
Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I would highly like to thank sales consultant Richard Hartline for assisting me in my search for a new vehicle. I was very recently involved in a traffic accident that totalled my previous vehicle that I Hartline for assisting me in my search for a new vehicle. I was very recently involved in a traffic accident that totalled my previous vehicle that I had for 11 years. I was still suffering the effects of injuries sustained in that accident and didn't want to deal with a lot of games and sales pitches of trying to sell me something that I did not want. Mr. Hartline was very friendly, courteous, helpful and humorous. He made this experience one that I will treasure for a long time, I laughed and forgot about my pain and the experience that I was just in a terrible accident 2 weeks ago. He seemed knowledgeable about the 2011 Nissian Frontier truck that I purchased and even if I asked a question he didn't know, he was honest enough to say he didn't know, but would find out the answer for me instead of just making up something. He even showed me how to work the Bluetooth system..His salesmanship was greatly appreciated. As an officer who has worked with the public since 1984, it was refreshing to actually experience the true meaning of caring service...so a big thank you to the staff at Hill-Kelly Dodge Jeep for their professionalism and warm welcoming setting and a big thank you to Mr. Hartline for assisting me in my time of need...I will make sure to recommend you guys to anyone I know in need of a vehicle. More
I will start by stating that I am a demanding consumer who expects good service and am not shy about criticizing a business if I do not receive it. I have purchased vehicles from Richard Manning in the p who expects good service and am not shy about criticizing a business if I do not receive it. I have purchased vehicles from Richard Manning in the past but not since he has been with Hill Kelly. Richard honestly cares about his customers and proved this again with the work he put in on this sale. The vehicle I purchased was a 2012 Jeep Wrangler Unlimited Rubicon in Sahara Tan which is a popular color that has been discontinued. Richard nor Mr. Tony Gilbert who is his manager had to work with me on this sale as it is the last Rubicon in this color in the south. Simply put, the Jeep would have sold without making any type of concessions. Concessions were made however to make the sale and make me as a customer feel as if the dealership really cares about their customer base. All involved did what they could to assist me in the purchase. I have had other vehicles serviced at Hill Kelly and Mike Paschal has always been extremely professional in getting my service needs filled. Mike took care of the tire/rim swap from my old Jeep to my new one after purchase and took the time to remind me about the TPMS sensors which I had not thought about and gave me an overview of the new drivetrain when I asked him about it. From start to finish, Sales to Service, I felt that the dealership was interested in keeping me as a customer happy. I have absolutely no reservations in recommending Hill Kelly for both vehicle purchase or servie needs. More
I came into the dealership looking for a Rubicon. After reviewing our needs Matt and Anthony decided that the best option for our family was to order it directly. This is the first time I had an opetion to reviewing our needs Matt and Anthony decided that the best option for our family was to order it directly. This is the first time I had an opetion to build a car. This process was easy and painless. I will definitely recommend doing business with these individuals. More
After my new car got rear-ended twice, I took it to Dean to be repaired both times. i could not have asked for more when it came to quality of work. My new Dodge Avenger looks like new, even after the sec to be repaired both times. i could not have asked for more when it came to quality of work. My new Dodge Avenger looks like new, even after the second rear-end repair that required an extensive overhaul. More importantly, it drives just like it did before the accidents! Gilbert was the mechanic and he is amazing. His work is flawless! And Dean took care of everything as far as dealing with the insurance company, I never had to worry about any of that or even talk to them. I HIGHLY recommend Dean and Gilbert and Hill Kelly Dodge for your car accident repairs! More
I was very impressed with the concern that Dean had towards my individual need. He did not act like he was too busy or too rushed to take as much time as I needed to answer my questions and make sure t towards my individual need. He did not act like he was too busy or too rushed to take as much time as I needed to answer my questions and make sure that I was completely satisfied with the body work. More
The sales process was easy and hassle-free. The staff at this dealership is very professional and friendly. I feel like their pricing was fair. Although I have never purchased a vehicle from this dealersh this dealership is very professional and friendly. I feel like their pricing was fair. Although I have never purchased a vehicle from this dealership, I plan to make purchases here in the future based on my experience. More
The staff at Hill-Kelly Dodge is very friendly and knowledgeable. This was my second purchase from them and this one was just as satisfying as the first. Salesman Richard Hartline was very friendly an knowledgeable. This was my second purchase from them and this one was just as satisfying as the first. Salesman Richard Hartline was very friendly and highly knowledgeable of the vehicle I purchased. Internet Sales Manager Anthony Gilbert was very easy to work with through e-mail as well as in person and was able to answer all of my questions. I would highly recommend this dealership to anyone. More
To whom it may concern, I have to say these men that To whom it may concern, I have to say these men that helped us with our car,WERE THE BEST! Iwill recommend you dealership to all my family and friend To whom it may concern, I have to say these men that helped us with our car,WERE THE BEST! Iwill recommend you dealership to all my family and friends. You have the most personal , friendly , non pushey people I have ever met. They cared about what we needed and did everything and above what we needed. You have a great team with these two.Thank you for all that you did to make this a pleasent experiance. Lenore Orlando More
It has been 14 years since I have had to walk into a dealership to purchase an auto. The experience I had at Hill Kelly Dodge was more than I expected. My salesman Richard Hartline was courteous, frie dealership to purchase an auto. The experience I had at Hill Kelly Dodge was more than I expected. My salesman Richard Hartline was courteous, friendly and sincere in his assistance to help me find the right truck. His Used Sales Manager, David Milne, was fantastic at getting the numbers on the sale of my truck right where I needed them for my monthly budget. In what I thought was going to be the "usual car deal", Hill Kelly Dodge really surpassed my expectations in how quick & conveinent it was to complete my truck purchase, especially after the many years it has been since I've had to make a purchase. Richard has even referred me to one of the dealerships "repair service writers", Ryan Foster, and gave me his business number in order for me to begin my trucks service relationship for future needs. In my 25 year career in Banking CUSTOMER SERVICE IS EVERYTHING and has to be more than just "lip service." I'm glad to see that at Hill Kelly Dodge you can expect more than just the usual car deal! More
Alleia (sales) was terrific and made my buying experience a pleasant one, unlike many I've had. This dealership is lucky to have such a motivated and informed employee. I wish her the best in her graduate a pleasant one, unlike many I've had. This dealership is lucky to have such a motivated and informed employee. I wish her the best in her graduate work as I know she will go far in any field she chooses to pursue. Ellen (finance) gave me writer's cramps, all the signatures, but was very professional and explained everything to my satisfaction. Paperwork is dull and a necessity but when mixed with pleasant conversation it just seems to sail right along. Thanks to you both. More