Hill-Kelly Dodge Chrysler Jeep Ram

Recalls They were awesome in getting me in quickly for my recalls- and Judy did her best to help me with other questions I had on my new to me Ram- Will be They were awesome in getting me in quickly for my recalls- and Judy did her best to help me with other questions I had on my new to me Ram- Will be back in for warranty work soon. More

Mr Rusty from Felix Thank you for your help and efforts in helping me with my brand new truck was very Happy with your sale and for careing as well thanks Thank you for your help and efforts in helping me with my brand new truck was very Happy with your sale and for careing as well thanks More

Truck Sales I want to think your sales man Deon for a very pleasant experience.H e is a top notch sells guy who is very thought full and caring he answered all my I want to think your sales man Deon for a very pleasant experience.H e is a top notch sells guy who is very thought full and caring he answered all my questions and did everything i asked of him.Because of him i well bye all my cars from Hill Kelly and so well my family from now on. Thanks so much Randall More

OUTSTANDING SERVICE REP On 7 December 2018, I took my 2016 Dodge Ram P/U in for service at Hill-Kelly Dodge. I was met by my service rep David. He started with telling me w On 7 December 2018, I took my 2016 Dodge Ram P/U in for service at Hill-Kelly Dodge. I was met by my service rep David. He started with telling me what they were going to do to my vehicle, how long they would need the vehicle and any other services that I might be interested in. He offered to have a vehicle take me wherever I needed to go and pick me up when my vehicle was ready. I had a ride so I declined. He kept me updated on the status throughout the day. He called me when my vehicle was ready and again offered to send a vehicle to pick me up. He again went over everything that was completed on my vehicle that day, he even introduced me to the tech that worked on my vehicle to answer any questions that I might have had. David then noticed a damaged window trim on my truck that I had assumed wasn't covered under any warranty. He assured me that it was and that it would be taken care of on the next visit. David did everything he could to make my experience at the dealership pleasant. He totally surpassed my expectations of service. Job well done! Appreciate the professionalism and the extra mile. Nice job Hill-Kelly Dodge. More

Deceptive sales practices Hill-Kelly Manager decided what the best offer for me was when purchasing a vehicle without disclosing all of the available offers and incentives, Th Hill-Kelly Manager decided what the best offer for me was when purchasing a vehicle without disclosing all of the available offers and incentives, The sales price of the vehicle was never disclosed to me prior to any incentives being applied to the price. This is an extremely deceptive practice on Hill-Kelly behalf. I would call it fraud. At the time when this vehicle was purchased, Chrysler Capital was offering several finance offers, including one of 0% for sixty months plus $1000, which I would have selected as it would have saved me $2399.85 over the term of the loan. Hill-Kelly Manager decided that the best offer for me was $3000 rebate, which should have been the minimum amount taken off the sticker price of $43,090. This is how low Hill-Kelly would go to deceive the buyer. I'm sure it's their way of conducting daily business. This dealer has a preferred financing partner, Pen Air Federal Credit Union who gives them a percentage of every loan that is sent their way. STAY AWAY FROM Hill-Kelly Dodge, and remember this'BE AWARE OF FRAUD AT HILL KELLY DODGE'. More

Just when you thought it couldn't get worse I recently provided a very lengthy review of this dealership and all the issues. At the time they had my for yet another 2 weeks and still didn't have I recently provided a very lengthy review of this dealership and all the issues. At the time they had my for yet another 2 weeks and still didn't have the work completed. After another week, they said come pick it up. When my husband picked it up, it was still NOT completed. It was dark so he couldn't see everything. When he got it home, one of the halo lights did not work at all and another has a broken seal and has moisture in it. They had the lights since July! They repaired my hood, which needed repairing because they drilled holes and put the pins in wrong place. Instead of a new hood, they repaired it. It had debris under the new clear coat. And the hood isn't level. They were supposed to replace all the vinyl strips so they would match. The only replaced the hood and still need to replace the rest. I requested the GM call us but, of course, that has not happened. This is a nightmare. More

Quick and friendly! This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who gre This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who greeted me with a kind smile and a handshake introducing his self. He made me feel very welcomed. The lobby where i waited was very clean and comfortable. I then was welcomed again by Brian Chicco who made me feel at home. He promised me my Jeep was in good hands. After my service was complete, Brian and Steven spoke and explained things to me that I did not understand. Brian went out of his way to go talk to another tech about my service to get clarification for me. He was very friendly and patient. I felt like my business was welcomed there. Brian explained to me in detail what I needed to do next. It was obvious he made time for me as a customer. I highly recommend this location for your services. I was in and out fairly quickly, the customer service was spot on and the deal they have is a steal! More

Seriously the best service experience ever!! I wanted to praise Mr. Del Regato for great service. It is evident he cares and it shows through his professionalism. In today’s environment, it is re I wanted to praise Mr. Del Regato for great service. It is evident he cares and it shows through his professionalism. In today’s environment, it is refreshing to know I have someone I can count on and trust when it comes to my vehicle. Mr. Del Regato is an asset to Hill Kelly. I worked in the automotive industry for 30+ years and have the upmost respect for what service goes through daily. They do not get the credit they deserve. Thank you Mr. Del Regato. I will highly recommend to everyone to see David at Hill Kelly!!! More

Amazing as Always! I would just like to take a few minutes to give a big shout out to Brian Chicco! He is nothing less than amazing. I recently had to have new tire put I would just like to take a few minutes to give a big shout out to Brian Chicco! He is nothing less than amazing. I recently had to have new tire put on my Jeep Wrangler and it was going to take longer than I had planned. Brian went out of his way to make sure I was able to go on about my day as needed. New tires do not get you a rental car and with me taking a day off work I needed to make the most of my day! Brian went way above and beyond by letting my use his personal vehicle while my tires were being installed. He is just amazing! I was able to get my new tires and still get all my other errands done thanks to Brian! I cannot say thank you enough for help in a time of need! More