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Hill-Kelly Dodge Chrysler Jeep Ram

Pensacola, FL

4.2
1,080 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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6171 Pensacola Boulevard

Pensacola, FL

32505

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Showing 1,080 reviews

October 13, 2020

I and my wife have worked with Michael Smoote several times over the years. Mr. Smoote helped me earlier this week when I came in. He explained about the service performed on my 2012 Chrysler.. Michael More

by bkerry1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Saffold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're so happy to hear about your service experience with Michael! Thank you for choosing Hill-Kelly! Sincerely, Annie Jackson, Customer Advocate Manager.

October 12, 2020

My husband loves his RAM, he has been wanting a diesel engine, and Mason made it happen, great job, thanks so much. We love it. More

by sdavidson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Donahoo
Oct 12, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're so happy to hear that Mason made your husband's dream into a reality at Hill-Kelly Dodge Chrysler Jeep! We hope he enjoys his new RAM truck! Sincerely, Annie Jackson, Customer Advocate Manager

October 12, 2020

Will took very good care of us. Our 3500 purchase went smooth. We would buy from Will again and recommend him to our friends. My only complaint would be the detail department, my truck was not very well d More

by twistedchic855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We look forward to your next visit to Hill Kelly Dodge Chrysler Jeep. Thank you for choosing Hill-Kelly! Sincerely, Annie Jackson, Customer Advocate Manager.

October 10, 2020

Friendliest staff that I have encountered when purchasing a vehicle. I would recommend this dealership to friends/family as they exemplify outstanding customer service. Recently took vehicle in for oil chang More

by cantrall98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Dorriety, Brian Chicco, Prince Ash, Jay Webb
Oct 12, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We look forward to your next visit to Hill Kelly Dodge Chrysler Jeep. Thank you for choosing Hill-Kelly! Sincerely, Annie Jackson, Customer Advocate Manager.

October 09, 2020

I found my Jeep Cherokee online and then came in to test drive it. I loved the car and worked with Rafael Lopez to purchase the vehicle. The whole transaction went smoothly and I was in and out in an hour. More

by jburkart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Lopez, Audrey Young
Oct 12, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We look forward to your next visit to Hill Kelly Dodge Chrysler Jeep. Thank you for choosing Hill-Kelly! Sincerely, Annie Jackson, Customer Advocate Manager.

October 09, 2020

No complaints. 2nd 2020 truck and at employee pricing thanks to Hurricane Sally. Great experience thanks to the people. All Rams should come with large fuel tank as standard More

by Dan
Recommend Dealer
Yes
Employees Worked With
Greg King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Haag
Oct 09, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We look forward to your next visit to Hill Kelly Dodge Chrysler Jeep. Thank you for choosing Hill-Kelly! Sincerely, Annie Jackson, Customer Advocate Manager.

October 07, 2020

The only reason why I can’t give a 5 stars is because I stood there for a while and until they checked in all cars that got there was when they acknowledged me. I had my car towed there on Saturday night a More

by chatitanel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
Oct 08, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

I’m sorry to see that you were not satisfied with your experience. If you would like to discuss this matter feel free to reach out to me directly so that I may address your concerns. Sincerely, Annie Jackson, Customer Advocate Manager- 850-696-1497.

October 06, 2020

Brian Chicco in service is exceptional. Friendly, thorough and explained everything in detail. Been a customer since 2016 and I have been satisfied every time! More

by cmlrdh2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Oct 07, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're so happy that Brian took such great care of you while your car was being serviced! We look forward to your next visit. Thank you for choosing Hill-Kelly DCJR!

Oct 07, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for trusting Hill-Kelly Dodge Chrysler Jeep since 2016! Brian and our team appreciate your kind words, and look forward to working with you again!

October 05, 2020

Great Dealerships hire great people! I was totally impressed with the excellent service and care when my Dodge pickup was serviced this past week on 10-3-20. Mr. Michael Smoote, my QL Advisor took gre More

by Go Navy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

This is what we like to hear, Bruce! We're so happy that Michael took such great care of you while your car was being serviced! We look forward to having you as a customer for life at Hill-Kelly Dodge Chrysler Jeep!

October 03, 2020

I arrived early for my appointment and was seen immediately by my Service Advisor. He was very courteous, friendly and professional. After discussion about the service needed for my 2015 Jeep Wrang More

by Bpg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato, Brian Chicco
Oct 05, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We look forward to your next visit to Hill Kelly Dodge Chrysler Jeep. Thank you for choosing Hill-Kelly! Sincerely, Annie Jackson, Customer Advocate Manager.

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