Hill-Kelly Dodge Chrysler Jeep Ram

I would like to say that although we had some miscommunication, the staff were more than willing to make things right. I was pleasantly surprised when the dealership made the decision to assist miscommunication, the staff were more than willing to make things right. I was pleasantly surprised when the dealership made the decision to assist me with my problem. Thank you, Hill-Kelly Dodge. More

The dealer made the experience of our trade-in quick and comfortable to complete. He had a congenial personality and made every effort to make our visit pleasant. comfortable to complete. He had a congenial personality and made every effort to make our visit pleasant. More

Richard was very helpful and patient as we spent a few hours going over different minivans and their options. During the sales process he was easy to talk to and their was no pressure on their end to sel hours going over different minivans and their options. During the sales process he was easy to talk to and their was no pressure on their end to sell. He was extremely knowledgable and helpful, especially considering the outside temperature. Chuck was very helpful and explained all the financing option and warranties very well. A very good overall experience. More

I rececently purchased a vehilce from Hill-Kelly and I was a little hesitant at first. I was contacted via phone by James Smith and I was NOT happy with his customer service. He was very rude and not wi was a little hesitant at first. I was contacted via phone by James Smith and I was NOT happy with his customer service. He was very rude and not willing to work with me on anything. He told me to call him back a little later if I was going to come down to the dealership and when I called back he was already gone for the day. That is when I spoke with Sandy and she helped set up an apt for me and was very understanding. Once my family arrived at the dealership we were set up Richard and he was great! Very nice and very understanding. He let us work around my kids needs which was amazing. I have never seen someone so paitent with kids. Instead of shoving our family of four into a tiny cubicle, he let us stay in the waiting area so my kids could play while the adults talked. I would have given better overall rating but I am not please with how James was. He pretty much called me a liar when I said a price a friend got a vehicle for and I ended up buying the same vehilce for a good price I was happy with. So thank you to Sandi and Richard for all the help and we LOVE our new vehicle!! The only thing I would recommand is having extra help with the finance side. We were sitting around for an hour or two just waiting to talk to the finance guy. More

Daniel is extremely knowledgeable,friendly,courteous and eager to help. Rick was easy to work with and very knowledgeable and John was very informative and friendly. eager to help. Rick was easy to work with and very knowledgeable and John was very informative and friendly. More

Came in looking to buy a new car, and thats when John came over to my husband and I and took great care of us. He listened to what we wanted and what we were looking for in a new car and made us comforta came over to my husband and I and took great care of us. He listened to what we wanted and what we were looking for in a new car and made us comfortable! He wasn't pushy AT all! not like any other car sales man I have ever met before! He and Danny both went way over and beyond what any other dealership has done! For me not being a big fan of dodge vehicles, walking into Hill Kelly dodge definitely switch me from being a chevy person just with the customer service!!! (and my Jeeps way more than what I ever expected) Chuck the finance manager took his time and explained everything to us and answered all the questions we had and we left feeling comfortable with our new loan. I normally do not like to do surveys but when someone does an AMAZING job they need to be told! These guys don't do this for just a paycheck; they do it because they enjoy putting people in a vehicle that will compliment their personal lifestyle! I will definitely continue to tell people about my wonderful friends over at Hill Kelly and will NEVER buy from anyone else again!!!!! Thank You so much to John, Danny, and Chuck I know ya'll worked really hard to make us a new Jeep owners and we couldn't be more pleased!!!!! -Laura and Robert Creighton More

Richard Hartline our salesmen was so helpful to my wife and I. He was very knowledgeable with our finalcial situation and navigated us thru everything like a pro. and I. He was very knowledgeable with our finalcial situation and navigated us thru everything like a pro. More

Great salesperson, very friendly and helpful! Would definitely return for next vehicle! Gave my wife and I privacy when needed to make a decision! Would recommend Richard to any friends or relatives! definitely return for next vehicle! Gave my wife and I privacy when needed to make a decision! Would recommend Richard to any friends or relatives! More

I had previously vistied Hill Kelly back in January to purchase a new Jeep Compass, and had dealt with Lonnie Smith. Even though I wasn't able to finish the deal because of issues with a home purchase, Lo purchase a new Jeep Compass, and had dealt with Lonnie Smith. Even though I wasn't able to finish the deal because of issues with a home purchase, Lonnie had worked amazingly hard to find the vehicle that I wanted within my price range. Poor guy worked so hard for me and I didn't even buy anything then! Fast forward to last weekend (07/06/13), and I was finally ready to purchase a a vehicle. Of course I went straight back to Lonnie, and he made the entire process very painless and easy. Nothing like my car buying experiences in the past. Everyone at Hill Kelly was very pleasant, and I didn't have the overwhelmed feeling that normally comes with a new car purchase. I'd highly recommend Hill Kelly for a new Dodge, Jeep, or Chrysler, and more specifically Lonnie for being a wonderful salesman. More