Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,077 reviews
We had no problems to speak of. Staff was friendly and easy to work with. Although, we did have to wait longer than we thought due to some problems with the surface of the car. easy to work with. Although, we did have to wait longer than we thought due to some problems with the surface of the car. More
Mike Paschal is a great service advisor. He and the team at Hill Kelly have taken care of my trucksince it was delivered to me. Mike is always professional, courteous and pleasant and gives me the straight at Hill Kelly have taken care of my trucksince it was delivered to me. Mike is always professional, courteous and pleasant and gives me the straight talk about my truck that I like and appreciate. Top notch service with a smile - Thank You again!! More
I really felt like Duke and Tony both were less interested in making a profit, but more interested in giving me a great deal and doing what was best for me and my family. They are both great guys interested in making a profit, but more interested in giving me a great deal and doing what was best for me and my family. They are both great guys and salesmen. More
I was extremley pleased and satisfied with my service from hill kelly dogdge,Richard Hartline,who was my salesperson was very considerate, i am taking time out my schedule to write this because he was pa from hill kelly dogdge,Richard Hartline,who was my salesperson was very considerate, i am taking time out my schedule to write this because he was patient and understanding and actually took the time to make sure all my needs were met, from pointing out every detail of the car to making sure i had no questions when i left.. He did an outstanding job, i mean absolutely outstanding, I also have to mention , ellen holmes.. if ever there was anybody to close a deal,, she is the one to have to do it,, she went out of her way way to make me and my father feel right at home,,she was courteous and friendly and presented a beautiful atmosphere,,, all and all this was the greatest experience i had in buying a car,, keep up the good work,, i would definitely rate it a a+ More
My experience with Hill Kelly was excellent. From the moment I stepped out of my trade-in to driving away in my new Jeep Wrangler Rubicon.I was greeted by a friendly and respectful Casey Chambers who thr moment I stepped out of my trade-in to driving away in my new Jeep Wrangler Rubicon.I was greeted by a friendly and respectful Casey Chambers who throughout the process worked with me on vehicle features and cost. Casey's extensive knowledge on Jeep Wranglers made the decision making process much easier for me. He also thanked me for my military service which is always appreciated by veterans like me. Hill Kelly gave me a great value on my trade-in and worked with me on my new Rubicon by changing the soft top over to a hard top. I would recommend this dealership to anyone looking for a Dodge Chrystler or Jeep. More
i searched online for a used low mileage dodge nitro. i found the perfect one at hill kelly dodge in pensacola. my husband had already purchased a new dodge avenger from hill kelly a couple of years ago an found the perfect one at hill kelly dodge in pensacola. my husband had already purchased a new dodge avenger from hill kelly a couple of years ago and was well pleased with the car and the dealership so we decided to buy from hill kelly again. matt wilkerson was very helpful to us as soon as we arrived at the dealership. we drove from honoraville al. and it was well worth the trip. matt took us for a test drive and made sure all our questions were answered. i would recommend hill kelly to anyone looking to buy a new or used dodge. More
John Chambers is the reason I came back to Hill Kelly. My previous experience with a Service Advisor (Norma) was not good. John has given me confidence that I will be treated the right way from now on. John previous experience with a Service Advisor (Norma) was not good. John has given me confidence that I will be treated the right way from now on. John is trying to help with my past service issues as well. (Tire / Alignment issues). Thank you Dan Smith 2010 Dodge Charger R/T 850-791-8848 More
I would highly like to thank sales consultant Richard Hartline for assisting me in my search for a new vehicle. I was very recently involved in a traffic accident that totalled my previous vehicle that I Hartline for assisting me in my search for a new vehicle. I was very recently involved in a traffic accident that totalled my previous vehicle that I had for 11 years. I was still suffering the effects of injuries sustained in that accident and didn't want to deal with a lot of games and sales pitches of trying to sell me something that I did not want. Mr. Hartline was very friendly, courteous, helpful and humorous. He made this experience one that I will treasure for a long time, I laughed and forgot about my pain and the experience that I was just in a terrible accident 2 weeks ago. He seemed knowledgeable about the 2011 Nissian Frontier truck that I purchased and even if I asked a question he didn't know, he was honest enough to say he didn't know, but would find out the answer for me instead of just making up something. He even showed me how to work the Bluetooth system..His salesmanship was greatly appreciated. As an officer who has worked with the public since 1984, it was refreshing to actually experience the true meaning of caring service...so a big thank you to the staff at Hill-Kelly Dodge Jeep for their professionalism and warm welcoming setting and a big thank you to Mr. Hartline for assisting me in my time of need...I will make sure to recommend you guys to anyone I know in need of a vehicle. More
I will start by stating that I am a demanding consumer who expects good service and am not shy about criticizing a business if I do not receive it. I have purchased vehicles from Richard Manning in the p who expects good service and am not shy about criticizing a business if I do not receive it. I have purchased vehicles from Richard Manning in the past but not since he has been with Hill Kelly. Richard honestly cares about his customers and proved this again with the work he put in on this sale. The vehicle I purchased was a 2012 Jeep Wrangler Unlimited Rubicon in Sahara Tan which is a popular color that has been discontinued. Richard nor Mr. Tony Gilbert who is his manager had to work with me on this sale as it is the last Rubicon in this color in the south. Simply put, the Jeep would have sold without making any type of concessions. Concessions were made however to make the sale and make me as a customer feel as if the dealership really cares about their customer base. All involved did what they could to assist me in the purchase. I have had other vehicles serviced at Hill Kelly and Mike Paschal has always been extremely professional in getting my service needs filled. Mike took care of the tire/rim swap from my old Jeep to my new one after purchase and took the time to remind me about the TPMS sensors which I had not thought about and gave me an overview of the new drivetrain when I asked him about it. From start to finish, Sales to Service, I felt that the dealership was interested in keeping me as a customer happy. I have absolutely no reservations in recommending Hill Kelly for both vehicle purchase or servie needs. More
I came into the dealership looking for a Rubicon. After reviewing our needs Matt and Anthony decided that the best option for our family was to order it directly. This is the first time I had an opetion to reviewing our needs Matt and Anthony decided that the best option for our family was to order it directly. This is the first time I had an opetion to build a car. This process was easy and painless. I will definitely recommend doing business with these individuals. More