Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I would just like to start by saying Mr. Hartline is a very respectful sales man. We come in to look at cars and we were interested in the 2008 Dodge Avenger but it was in cleaning so Mr. Hartline gave us very respectful sales man. We come in to look at cars and we were interested in the 2008 Dodge Avenger but it was in cleaning so Mr. Hartline gave us his business card and we came back the next day when he called us. He was very friendly and very concerned about what we were looking for in a car and how it would benefit us getting the right car for me and my family. He was patient with all the paper work having to get done, he even gave my son a bag of chips and talked to them as If he knew them for years and I really liked that about him. We came in to just look not knowing that we would be bringing home this wonderful car that Mr. Hartline sold to us. He answered every question I had for him and was very straight forward with this sale about the car.He seemed to be a very honest sales man and If I ever had to come back to hill kelly dodge Mr. Hartline would be the only sales man that can sale my family a car. He is my new cars sales man. Mr. Hartline even helped me get my car seat out of my car so it can get detailed to put in the rental car. I never met any sales person like him and I respect all the help he has given me and my family over these past few days of selling us this car and having to get it detailed. I also think that since Mr. Hartline did such an amazing job he should get a raise even paid vacation time off and be sales person of the year. Thank you for having such an important sales man working at your company. He truly is the best I've seen so far. I Hope Mr. Hartline gets his kudo's for selling us this car. More
My 2010 Chrysler Town & Country Limited was leaking fluid. It appeared that there might be need for a major repair and I asked John to check on my extended lifetime care plus service contract and to fluid. It appeared that there might be need for a major repair and I asked John to check on my extended lifetime care plus service contract and to my shock we found that Chrysler had cancelled my contract. Thanks to John's help we got the contract reinstated immediately. The end of the story is that the leak was caused by a faulty oil filter and the repair was made with no charge. I went to the dealership with no appointment and was serviced immediately in a positive, friendly way. This is my second dealing with John Chambers, who is a low key, real pro at what he does. I am pleased with the dealership especially because they did not sell me the vehicle, I bought it in another state. I recommend Hill-Kelly service department and especially, John. Thanks, Peter Peugeot More
Showed up just before closing to look at a few cars. My job had kept me late and I could not leave any earlier. Julie stayed and showed me the vehicles, never rushing me on my decision. She was very friend job had kept me late and I could not leave any earlier. Julie stayed and showed me the vehicles, never rushing me on my decision. She was very friendly,helpful and polite. I am very pleased with the vehicle and the experience. More
We had a great time right from the start. Heather was very helpful on the internet as I surfed for available vehicles I was interested in. She lined up the visit, which was as soon s I got off of work. very helpful on the internet as I surfed for available vehicles I was interested in. She lined up the visit, which was as soon s I got off of work. Jim Wells was was the dealership person we dealt with. Jim was helpful in every way and was determined to make sure we got the best deal we could. Jim had everything in a row right from the start of the process from when we decided we couldnt pass up this deal to the end as financing took over. Ellen was our finance officer, she was wonderful, had things perfect. Everyone in the dealership we talked to was freindly and outgoing, which we like. I think we met everyone in the dealership showroom, which made it feel family like.....thanks all for a great experience. Some of the other dealerships in town....who I will not mention acted as though they were doing us a favor by just talking to us.....our future purchases will be madse here at Hill Kelly. John & Tracy Venier More
The dealership had a car in inventory that met our requirements. Duke was extremely knowledgeable of the product! He was friendly. He remembered our names. My perception of the Dodge brand was ske requirements. Duke was extremely knowledgeable of the product! He was friendly. He remembered our names. My perception of the Dodge brand was skeptical when we arrived. My experience with Duke resulted in me leaving with high regard for the Dodge brand. More
JIM WELLS IS A WONDERFUL PERSON WHO DOES AN INCREDIBLE JOB. HE DID EVERYTHING HE COULD TO MAKE US FEEL COMFORTABLE, GET US A GOOD DEAL, AND FEEL CONFIDENT WITH THE DEAL. HE TREATS YOU LIKE A PERSON AND A JOB. HE DID EVERYTHING HE COULD TO MAKE US FEEL COMFORTABLE, GET US A GOOD DEAL, AND FEEL CONFIDENT WITH THE DEAL. HE TREATS YOU LIKE A PERSON AND A FRIEND, NOT JUST ANOTHER NUMBER. I LEFT HILL KELLY DODGE TODAY FEELING GOOD ABOUT EVERYTHING. I WILL DEFINITELY RECOMMEND HILL KELLY DODGE CHRYSTLER JEEP TO EVERYONE I KNOW AND ESPECIALLY SEND THEM TO JIM WELLS, WHO I CAN ONLY SPEAK VERY HIGHLY OF. JIM WELLS, ALONG WITH HIS MANAGER CRAIG AND THE DEALERSHIP, IS TRUELY AMAZING! A SINCERE THANKS FOR EVERYTHING! More
Mr. Hartline took time to explain all aspects of the purchase transaction we were involved with. He stayed past his normal work hours to make sure we were handled by the company finance office and to se purchase transaction we were involved with. He stayed past his normal work hours to make sure we were handled by the company finance office and to see that we were satisfied with the transactions. I would recommend Mr Hartline to anyone in the marlet for a new vehicle. More
My expereince with Hill Kelly Dodge was great. Ashton, our sales rep, was very nice, professional, and freindly. He made the long process of getting a car, very easy. He addressed all my comments and conc our sales rep, was very nice, professional, and freindly. He made the long process of getting a car, very easy. He addressed all my comments and concerns.I would recommend this dealer to any of my family member and close freinds. More
For about a month or so, I had searched relentlessly for the perfect vehicle, as it was going to be my first. Like always, I was presented with embellished stories here and there, false details about the ve the perfect vehicle, as it was going to be my first. Like always, I was presented with embellished stories here and there, false details about the vehicles, disapproving prices, and quite simply, not-so-honest people! I was conducting a search on autotrader and that's where I ran across a 2000 Chrysler Sebring Convertible. Judging only by the facts posted online - the mileage, interior and exterior condition and amazingly the price - I was SOLD!!! I kept putting off the visit, but when I did finally arrange it, I spoke with one of the representatives by the name of Emilynn, who made the visit hassle-free. We arranged a time, same-day, and when I arrived the keys were at the front desk along with another rep, Richard Hartline, and the car in the front-most parking space! I was able to test drive and that actually sealed the deal! Of course, I had the jitters, so I thought about it overnight. Next day I noticed around 8 or so missed calls, all from Hill-Kelly. Even a couple texts urging me to come in as soon as possible because I almost missed out on the opportunity, this vehicle! They kept me updated throughtout the entire process, talking it over with the other buyers and their store manager (assuming). I can honestly say that these two individuals fought for me and this sale like noone else - I fathom - could. A process that lasted one month was sealed in just less than 24 hours, and with nothing less than a smile! Would not have had it any other way!!! More