Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Maintenance Service During Lunch Hour I own a 2008 Dodge Avenger that just turned over 75,000 miles and was bought new on the 13th of March, 2008 at Hill Kelly. Except for a set of new I own a 2008 Dodge Avenger that just turned over 75,000 miles and was bought new on the 13th of March, 2008 at Hill Kelly. Except for a set of new tires from the local Sam's Club, all maintenance service on our Dodge has been performed by Hill Kelly's Service Department, and it still seems "brand new" to us. My wife and I have no complaints of the car or the maintenance service. I took the car in on the 7th of this month for the 3,000 mile service and mentioned to David del Regato afterwards that the air conditioner compressor clutch engagement/disengagement seemed to be getting louder and since we are planning a couple of long trips this summer, could he have his service personnel take a look it. David said they the earliest he could get me in would be the following Wednesday (14th). When I told him I didn't know what was on my calendar next week he gave me one of his cards with Melissa's name on the back and asked me to call her to set up an appointment when I got home. I called Melissa when I got home and we set up an appointment for Wednesday at 1:00 pm the 14th. I had a few things to do Wednesday morning and finished early than expected, so I drove over to Hill Kelly, arriving at 12:00 noon. David explained they were really busy from all the vehicles damaged during the recent flood, but took the car. Not long afterward he saw me out in the new car lot and called me inside. He had taken one of the service technicians (I didn't get his name) from his lunch break, who explained the clutch operation and assured me there would be no problem driving the car. Until recently (a few months) Mike Pascel has been our Service Manager, but now David del Regato has taken his place. David is an extremely great "People Person", while going beyond his required duties to make customers feel "at home". I just wanted to say, "Thanks Again, David" for making us feel secure in the Maintenance Service performed by Hill Kelly Dodge. More
DEALERS REVIEW PROMOTION CODE PC12312011 Brandon was very respectful sales person. Very kind and hard working agent. He drives hard on his truck price negotiation. He did not pressure us at a Brandon was very respectful sales person. Very kind and hard working agent. He drives hard on his truck price negotiation. He did not pressure us at all to purchase his vehicle. He patiently allow us to shop around other car dealers to compare prices. We shopped around and finally decided that his deal was the best offer. He came through with all his promises about getting the truck ready for delivery to us after the truck was purchased. He took time to come to my house to show me how the truck GPS/RADIO works and any concerns I did have. Great person Brandon. More
Awesome service I came into Hill-Kelly Dodge looking for a new vehicle after my camry was considered a total loss in the recent flood. I was stressed to the max, but I came into Hill-Kelly Dodge looking for a new vehicle after my camry was considered a total loss in the recent flood. I was stressed to the max, but once I met Sarah and she sat down with me to get an idea of what I wanted I relaxed alot. Sarah was very kind and considerate and nailed what I wanted on the first try. She gave me options and I was able to take a good test drive. Rick with the Finance Department made getting the new Challenger a smooth, easy, and quick process. I would definitely recommend Hill-Kelly Dodge to anyone looking for a good deal and friendly service!!! More
Great Service! This has been so far the only dealership service department that provides outstanding service and quality. Drew worked around my schedule and made thi This has been so far the only dealership service department that provides outstanding service and quality. Drew worked around my schedule and made things happen quick! He also called with updates as soon as possible and kept me informed throughout the service process. Even if I had not purchased by vehicle at Hill-Kelly, I would take it there for anything from now on. Never have I had a service department be friendly, on-time and fix everything to "as new"! I highly recommend this service department even if you did not purchase your vehicle here. More
Great experience Overall best experience I have had with a car dealership in my 64 yrs. Mr. Hartford was very knowledgeable of the vehicle and answered all my questio Overall best experience I have had with a car dealership in my 64 yrs. Mr. Hartford was very knowledgeable of the vehicle and answered all my questions about all the bells and whistles. More
First Experience was Wonderful! We were looking for a particular car and I used USAA's Car Finder. By the next morning, I had a call from the Internet Sales manager and she was extr We were looking for a particular car and I used USAA's Car Finder. By the next morning, I had a call from the Internet Sales manager and she was extremely helpful. We drove an hour to check out the car (and really didn't think we would buy it), but the car was perfect, the sales personal are friendly and helpful, the F&I manager beat any financing we could get locally, and we came home with the vehicle. I recommend this dealership to anyone looking for a vehicle! Great Experience! More
Great overall experience I am not a fan of buying from a dealership as I have had many poor experiences in the past. I met with Mr. Hartline and within 2 hours walked out wit I am not a fan of buying from a dealership as I have had many poor experiences in the past. I met with Mr. Hartline and within 2 hours walked out with my new vehicle. I was pleased with the customer service from the start. No BS and I completely appreciated that! The finance guy was great to work with too! I drove from alabama to look at cars in this area and will definitely be back to Hill Kelly! More
Great Dealership to purchase a vehicle from My husband and I just recently purchased a used vehicle from Hill Kelly Dodge in Pensacola. A week and 2 days later the car we just bought would not s My husband and I just recently purchased a used vehicle from Hill Kelly Dodge in Pensacola. A week and 2 days later the car we just bought would not start. The battery was bad. After Hill Kelly Dodge had found out about our bad battery the general manager had contacted me and apologized for what had happened. He also requested a copy of the receipt for the new battery, so that they could pay for it. We are very happy with our purchase! Overall we did have a good car buying experience from this dealership, and their willingness to help made it that much better. Our sales rep Ernie was great. More
Richard Hartline Richard was a very knowledgeable salesperson. He was extremely helpful with the purchasing process. I have highly recommended him and the dealership Richard was a very knowledgeable salesperson. He was extremely helpful with the purchasing process. I have highly recommended him and the dealership to others while attending a Mopar Car Show in Mobile, AL. More
Purchase of New 2014 Jeep Grand Cherokee From the sales representative to upper management, this Dealership was honest and transparent in doing business. I highly recommend this Dealership, e From the sales representative to upper management, this Dealership was honest and transparent in doing business. I highly recommend this Dealership, especially if you have done your homework and wish to fairly and expeditiously conclude a sale for a new vehicle. More