
Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fuel filter replacement Fast and curtious work, waited less than hour. VERY nice waiting room. The CUSTOMER service was great. I have come to Hill Kelly for service, and Fast and curtious work, waited less than hour. VERY nice waiting room. The CUSTOMER service was great. I have come to Hill Kelly for service, and will continue. More
Best car dealer for miles Ashley Conlin took great care of me had the car I wanted sitting up front when I arrived and did not rest until she got me what I wanted. Ashley made Ashley Conlin took great care of me had the car I wanted sitting up front when I arrived and did not rest until she got me what I wanted. Ashley made this by far the best buying experience I have had in a long time she took what I told her I wanted and made sure that it was exactly what I got no ifs ands or buts about it. Ashley didn't try and talk me into a new car as I stated I needed affordable she kept me right around the same price as what I was at before and really brought home the deal stating that she would make sure that I got the detailing service done later as we arrived a bit late and they where closing. This did not change anything she did she made sure anything me or my family needed she got to us and really made us part of the Hill Kelly team thanks again Ashley she new this wasn't planned but worked with us to get us exactly what we need #1 car sales rep in my book. More
The issue I brought my truck to you was a recall on Ram 3500 This is a no brainer. I brought you my truck, you fixed it. Great service department. I would never go to another dealer unless I had no choice. Thank This is a no brainer. I brought you my truck, you fixed it. Great service department. I would never go to another dealer unless I had no choice. Thank you. Gerald W. Kelly More
Caravan fixed in a timely manner I rolled the window on the drivers side down, but to my dismay, it would not roll up. It was late morning and I was afraid it would rain that day. I I rolled the window on the drivers side down, but to my dismay, it would not roll up. It was late morning and I was afraid it would rain that day. I didn't want rain to get into the car, but I had an engagement that evening that I did not want to miss. I didn't think my car would be finished that day, but I took my caravan in and the service man was very attentive to my needs. It was also time for an oil job. I was pleasantly surprised when my car was finished by 3:30. Great service. More
All service provided expeditiously We needed an oil change, a tire sensor replacement and some recall issues resolved. Joey Franqui got the work handled as quickly as possible and provi We needed an oil change, a tire sensor replacement and some recall issues resolved. Joey Franqui got the work handled as quickly as possible and provided cost and time necessary for repair estimates. When we realized we would need a loaner car, he promptly provided one for us. More
Excellent The dealership is extremely nice and well maintained. The sales staff was very friendly and helpful. My Sales Lady Ashley was great! Very knowledgeabl The dealership is extremely nice and well maintained. The sales staff was very friendly and helpful. My Sales Lady Ashley was great! Very knowledgeable and energetic and made buying my new jeep really quite fun! All in all I couldn't have asked for a better experience! Keep up the good work! More
Don't Need Everything Suggested My request for service on this visit was: (1) The driver's side sliding door had to be unlocked by hand or it would not open at all. The passenger s My request for service on this visit was: (1) The driver's side sliding door had to be unlocked by hand or it would not open at all. The passenger side sliding door switch has to be "hit" 2-3 times to get door to open. (It closes on the first try). (2) The headliner is "drooping down" above the front seats. What can be done? When called out to go over the recommendations, It was recommended that: (1) Replace both sliding door motors, and the solenoid for the driver's side door locking mechanism. (2) Go to Penton's Trim Shop on "W" Street to seek help on the headliner. What we did: (1) The motors may come to be a mandatory change, but not now. (Expensive) The lock-unlock problem with the driver's side door was fixed with parts replacement. I will "live" with the other side door's limitations until motor replacement is the only fix. (2) Scheduled headliner replacement with Penton's. They pull the whole overhead insulation frame out and change the material. It looks great now and has a full year replacement guarantee. I suggest to keep referring customers to them for problems with the headliners, flooring, etc. Thanks. More
Excellent Sales lady Ashley Conlan energetic, knowledgeable, pleasant and professional. Sales price was fair and better than competition. Will recommend dealers Sales lady Ashley Conlan energetic, knowledgeable, pleasant and professional. Sales price was fair and better than competition. Will recommend dealership and will consider for future purchases. More
Very well receive time and work was prompt That was my experience for this visit hope that the rest of the visit will be as great as this for my next visit thanks much That was my experience for this visit hope that the rest of the visit will be as great as this for my next visit thanks much More
Warranty recall, oil change and tire issue My service adviser was Brad who was very professional and took care of all issues I requested. I love the Hill Kelly service department. All of the ad My service adviser was Brad who was very professional and took care of all issues I requested. I love the Hill Kelly service department. All of the advisers all friendly & helpful. Definitely recommend them! Thanks Brad for all your help & patience. More