Hill-Kelly Dodge Chrysler Jeep Ram

My 1st contact was with Sandra in the internet sales department. She responded to my inquiry within 5 minutes and had Sherry calling me within 15 minutes. We set up an appointment for Sunday, YES they a department. She responded to my inquiry within 5 minutes and had Sherry calling me within 15 minutes. We set up an appointment for Sunday, YES they are open on Sunday! I ended up having time on Saturday afternoon and called Sherry to let her know I was coming early. When I arrived on the lot I was greeted by a gentleman whose name I did not get but he had no problem getting me in contact with Sandra. She introduced me to Ashley and we hit it off immediately. She is so sweet and has the best personality. She got the vehicle I was interested in and we took it for a spin. It was perfect! She spent time going over all the features of the van and answering all my questions. When it came time to play the old negotiation game.... We didn't have too!! The price was beyond fair and the amount for my trade was what I was hoping to get( and I never discussed amounts with her before hand). I meet with Rick and Chuck and finalized paperwork. Which was a very easy and painless process. The van had not been through detailing yet so I had to come back and pick it up another day. While I was waiting I had some concerns and called the dealership and left a message for Ashley. She called me right back( even on her day off!) and assured me that what I thought were issues was nothing to worry about! When I picked the van up, it was sparkling clean and smelled like a new vehicle. Ashley again went over all the features of the van and made sure everything was perfect before we left! The vehicle is a vehicle but the customer service at Hill Kelly Dodge is beyond all expectations! Even while waiting to do paperwork or a trip to the bathroom EVERY employee that pasted me spoke to me, said hello and made sure I was being helped or even that I was having a good day! Now that is customer service and what a way to work as a team. The facility was nice and clean and they had nice areas to wait in with free water and snacks. I am very very happy with my van purchase. It was the vehicle I was looking for. I just wasn't expecting such a great sales team to take care of me! I was blown away. Hill Kelly Dodge and Ms. Ashley have all my future business. More

I first picked up a vehicle from Hill-Kelly from the Military Overseas sales program. I was confused to have been showed the full "car buying experience". Casey Smith, treated it like a car that Hill-Ke Military Overseas sales program. I was confused to have been showed the full "car buying experience". Casey Smith, treated it like a car that Hill-Kelly was selling to me, yet come to find out they make no money off of it. This professionalism and courtesy is what brought me back to purchase a vehicle from Hill-Kelly. I again was showed how they appreciate and support there customers through the whole buying process, even after you walk out with the keys. To all my friends and family looking to buy a car, I will recommend Hill-Kelly, and especially Casey Smith. I know from personal experience, you will be happy with your new or used car! My next car will be purchased from there undoubtedly. More

I came in, unsure what exactly I wanted, and Ashley was an absolute gem! She got me in a scion Tc with a very fair price and I love the car. She made sure to hook me up and I had a great experience. 10/10 an absolute gem! She got me in a scion Tc with a very fair price and I love the car. She made sure to hook me up and I had a great experience. 10/10 I would recommend! More

Ashley Conlin was extremely helpful. She went above and beyond to find me the vehicle that best fit my wants/needs. I have referred her to all of my friends in the process of finding a car. I am a very sat beyond to find me the vehicle that best fit my wants/needs. I have referred her to all of my friends in the process of finding a car. I am a very satisfied customer! More

Susan Bullock was our first contact with Hill-Kelly. She was very professional and helpful and provided my husband and myself with many options. Rashod Turner met me at the door today, 2 November 2013, and was very professional and helpful and provided my husband and myself with many options. Rashod Turner met me at the door today, 2 November 2013, and gave me a tour of the wonderful facilities of Hill-Kelly. I was impressed with this service and appreciate the fact that every customer was and will be considered a life time customer. Our sales representative was Nina Rockwell and what an awesome young lady - an asset to Hill-Kelly. She was professional, knowledgeable, friendly, and just fun to be around - all the while doing her job in a very courteous, proficient, and qualified manner. Rick Rice, Business Manager, made the financial transaction not painful, unlike other auto purchasing experiences that we have encountered. I felt he provided the best results for us and I left with a smile. The employees at Hill-Kelly made me feel like they were actually working for me and there was never a wait period from one step to the next. Very organized. Thank you again Hill-Kelly. My husband and I will be back. Suzanne Derrick More

Fantastic experience, the vehicle I purchased was for my company and corporate is located in Portland, OR. The ease that this was handled from the entire staff working with my companies finance people was company and corporate is located in Portland, OR. The ease that this was handled from the entire staff working with my companies finance people was as smooth as it could be. The entire staff, from over the phone conversations until the time I pulled my new car off the lot was as pleasant and friendly as can be. I highly recommend purchasing from Hill Kelly, I will continue to get my vehicles from them. More

Best dealership buying experience we have ever had! Nina Rockwell was very professional and knowledgeable about her products. Her no-pressure style made us comfortable and was the reason we purchased our ne Rockwell was very professional and knowledgeable about her products. Her no-pressure style made us comfortable and was the reason we purchased our new car from her. Highly recommend that you deal with Nina! More

Thank you Mr. Bentley, David and Dwayne (sorry if I spelled that incorrectly) for helping me with my search for the Jeep top I was looking for. I appreciated your time and concern. spelled that incorrectly) for helping me with my search for the Jeep top I was looking for. I appreciated your time and concern. More

The sales person, Lonnie, that we dealt with was really a pleasure to work with. The guy has a good sense of humor and was very helpful with all aspects of the sale. He made the experience fun. The internet pleasure to work with. The guy has a good sense of humor and was very helpful with all aspects of the sale. He made the experience fun. The internet sales rep, James, was helpful in contacting me promptly after my inquiry on the web, and the finance person, Chuck, was very good as well. Thanks to all involved. We would definitely consider Hill-Kelley for our next auto purchase and recommend them to friends. More