Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome person Ashley Conlin helped find the perfect vehicle for me. She was friendly, professional, upfront and honest through the whole experience. I would work Ashley Conlin helped find the perfect vehicle for me. She was friendly, professional, upfront and honest through the whole experience. I would work with Ashley again in the future. More
I'm Happy With My Jeep I purchased a new 2015 Jeep Compass Latitude and I love it. Ashley Conlin was the first salesperson to greet me and I was very happy to have the servi I purchased a new 2015 Jeep Compass Latitude and I love it. Ashley Conlin was the first salesperson to greet me and I was very happy to have the services of a caring knowledgable salesperson. She was personable and made me feel comfortable as I was alone and I am a female and a lot of people always suggest taking a male friend along when buying a car, but Ashley found a wonderful Jeep just right for me and made the entire sales experience a plus. I give Hill Kelly Dodge a thumbs-up and thank them for their professional service and I have already told friends about my good experience and most of all, my overall satisfaction with my Jeep. Cari M. More
Great Ashley Conlin seemed very knowledgeable and very informative. I had no trouble understanding what to expect from financing my vehicle. Buying the D Ashley Conlin seemed very knowledgeable and very informative. I had no trouble understanding what to expect from financing my vehicle. Buying the Dodge Avenger was a great decision. I would like to thank the Hill-Kelly Dodge Team! More
Purchase of a new 2015 Dodge Ram 1500 Big Horn Just had a great experience, for the second time with this same team of three, buying a 2015 Ram 1500 Big Horn with EcoDiesel engine. Rusty, Richard, Just had a great experience, for the second time with this same team of three, buying a 2015 Ram 1500 Big Horn with EcoDiesel engine. Rusty, Richard, and Rick are a great team that got me the best deal, best financing,with low pressure sales tactics. More
Got the run around issue with second bad battery for Jeep Grand cherokee. service director gave me run around. I took the battery in as it would not keep a charge so c issue with second bad battery for Jeep Grand cherokee. service director gave me run around. I took the battery in as it would not keep a charge so could not get car to dealership. Service director told me to take a picture of the VIN of the car and he needed the mileage (how do you get mileage when the car won't start??) Got VIN pic went back to dealership, dealt with service person who handled battery in April 2014. He speaks to director and I am told that I will have to bring the car to them. HMM well why was I told I could take a pic of VIN etc.... I told them I could not get mileage since battery was bad. IT was suggested to me that I could take the battery from my vehicle or borrow a neighbors batter and put it in the jeep to get it to them, I had battery placed back in the car and had it towed to the dealership. I was told there would be a diagnostic fee to see what was wrong with the battery ($100.) prior to going to the dealership I had the battery checked at Pep boys and they said it was bad. Battery replaced April 2014 .Now July 2015 bad again. Told service person not do do anything to the car until I spoke with him. In the end I was told Battery bought in 2013 so warranty up. $280 for battery and install plus $100 or diagnostic for them to tell me something I already knew. In the end service person got irate as I refused to pay that for a battery and told him that the dealership had given me the run around in the beginning . I was told I could not be pleased so he said he would pay for diagnostic as he should as I never agreed to it and why pay for something we already knew. In the end I had car towed to a reputable garage who charged me $190 for battery and install and I was told Charging system for car was operating properly, Alternator maintained a charge. Battery 1.5 years old and it is DEFECTIVE!!!! IMAGINE THAT More
outstanding deal We stopped by Hill-Kelly to see what kind of trucks they had in their inventory. We had been to several dealerships over the previous two weeks and ou We stopped by Hill-Kelly to see what kind of trucks they had in their inventory. We had been to several dealerships over the previous two weeks and our salesperson, Ashley Conlin, took the time to understand what we were looking for and found the perfect vehicle for us. Ashley knew more about Ram trucks than the salesmen we talked to at other dealerships. She was attentive to our needs and helped to make a complicated trade very easy. We were only looking at vehicles but ended up making a purchase and Ashley and the finance office stayed very late to make it all happen. More
great service! Buying my dodge journey at hill kelly was a great experience. Everyone was extremely friendly. Ashley Conlin was our sales consultant and I am so glad Buying my dodge journey at hill kelly was a great experience. Everyone was extremely friendly. Ashley Conlin was our sales consultant and I am so glad. Couldnt have asked for a more knowledgeable consultant. She appeared to be young, however spoke of the vehicles like she had been a salesman for fifty years. In addition to her knowledge she had terrific social skills to make us comfortable during the purchase process. On a scale of one to ten I would rate mrs Conlin a twelve ;) More
Dealer redeemed themselves and made things right. I was extremely upset with Hill-Kelly and called the general manager, Miles Bentley, to make known my complaint. The GM talked to me over the phone an I was extremely upset with Hill-Kelly and called the general manager, Miles Bentley, to make known my complaint. The GM talked to me over the phone and apologized for my issues. I cannot say enough good things about how professionally I was treated. In fact, even during the trouble I had, the staff was still nice and courteous, even though I may have acted like a jerk. The GM turned my entire attitude towards the dealership around 180 degrees. I will definitely go to this dealership first even though they are some distance away. I feel much better about my car buying experience now. If you have a complaint, they will do everything in their power to make it right! More
John Q is Awesome!!! We just purchased our 2nd vehicle from John Q. We bought a truck from him this past February and loved him so much we came back to him to purchase ano We just purchased our 2nd vehicle from John Q. We bought a truck from him this past February and loved him so much we came back to him to purchase another vehicle. As usual John treated us with respect and gave us superior service!! Of course the rest of the team made the process easy but he made it enjoyable!!! As long and John works there we will keep coming back! Give him and raise!!!!! More
Amazing car buying experience! I was very conflicted on which new vehicle I wanted and Ashley was so helpful and PATIENT while working me through everything. She never pressured me I was very conflicted on which new vehicle I wanted and Ashley was so helpful and PATIENT while working me through everything. She never pressured me and kept taking me back to each vehicle and talking me through my options. After much consideration, I ended up purchasing a new Jeep Cherokee Limited and I'm very happy with it! Not only did Ashley take me through the purchase, but she also spent additional time showing me all of the new features and electronic technology in my new car. She was professional, patient and extremely knowledgable; attributes not often seen in an automobile salesperson. I would absolutely recommend Ashley Conlin for the ultimate car buying experience! More