
Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ashton and Roshad,I felt, went above and beyond in helping me with this purchase. They were both very knowledgeable about the vehicle and worked hard to get me the price that I needed. They made thi helping me with this purchase. They were both very knowledgeable about the vehicle and worked hard to get me the price that I needed. They made this experience of buying a car very enjoyable and I will buy my next car from this dealership! Congrats to Ashton and Roshad! More
We purchased a new vehicle in October 2011. Due to the manufacture inadvertantly leaving out the insulation for the sunroof cover it rattled. When we found out what had to be done to fix it, we were not c manufacture inadvertantly leaving out the insulation for the sunroof cover it rattled. When we found out what had to be done to fix it, we were not comfortable keeping the vehicle. My husband spoke to Mr. Bill McGinnis who was very respectful and concerned about our problem. He reported the problem to Mr.Tony Gilbert who immediately contacted us and had us come to the dealership. He went to bat for us with the manufacture and got us out of that vehicle and into a new one without ANY hassles or aggravation and no loss of finances on our part. He was very respectful, concerned and caring. He had Mr. Brian Merritt show us the vehicles on the lot.He was very informed and spoke with us and found out exactly what we wanted and we loved the very first vehicle he showed us. He was very patient and resectful. We never felt rushed, pushed, or pressured. Mrs. Holmes did the paperwork for ua and she was also a gem. She is very knowledgeable and the process was a breeze. We have been buying vehicles for over 40 years, have shopped and bought at most of the major dealerships in Pensacola, Crestview, and Fort Walton and we have never been treated as courteously, respectfully and honestly as we were at this dealership. Customer satisfaction is very important to them and it shows. We will be buying all our future vehicles from this dealership from now on and will not hesitate to recommend them to all our family and friends. More
I have taken both of my dodge's car and truck to Dean McAuthur to have body work done on them and have had excellent work done both times. Costumer Survive has been the best I have ever had.. I would an McAuthur to have body work done on them and have had excellent work done both times. Costumer Survive has been the best I have ever had.. I would and have already recommended friends of mine to get there body work and painting done thou Dean at Hill Kelly Dodge..If you are thinking of expanding the auto body shop in the back .. I would highly recommend it. Because with the quietly of work coming out of it .. You guys are only going to get more work coming in.. My experience at Dean's shop in the back has been very rewarding and I could not be happier with the work that was done.. Thank You , Dean McAuther ... If I forgot to say that when I was there ..I felt like a little kid at Christmas about how good my truck looked and may have been at a loss of words at the time ... One Happy Costumer , Mikkel Teekell More
The experience with Hill Kelly Dodge, Chrysler, Jeep was outstanding from the start. I began my search for a quality used car on the internet and found several that were interesting but this one stood out f outstanding from the start. I began my search for a quality used car on the internet and found several that were interesting but this one stood out for several reasons. First, they had what appeared to be the best car for the price of all that I had researched so I called them and set up an appointment for today, June 12, 2012. The response I received from their Internet Manager, Susan Bullock, was warm, cordial and professional. When I arrived at the dealership she was waiting for me and promptly introduced me to one of the finest sales consultants that I have ever had the priviledge to work with, Garner Lynch. He had the car clean and ready for me to view. It looked like the perfect car for me and he was able to offer the best deal possible. When I spoke to my own finance company, they informed me that it was indeed a good buy so we proceeded with everything necessary to complete the process. He is extremely professional, knowledgable and very helpful. I was treated to a very thorough explanation of all information that made the process even better. The paperwork was completed and reviewed by Ellen Holmes and the deal was done! I will be more than happy to refer any friends that might be looking for a new or used auto to this dealership and especially to Garner. He was a joy to work with. Thank you, Hill Kelly! Nancy Hagan More
