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Hill-Kelly Dodge Chrysler Jeep Ram

Pensacola, FL

4.3
1,077 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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6171 Pensacola Boulevard

Pensacola, FL

32505

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Showing 1,077 reviews

June 20, 2019

Great Service Always have a great experience at Hill Kelly! I drive from Mobile, AL as their customer service is above and beyond that of the available dealership i More

by LoHolston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
June 03, 2019

A Month Later, My State Still Has Not Received My Title!!! I purchased a truck for my business a month ago from this dealership. I just went to my county local tag office to register for a Georgia title, and t More

by MrJL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anna Sims
Jun 04, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Jamaal, we are sorry about the postal service mix up. We were unaware of the circumstances with your address and we hope you have received your title work now. Please be assured that the delay in title work is not our normal procedure and this was an unfortunate mis-communication. Please reach out to us if you have not received your paperwork so we can make sure this situation has been addressed to your satisfaction.

May 30, 2019

Professional I came in for the flash for the eco diesel recall. She also informed me of another recall and was very professional and pleasant. Enjoyable. More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Jun 04, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Janet, We are thrilled to see that you enjoyed your service experience with Judy! We look forward to seeing you again!

May 21, 2019

Great service Judy was great she explained everything that needed to be done on my avenger so I knew exactly what to expect in cost. When I went to pick up my car T More

by SSimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Jun 04, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for the kind words! Hill-Kelly strives to give this type of experience to every customer that steps through the doors. We look forward to seeing you again.

May 20, 2019

Just Judy I scheduled my appointment and Judy promptly approached and asked how she could help, I explained what I was there and she made it so easy, and clear, More

by HeathersJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Jun 04, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We are happy to see that you had such a positive experience with Judy and your service work here at Hill-Kelly!

May 04, 2019

Broken radio Because she earned all of the stars ??!!! She is very pleasant to work with she took great care of me and made sure I was happy 😃 and taken well care More

by MMDeprez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
May 06, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks! We're so glad you enjoyed your visit!

April 30, 2019

Run for the hills they delete negative I posted a long review negative and they deleted it and I cannot find it. Sad sad sad do not trust these people with anything that need ms service More

by Jowspeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miles Bentley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bragg, Ginger Wiggins, Judy McDowell
May 01, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Jowspeh, we'd like to learn more about your experience. Please reach out and we'd be happy to discuss your recent visit.

April 25, 2019

One of the nicest and most knowledgeable techs for cars Was very impressed with Judy's knowledge and helpfulness. She was very helpful in taking the worry out of what was an extremely stressful situation! More

by RachelwithaFiat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Apr 25, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks, Rachel! We're glad you found our team to be knowledgeable and helpful!

April 24, 2019

Outstanding Results from Hill-Kelly! Buying a car from Hill-Kelly was a great experience. I’ve bought many vehicles over the years and the team at Hill-Kelly was terrific. My salesman, Jo More

by Randy1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Szidon
Apr 25, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you, Randy! We're glad to hear you had a great experience! We'll be sure to pass along your feedback to Joel.

April 19, 2019

Lies and trickery on cars they sell brand new do not trust bought a 2017 jeep fully loaded from these fools I should have know there would be issues when I was purchasing and trading in my jeep they said they More

by GObrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
GINGER MANAGER OVER ALL SERVICE AND PARTS, Judy McDowell
Apr 29, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

GObrian, we're sorry to see this feedback, and we'd like to chance to address this directly. Please reach out when you're able. Sincerely, Ginger Wiggins, Service and Parts Manager, gingerw@hillkellydodge.com, 855-744-6313

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