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Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
1,083 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,083 reviews
July 14, 2020
Professional and courteous at all times. Listens and works for a good end result. Always found to be accessible and responsive to customers needs and requests. works for a good end result. Always found to be accessible and responsive to customers needs and requests. More
by Eric
Employees Worked With
DJ Hutton
July 14, 2020
Easy to work with I've enjoyed the experience with our salesperson Prince. We've purchased 3 vehicles with Prince and each time Prince was extremely helpful during the I've enjoyed the experience with our salesperson Prince. We've purchased 3 vehicles with Prince and each time Prince was extremely helpful during the sales process. More
by rbruster
Employees Worked With
Prince Ash, Joe Marquez
July 10, 2020
David was awesome. He kept me informed and made sure my repair was done as quick as possible. I'll definitely be back and plan on buying my next Jeep from HK. repair was done as quick as possible. I'll definitely be back and plan on buying my next Jeep from HK. More
by Billd1971
Employees Worked With
David Del Regato
July 10, 2020
Took my Grand Cherokee in for its 40000 mile service. The staff were all extremely professional. The ability to send and receive texts with my service rep was a nice feature. staff were all extremely professional. The ability to send and receive texts with my service rep was a nice feature. More
by Scott M
Employees Worked With
Aaron Tuberville
July 03, 2020
Outstanding experience My experience at Hill-Kelly Dodge Chrysler Jeep Ram was outstanding. The customer service was above and beyond I can't thank Ralph Feltman enough for My experience at Hill-Kelly Dodge Chrysler Jeep Ram was outstanding. The customer service was above and beyond I can't thank Ralph Feltman enough for sharing his knowledge about dodge with me before I actually purchased my truck. Ralph gave me some good pointers and I would most definitely recommend him as a go to guy in my book, and what I greatly appreciate the most Ralph is honesty. More
by branden251
Employees Worked With
Ralph Feltman
July 02, 2020
Service Department is not to be trusted Scrutinize every word speaking by service rep and written note on service requests because they will lie to you and management won’t willingly resolve Scrutinize every word speaking by service rep and written note on service requests because they will lie to you and management won’t willingly resolve. More
by lshippie
Employees Worked With
Aaron Tuberville, DJ Hutton
July 01, 2020
Personnel knowledgeable and customer oriented. Greeted with a professional and knowledgeable background regarding the vehicle I was looking for. Rafael took the time and was interested in what I w Greeted with a professional and knowledgeable background regarding the vehicle I was looking for. Rafael took the time and was interested in what I was interested in purchasing. He was truly concerned about obtaining what I wanted. Did a great job! More
by Frigate
Employees Worked With
Rafael Lopez, Nathan Haag
July 01, 2020
Casey & Will & Hill Kelly Team are the BEST place Ever to purchase a RAM Truck- George Sims. Thank You to Everyone- especially Rusty - Go NAVY JETS purchase a RAM Truck- George Sims. Thank You to Everyone- especially Rusty - Go NAVY JETS More
by gsims1234
