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Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
1,080 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,080 reviews
March 13, 2017
No Games here, best price in area! I hate buying cars because of the time spent in the dealership. I told Larry Gary what I wanted and what I would pay and he had us in and out with the I hate buying cars because of the time spent in the dealership. I told Larry Gary what I wanted and what I would pay and he had us in and out with the jeep of our dreams and the best price in the area. No games, no making you wait or wear you down, just good prices and better service. I wouldn't go anywhere else. More
by tunesinger
Employees Worked With
Matt Dorriety, Larry Gary
March 07, 2017
Hands down best dealership experience Mike was such a pleasure to work with at HK of Pensacola. From the very beginning, he did everything he could to get me the Grand Jeep I envisioned. Mike was such a pleasure to work with at HK of Pensacola. From the very beginning, he did everything he could to get me the Grand Jeep I envisioned. Going above and beyond, he was very considerate of my needs and spent a lot of time accommodating to ensure I'd be happy. I actually enjoyed the experience because Mike made it quick without any pressure (like i dealt with at other dealerships). More importantly, he was knowledgeable and treated me life family. I highly recommend go see MIKE AT HILL-KELLY. More
by MeganGillisIFBB
Employees Worked With
Michael Glover
March 06, 2017
Worst service ever! I bought a 2016 Jeep Cherokee in December 2016. It was slightly used, a dealership car I think, and had/has a large crack in the windshield that exten I bought a 2016 Jeep Cherokee in December 2016. It was slightly used, a dealership car I think, and had/has a large crack in the windshield that extends across about 80% of the length of the windshield. No problem, they said. We'll replace it, they said. Now it's March and still no windshield, despite my being told twice to bring it in, which I did. We can't help it, they said. It's a specialty windshield, they said. Really? Because there are only a few Jeep Cherokees on the road, right?? To add insult to injury, I didn't even get a real apology. Just a few "sorry, but...then an excuse". And then they suggested I get my insurance company to do the replacement. This is unacceptable service. I would have pulled a windshield from another car on a lot before I let this happen but that's me. I guess "service" doesn't mean the same thing to everyone. So Hill Kelly, can't wait to see if your new date of 3/10 actually pans out. Hope that windshield was worth losing a customer over. More
by pam mauldwin
March 03, 2017
Great Service Ashley was very courteous, knowlegable and upfront. She went above and beyond to make sure I was taken care of and I got the truck I wanted. I would Ashley was very courteous, knowlegable and upfront. She went above and beyond to make sure I was taken care of and I got the truck I wanted. I would definately recommend Ashley to others and would buy from her again. More
by JamesJack1
Employees Worked With
Ashley Conlin
February 23, 2017
Quick, easy, upfront Thanks to the Hill-Kelly team for their excellent service last week. Ashley was quick and informative- I felt no pressure to buy and she was upfront Thanks to the Hill-Kelly team for their excellent service last week. Ashley was quick and informative- I felt no pressure to buy and she was upfront with all costs. I walked in knowing what I wanted and walked out with the keys and satisfied about getting a good deal. More
by Ben
Employees Worked With
Ashley Conlin
February 16, 2017
very pleasent to work with. very helpful. willing to please .enjoyed working with Larry. very polite.treats u like u r important. works with u to fit your budget.would remand Lar very helpful. willing to please .enjoyed working with Larry. very polite.treats u like u r important. works with u to fit your budget.would remand Larry and Hill Kelly to others.Thanks for the great service . More
by pat1
Employees Worked With
Larry Gary
February 16, 2017
Ashley was the best! Ashley was so helpful throughout my whole buying experience! She made the process smooth and was very attentive to all of my purchasing needs. I will Ashley was so helpful throughout my whole buying experience! She made the process smooth and was very attentive to all of my purchasing needs. I will definitely be recommending the dealership and her specifically to friends and family. Thanks Ashley!!! More
by ChefWhit
Employees Worked With
Ashley Conlin, Matt Dorriety
February 16, 2017
Jeep girl Ashley was amazing and such a big help through the entire process. Everything was very fast and professional. She went above and beyond what I expecte Ashley was amazing and such a big help through the entire process. Everything was very fast and professional. She went above and beyond what I expected. There was a little mechanical trouble after the purchase with the vechical but Ashely was very helpful got me right in and got it handled in one day. If you need a car go see her she is not pushy and she tells you everything with great detail. More
by Megbri
Employees Worked With
Ashley Conlin
February 14, 2017
2nd Experience The entire team at Hill Kelly works really hard to make buying a new car a positive experience. This was my 2nd time buying a new vehicle from Ashley The entire team at Hill Kelly works really hard to make buying a new car a positive experience. This was my 2nd time buying a new vehicle from Ashley and she went above and beyond to make sure I got exactly what I wanted. She was incredibly patient in letting me make decisions and never made me feel rushed. I am really grateful that Ashley was still at Hill Kelly when I needed another new car. More
by Erin Grace
Employees Worked With
Ashley Conlin
February 07, 2017
Love my 2017 Jeep Grand Cherokee I had two dealerships planned but after dealing with Mike Glover I found my new car. He knew what he was selling and he went out of his way to find my I had two dealerships planned but after dealing with Mike Glover I found my new car. He knew what he was selling and he went out of his way to find my new white Grand Cherokee. I will tell anybody that will listen about how I was treated and how good he was at finding the car I wanted. More
by 2017WhiteGrandCharokee
Employees Worked With
Michael Glover
