy, professional manner and my new car was delivered full of gas and squeeky clean. More
I brought my car in on Friday afternoon because of a check-engine light showing. Mike had it checked out right away and I brought it back in the following week to get the work done. They found a numbe check-engine light showing. Mike had it checked out right away and I brought it back in the following week to get the work done. They found a number of other things that were wrong and I was able to get everything done at once and in less time than Mike had estimated. All the work except for the oil change was covered under the Chrysler extended warranty, including the car rental. My 2004 Dodge Caravan is back on the road and I am a happy camper. More
Richard was great! I will come back to Hill Kelly Dodge for sure. The General Manager was also very helpful and I appreciate the help and consideration everyone gave me. for sure. The General Manager was also very helpful and I appreciate the help and consideration everyone gave me. More
I was in search for a new Jeep. I placed my order through USAA and within 5 minutes of hitting the enter button Tony contacted me. Friendly, open and wealth of information and assistance. When I made it to H USAA and within 5 minutes of hitting the enter button Tony contacted me. Friendly, open and wealth of information and assistance. When I made it to Hill Kelly, Tony set me up with Duke. Great support to complete the sale. I am very appreciative of the two of them and the support in completing the sale. Very happy with the Jeep and the service. More
We came into Hill Kelly looking for a Jeep Liberty because that is what we felt would work best within our budget but after speaking to Tony and Julie, we realized that we could afford a new Jeep Wran because that is what we felt would work best within our budget but after speaking to Tony and Julie, we realized that we could afford a new Jeep Wrangler Unlimited. We had met Julie once before and knew that her no pressure sales technique was the way we preferred to do business. However, after doing more research on the internet, we met Tony so we worked with them both. We gave them our budget and they took it from there offering us a great discount and the rebates that were being offered as well as a Military Discount. We walked out of the dealership very happy. We have purchased over 60+ cars (no kidding) and this experience was truly one of the best. They didn't try to feed us a line of bull, they gave it to us straight and we walked away feeling confident that anyone we refer will be treated the same way. As a matter of fact, we are going there tonight to look at a second vehicle for ourselves. Excellent Experience!!!! More
Fair and honest dealings. No games, unlike most car dealers. Jeff Thompson (Sales Manager) made the sales experience great. The best car buying experience I have ever had in over 50 years. dealers. Jeff Thompson (Sales Manager) made the sales experience great. The best car buying experience I have ever had in over 50 years. More
Good frienly service MR Hartline was very helpful in locating the vehicle I was looking for and after making the deal,Mr Hartline went out of his way to help me out with some accessories issues I had. locating the vehicle I was looking for and after making the deal,Mr Hartline went out of his way to help me out with some accessories issues I had. More
Let me start by telling everyone that I am not an easy customer! I work hard for my money and buying a car is not something I enjoy doing...My old Jeep needed to go into the shop one to many times however customer! I work hard for my money and buying a car is not something I enjoy doing...My old Jeep needed to go into the shop one to many times however Norma in the service department was awesome. As irritated as I would get Norma kept a smile and remained friendly. Norma and the staff in the service department were wonderful and a pleasure to work with. As I stated the Jeep made one to many trips to the service department, it was time to trade her in. That is where Ailleia and David in the sales department stepped in. Trust me when I tell you that I drove these folks nuts! They maintained their professionalism and stayed the course with helping me get the vehicle I wanted at a price I was willing to pay. They went out of there way to make me happy, awesome customer service! I would give these folks and this dealership the highest possible recommendation. Ask for Ailleia! More
Jim Wells was eager to answer all questions;however,he was not eager to an objectionable degree. In short, he was courteous and very professional. was not eager to an objectionable degree. In short, he was courteous and very professional. More