Hill-Kelly Dodge Chrysler Jeep Ram

Great service. I had a semi emergency and they jumped right on it and I was out within an hour ! I had a semi emergency and they jumped right on it and I was out within an hour ! More

Excellent service! Fast and friendly sales representatives! We will recommend this dealership to friends and family! Fast and friendly sales representatives! We will recommend this dealership to friends and family! More

The service department was outstanding. All requested services were completed in a timely manner, was reasonably priced and the personnel were very helpful. Service at Hill-Kelly is highl All requested services were completed in a timely manner, was reasonably priced and the personnel were very helpful. Service at Hill-Kelly is highly recommended. More

I have purchased 2 vehicles from Joe Pyland and he goes above and beyond finding the perfect vehicle that we are looking for!!! above and beyond finding the perfect vehicle that we are looking for!!! More

There were some etiquette issues but overall it was a great experience. I cannot stress enough how great Matt in the finance department was! great experience. I cannot stress enough how great Matt in the finance department was! More

Horrible service center took Jeep in for recall on airbag I asked if something could be reglude on defrost system on back glass. They called me told me it would be $462 to fix I’d declined. Then they tried t I asked if something could be reglude on defrost system on back glass. They called me told me it would be $462 to fix I’d declined. Then they tried to turn around and charge me $145 diagnostic fee. When I told them I was not going to pay it I did not ask for that. Then they felt the need to sit me down with the service manager who is going to explain to me how service centers work needless to say I’m old enough to know and I didn’t stick around for the lecture. Unless you have to go to this dealer don’t if you’re not giving them money they treat you like dirt. If you need work done go to Expert Tune on 9 mile road they’re honest More

Andruw was very helpful. Went out of his way to help. Finance department was awesome. The entire experience was great. Went out of his way to help. Finance department was awesome. The entire experience was great. More

This place has the worst service department I have ever dealt with. I'm getting rid of my Jeep that I actually love because of the dealership how sad is that. Took my car in a week ago for the warranty w dealt with. I'm getting rid of my Jeep that I actually love because of the dealership how sad is that. Took my car in a week ago for the warranty work to be done that took 2 months to get the parts in on. 3 days in I called to check status because I hadn't heard a word, and was told hadn't gotten in shop yet, but would get it in shop the next morning hopefully done by afternoon, next day afternoon no calls so I call up to be told it's a 17 hour job so it's not done. The next day I'm told it will be ready Monday afternoon (a full week from when it was turned in) to find out only on Saturday when I wanted something from in my car that it's never been in the shop at all. Lies lies lies and zero communication skills. Supposedly my car is in the shop now and will take a few days. Maybe I'll have it by the weekend since todays only Monday More

Having this dealership to service the needs of RAM pickup is always a pleasure. However, some of the complimentary inspections are not accurate. pickup is always a pleasure. However, some of the complimentary inspections are not accurate. More

Have always used them and have purchased many vehicles from them. Service has always been great. Took my Ram 3500 in for oil and fuel filter changes. When got in truck to leave brake pedal was hard, alway from them. Service has always been great. Took my Ram 3500 in for oil and fuel filter changes. When got in truck to leave brake pedal was hard, always been a little soft at first when putting on the brakes. It was stiff! Got half way home and truck started pulling real hard to the passenger side. Pulled over and smoke was coming from the passenger side tire. Called Hill Kelly and told them what had happened and I was going to try to make it back. I let the truck sit for about 20 minutes to cool. I then let the truck roll forward giving it a few quick pushes on the brake, it seamed to help. Pedal began to feel normal then. I returned to Hill Kelly dodge. After a short wait, I was called to the back to talk to the mechanic. He used a flashlight and showed me discolor on the passenger front brake rotor. I told him I know that the caliper was the problem. I asked what inspections of the brakes was done because I have never had a problem with the brakes on the truck. It has never been in mud or driven hard. I purchased the truck new to pull my camper. It is not a every day driver and has low miles for a 2018. He said they would recommend replacing both rotors, both calipers, both side brake line and fluid change. I feel that something was done to the truck during the inspection because I have never had any problems with the brakes and now above 55 miles an hour the front of the truck shakes. I can not afford the cost to replace the entire front brake system. I was not happy with this visit because something happened to the brakes on the front of my truck during the inspection and now I am having problems. More