My wife and I came in to the dealership,from Niceville,Fl, looking for a specific used Jeep that was online. Shawn Jackson showed us the vehicle, which was in great condition, with really low mi Niceville,Fl, looking for a specific used Jeep that was online. Shawn Jackson showed us the vehicle, which was in great condition, with really low mileage for the year. Mr.Jackson was very professional, if he did not know the answer to our questions he would get us an answer quickly. The Jeep was priced to sell, which made for a hard bargain, but we settled for a price that made us happy. Ellen Holmes did the financing portion of the sale. She also was professional and proficient at her job. We never felt like we were being pressured into making a decision. Overall great experience, couldn't be happier. It was worth the drive. We would recommend anyone looking for a strait forward dealership experience to go to Hill Kelly. More
So, previously (in 2011) I purchased a new Chrysler Town and Country from this same dealership. Fast forward to May 2012, I get a call from Ashton saying the dealership is looking for used vans and they'd and Country from this same dealership. Fast forward to May 2012, I get a call from Ashton saying the dealership is looking for used vans and they'd be willing to work with me on trading in my van for a newer model. I was not even thinking of buying a new van at the time as my wife and I were very happy with the one we had. However, the van we had at the time, did not have every bell and whistle that was available. So my wife and I decided it couldn't hurt to go to Hill Kelly and take a look. Ashton was very friendly and accomodating while we were there at the dealership. We ended up picking out a Touring-L edition of the Town and Country with all the extras we could want, short of a sun roof and chrome wheels. Throughout the process Ashton was great. He even joked around a little bit with our 3 year old who was getting tired of being at the dealership. Lastly, after the deal was done, Ashton followed us in our new van to my home in Fort Walton (40 minute drive out of his way) to pick up a deposit check from us. He didn't have to do that but he did and he did it without complaint. I would highly recommend him to future buyers and will ask for him when I'm ready for my Jeep. More
Me and my wife bought a used 2010 dodge caliber about 3 weeks ago and today we found out 3 of 4 tires are bad on the car. they even told us when we got the car the tires were good. So she called and there weeks ago and today we found out 3 of 4 tires are bad on the car. they even told us when we got the car the tires were good. So she called and there answer was in a nut shell tough luck. And then priced her $150 a tire. So Look twice if your buying a car from them. More
I had been shopping Online for a Wrangler, working with a dealership in GA. After several weeks of going back and forth with that Dealer (with an ever changing price), I contacted Hill-Kelly. I spoke with dealership in GA. After several weeks of going back and forth with that Dealer (with an ever changing price), I contacted Hill-Kelly. I spoke with Heather and Susan initially, and Their professionalism and honesty impressed me beyond words. Here I had been dealing with someone at the GA dealership that couldn't answer 1 question with out checking with management nor would they give me a solid price. With in minutes, I had a price on a unit identical to the GA unit. I made arrangements to come to the dealership to drive the Jeep. Not only was I greeted by Heather and Susan, but also Tony. I was then introduced to Matt. He did a great job of going over all the new features of the 2012 that differed from my 2004. After driving the 2-door, I decided that I prefered the Unlimited. Unfortuantely, there wasn't an Unlimited Rubicon on the Lot or available for dealer trade equipped like I wanted. So Tony worked with me to order my Perfect Unlimited Rubicon. I just got the email that it is shipping and can't wait for it to get here. I've bought 30+ cars over the years and this TEAM is one of the best that I have ever dealt with. A 5 Star rating is well justified and earned by these folks! More
Margo was an outstanding saleslady, considerate,intrested in my need's and other parties I spoke with too Rick and repair dept think name Jim! I will be back!!!! in my need's and other parties I spoke with too Rick and repair dept think name Jim! I will be back!!!! More
I came in for an oil change and John Chambers waited on me he was very helpful and recommend the 4 oil changes for 65.00. I am glad that he told me about it and save me some money, I recieved fast and frie me he was very helpful and recommend the 4 oil changes for 65.00. I am glad that he told me about it and save me some money, I recieved fast and friendly service and glad to return. More