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Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
1,077 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,077 reviews
July 29, 2020
Great Service As always Mike Frazier took great care of my truck, always very attentive and on top of things keeping you updated on the process and explaining eve As always Mike Frazier took great care of my truck, always very attentive and on top of things keeping you updated on the process and explaining everything being done in a polite and professional manner More
by george@gerichaud.com
Employees Worked With
July 29, 2020
Ralph was very attentive to what I was needing and what I was needing to accomplish with my new truck. We were able to find what I was needing and agree to a deal with a smooth transaction. was needing to accomplish with my new truck. We were able to find what I was needing and agree to a deal with a smooth transaction. More
by moparmike71
July 28, 2020
This was by far one of the best buying experiences we’ve ever had. I will refer everyone I know, who is looking for a Dodge product, to this dealership & to our salesman, Rafeal! ever had. I will refer everyone I know, who is looking for a Dodge product, to this dealership & to our salesman, Rafeal! More
by alexis7345
July 21, 2020
Service I took my 2018 Jeep Wrangler in for a recall and the 30,000 mile service. Everyone was very professional and did an excellent job! Highly recommend th I took my 2018 Jeep Wrangler in for a recall and the 30,000 mile service. Everyone was very professional and did an excellent job! Highly recommend this dealership! More
by jcareyallen
Employees Worked With
Aaron Tuberville
July 14, 2020
Professional and courteous at all times. Listens and works for a good end result. Always found to be accessible and responsive to customers needs and requests. works for a good end result. Always found to be accessible and responsive to customers needs and requests. More
by Eric
Employees Worked With
DJ Hutton
July 14, 2020
Easy to work with I've enjoyed the experience with our salesperson Prince. We've purchased 3 vehicles with Prince and each time Prince was extremely helpful during the I've enjoyed the experience with our salesperson Prince. We've purchased 3 vehicles with Prince and each time Prince was extremely helpful during the sales process. More
by rbruster
Employees Worked With
Prince Ash, Joe Marquez
July 10, 2020
David was awesome. He kept me informed and made sure my repair was done as quick as possible. I'll definitely be back and plan on buying my next Jeep from HK. repair was done as quick as possible. I'll definitely be back and plan on buying my next Jeep from HK. More
by Billd1971
Employees Worked With
David Del Regato
July 10, 2020
Took my Grand Cherokee in for its 40000 mile service. The staff were all extremely professional. The ability to send and receive texts with my service rep was a nice feature. staff were all extremely professional. The ability to send and receive texts with my service rep was a nice feature. More
by Scott M
Employees Worked With
Aaron Tuberville
July 03, 2020
Outstanding experience My experience at Hill-Kelly Dodge Chrysler Jeep Ram was outstanding. The customer service was above and beyond I can't thank Ralph Feltman enough for My experience at Hill-Kelly Dodge Chrysler Jeep Ram was outstanding. The customer service was above and beyond I can't thank Ralph Feltman enough for sharing his knowledge about dodge with me before I actually purchased my truck. Ralph gave me some good pointers and I would most definitely recommend him as a go to guy in my book, and what I greatly appreciate the most Ralph is honesty. More
by branden251
Employees Worked With
Ralph Feltman
July 02, 2020
Service Department is not to be trusted Scrutinize every word speaking by service rep and written note on service requests because they will lie to you and management won’t willingly resolve Scrutinize every word speaking by service rep and written note on service requests because they will lie to you and management won’t willingly resolve. More
by lshippie
Employees Worked With
Aaron Tuberville, DJ Hutton
