Hill-Kelly Dodge Chrysler Jeep Ram

Having been wanting a new truck for over three years and being patient weighing the wants vs the needs, I have found that Hill Kelly Dodge having since gone under new management the dealership has improved being patient weighing the wants vs the needs, I have found that Hill Kelly Dodge having since gone under new management the dealership has improved quite a bit. I have passed up on three other beautiful trucks this year alone and found a very freindly and proffessional sales person in one Ms Ashley Conlin. She was very patient with me and did not become one of those pushy sales person we sometimes meet. She was genuinely interested in finding the vehicle i was specifically looking for. A true proffesional in every since of the word. Oh did I metion that i got a great price on my pre owned Dodge Ram 1500 Outdoorsman!!! LeeRoy More

The sale was fast and little effort was done to really get me the best price. And any service after the sale is non existent. The only thing I've been able to get from them for my truck is a hitch. My ad get me the best price. And any service after the sale is non existent. The only thing I've been able to get from them for my truck is a hitch. My advice IF you go there, do NOT let them pull your credit until you have settled on the price. My credit is awesome so they would not come off the price knowing that I could afford it. If I wasn't in need of a truck that weekend I would have left and never went back. After the sale I've called about parts and service and it is clear to me that I'm just going out of Pensacola for anything I need. I don't expect this posted so I just tell my story as the issue comes up. More

Mike has been our Service Representative for about 10/11 years -- first with our 2002 Dodge Stratus and now with our 2008 Dodge Avenger. He is aware my wife is the primary driver of our Avenger and always years -- first with our 2002 Dodge Stratus and now with our 2008 Dodge Avenger. He is aware my wife is the primary driver of our Avenger and always takes the time to explain any maintenance procedures performed on the car to ease her mind. For example, about a month ago the right rear turn signal/brake light went out and the car reminded my wife of this fault with a chime and a scrolling notice on the dash. She drove to Hill Kelly Dodge and Mike came up with a spare bulb which he himself changed, while teaching a new employee how to do the job. Mike worked us in his busy schedule this week for an oil change and lube job so my wife can make a trip over to Louisiana to pick up a granddaughter and bring her to Pensacola for Christmas. The mechanic went over the car with a fine tooth comb and afterwards we had a couple of questions, to which Mike worked us in again the next day (Thursday the 20th of December) and had the mechanic check those questionable items, which turned out to be no problem at all, but again, eased my wife's mind for a round trip of about 500 miles. Thanks, Mike! More

Margo was very helpful and very patient in answering all my questions. I needed a right hand drive vehicle for my job and it had to be special ordered. She was very kind and looked up things on the computer my questions. I needed a right hand drive vehicle for my job and it had to be special ordered. She was very kind and looked up things on the computer for me. I needed power windows & she made sure that it was available to. I got the color I wanted also. It took a little longer than we expected to get here, but Margo always called to check for me and see just what was goin on with my jeep every step of the way. I'm very happy with my jeep and I'd recommend Margo & Hill Kelly Dodge to my friends. Thank you so much for a good experience in buying a jeep to Margo. More

I would give Shawn Jackson, our second sales rep, 5 stars and highly recommend him to anyone looking for a car. He was great from beginning to end. The 4 star rankings were given because the jeep was not cle and highly recommend him to anyone looking for a car. He was great from beginning to end. The 4 star rankings were given because the jeep was not cleaned properly before we took it home, and the first jeep we were given to test drive overnight was on empty. My wife had to put gas in it just to get home from work. I will buy again from Hill Kel,ly and Shawn. More

I had a very good experience in dealing with this company. The car I wanted was already sold but my sales rep worked with me for a very long time in helping me find a Dodge Charger R/T that I wanted. company. The car I wanted was already sold but my sales rep worked with me for a very long time in helping me find a Dodge Charger R/T that I wanted. He spent time teaching me the ins and outs of the whole car and helped me get a very good price for it. More

Everyone at Hill Kelly was very kind. They helped me to get into the car that I had been wanting for the last year, but wasn't sure I could afford it. They worked with me to get to a price we both liked, get into the car that I had been wanting for the last year, but wasn't sure I could afford it. They worked with me to get to a price we both liked, which means we both lost a little. lol I went back two weeks later and they 3 men that I worked with not only remembered my name but also helped get me the information I needed to get my owners manual. I appreciated their help through the whole process. More

Hill Kelley was a great dealership to work with! My husband and I worked with sales associate Lonnie Smith. He was very friendly, and experienced and made buying a car easy without a hassle. The whol husband and I worked with sales associate Lonnie Smith. He was very friendly, and experienced and made buying a car easy without a hassle. The whole process was great from Lonnie to Rusty Hill that worked with scheduling for the leather to put into our vehicle and all the other changes he had to make to get our past vehicle changed over to the new vehicle. When we came back to the dealership to have the leather put in they even gave me Rusty's loaner car so I would have transportation for my children. They are a great bunch of guys that really work hard to help their customers. Their awesome!!!! I will recommend this dealership to all my family and friends in the future and we will be sure to come back and buy another vehicle from them in the future! More

I was given a sales quote via email. I showed up saturday morning to purchase a new 2012 Ram truck and was told I would be receiving $1000.00 less for my 2012 Suzuki trade in and asked if I still wanted the morning to purchase a new 2012 Ram truck and was told I would be receiving $1000.00 less for my 2012 Suzuki trade in and asked if I still wanted the new Ram truck. I said I did any way and the Susan pawned me off to another sales person to hand me the paperwork to sign. The finance person was great. He was very professional. I was then given the keys and walked to my new truck and greeted farewell. No explanations regarding the features of the truck just a quick good by. When I was halfway home I noticed the gas gauge was below empty. I pulled over immediately and filled up. I called the dealership about the gas and was told they forgot and would make it up to me. I never received a thank you followup email or phone call thanking me for purchasing the truck. I have however received 2 letters saying to be sure and give excellent scores on the customer survey.............Go figure. More

They worked with us completely and was not pushy and got us exactly what we wanted and at a much better price than other crossovers on the market. William went the extra mile and did Hill Kelley Dodge proud us exactly what we wanted and at a much better price than other crossovers on the market. William went the extra mile and did Hill Kelley Dodge proud with excellent customer service and Brian had all the paperwork ready to go when we got back from errand running with no surprises in it. I know the survey only goes to 5 but I got perfect 10 service all the way. Barry Waskom More