Hill-Kelly Dodge Chrysler Jeep Ram

Quick and Easy We brought our van in for service not knowing there were several underlying issues. Mike was candid with us and presented several options for us. Wond We brought our van in for service not knowing there were several underlying issues. Mike was candid with us and presented several options for us. Wonderful buying experience. I highly recommend Mike and his colleague Thed as outstanding representatives of this dealership. More

Good job Just bought a car from your dealership from mike, appreciate the hard work in getting me the car, did all he had to do to get the job done, appreciate Just bought a car from your dealership from mike, appreciate the hard work in getting me the car, did all he had to do to get the job done, appreciate it More

Overall fantastic experience I drove to your dealership from Panama City because I saw a vehicle on your website that I wanted to come look at. Mike Glover was my salesmen. Afte I drove to your dealership from Panama City because I saw a vehicle on your website that I wanted to come look at. Mike Glover was my salesmen. After looking over the Ram truck that I originally came to look at, I decided I did not want that vehicle and ask Mike if he had anything else available. After just a few short minutes At his computer, he was able to find the exact Ram that I was looking for. I’ve purchased a lot of vehicles in my day and must say that this purchase was by far the representation of what a dealership and salesman should be. I’m so glad I drove the extra miles to visit your dealership. Great job Mike!! More

Customer Service Honored all agreed terms such as repainting faded areas, excellent detailing of interior, replacing damaged wipers and servicing for recalled parts. V Honored all agreed terms such as repainting faded areas, excellent detailing of interior, replacing damaged wipers and servicing for recalled parts. Vehicle was driven to my home 2 hours away with keys and papers handed to me personally after a satisfied personal inspection of the vehicle. More than pleased with customer service. More

Mike Glover was a great salesman Mike was very patient, honest and knowledgeable . Mike got us a very good deal without any hassle and treated us with respect. Would highly recommend Mike was very patient, honest and knowledgeable . Mike got us a very good deal without any hassle and treated us with respect. Would highly recommend Mike Glover to anyone looking for a new car More

Exceptional Had the oil and filter changed in my car. It was done well and expeditiously. I was pleased with how quickly my service was rendered. Had the oil and filter changed in my car. It was done well and expeditiously. I was pleased with how quickly my service was rendered. More

Great service representative. David ensures that by vehicle gets the proper service to make it run better and last longer. It's comforting to know that when my wife and I drive our David ensures that by vehicle gets the proper service to make it run better and last longer. It's comforting to know that when my wife and I drive our van that we don't have to worry about safety issues. More

Avoid this place. Premium price for minimum standard work. You go to the dealership service department knowing up front that you will likely pay more, but you went there expecting premium service for that prem You go to the dealership service department knowing up front that you will likely pay more, but you went there expecting premium service for that premium price. Not at all the case with this service department. They seem to never have parts in stock, they do not offer a courtesy vehicle when service runs days longer than expected due to not having said parts in stock, which they should have checked and known before even starting the work. They will however, offer you a very high priced "rental" at "10% off." When you refuse that, they offer a courtesy shuttle that you end up waiting hours for and they never come, so you end up having to get a taxi home. They do work on front end, but then don't bother to do an alignment. They return your vehicle to you with the radio blasting, and greasy steering wheel. They have you wait in their waiting room where you are offered expired snacks such as yogurt and pudding cups that are sitting in a near room temp refrigerator. Judy is stuck in the middle, offering to fix the alignment out of her own pocket so she won't get a bad review, but it was Judy who sat me in the waiting area for 2 and a half hours waiting on a shuttle that never came. And it was Judy who promised the vehicle back by end of next day, but left me having to call and email at the end of each business day to find out that the promise of ready tomorrow was extended yet again. I don't have an issue with work taking longer than expected, but when you tell someone their vehicle will be ready tomorrow, you sure as heck better let them know as soon as possible if it is not going to be ready. I have used almost every dealership service department in Pensacola, and this is by far the worst one. Unless something major changes with they way they do business, I do not plan on going back there. More