Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Friendliest staff that I have encountered when purchasing a vehicle. I would recommend this dealership to friends/family as they exemplify outstanding customer service. Recently took vehicle in for oil chang a vehicle. I would recommend this dealership to friends/family as they exemplify outstanding customer service. Recently took vehicle in for oil change and was expecting to be there a couple of hours, but instead, we were out within 45 minutes.. More
No complaints. 2nd 2020 truck and at employee pricing thanks to Hurricane Sally. Great experience thanks to the people. All Rams should come with large fuel tank as standard thanks to Hurricane Sally. Great experience thanks to the people. All Rams should come with large fuel tank as standard More
I found my Jeep Cherokee online and then came in to test drive it. I loved the car and worked with Rafael Lopez to purchase the vehicle. The whole transaction went smoothly and I was in and out in an hour. drive it. I loved the car and worked with Rafael Lopez to purchase the vehicle. The whole transaction went smoothly and I was in and out in an hour. Everyone was friendly and Mr. Lopez even gave me some of his Mocha Raspberry coffee creamer for my complimentary coffee :) More
The only reason why I can’t give a 5 stars is because I stood there for a while and until they checked in all cars that got there was when they acknowledged me. I had my car towed there on Saturday night a stood there for a while and until they checked in all cars that got there was when they acknowledged me. I had my car towed there on Saturday night and was there at 7 am as they were opening but 5 cars came to get in line to get service. I understand they might have appointment but acknowledging a customer goes a long way. More
Brian Chicco in service is exceptional. Friendly, thorough and explained everything in detail. Been a customer since 2016 and I have been satisfied every time! thorough and explained everything in detail. Been a customer since 2016 and I have been satisfied every time! More
Great Dealerships hire great people! I was totally impressed with the excellent service and care when my Dodge pickup was serviced this past week on 10-3-20. Mr. Michael Smoote, my QL Advisor took gre impressed with the excellent service and care when my Dodge pickup was serviced this past week on 10-3-20. Mr. Michael Smoote, my QL Advisor took great care of my Dodge and myself servicing my truck and making me feel confident that everything is OK and ready for safe travel until the next service visit. Mr. Smoote kept me advised as to the progress of my visit and gave me a heads up when my vehicle was ready. Thanks for making my visit a great one. Regards, Bruce Clements More
The procedure was great everyone was nice they did there best to get me in the car that I wanted and also get my a good price love the crew always deal with them this is my third car from then best to get me in the car that I wanted and also get my a good price love the crew always deal with them this is my third car from then More
I arrived early for my appointment and was seen immediately by my Service Advisor. He was very courteous, friendly and professional. After discussion about the service needed for my 2015 Jeep Wrang immediately by my Service Advisor. He was very courteous, friendly and professional. After discussion about the service needed for my 2015 Jeep Wrangler Unlimited, I had a short wait for a ride home via Hill-Kelly's courtesy shuttle. My Service Advisor sent me a text later the same day letting me know that my Jeep's service was complete. I was again greeted promptly when I returned to pay for and pick up my Jeep. The Cashier was extremely courteous and professional and quickly addressed a request I had with my bill. Overall my experience with the staff at Hill-Kelly was exceptional. I will absolutely bring my Jeep there again for its next service. More
Service was faster then originally told to diagnose in my case luckily ended up being electrical /battery related not transmission and they told me and fixed it fast . Great service case luckily ended up being electrical /battery related not transmission and they told me and fixed it fast . Great service More
This is a dealer I recommend for sure! This dealer is very professional and works very efficiently and does their best to make you feel at home. My sales rep was Ralph, he was very polite and made sure I very professional and works very efficiently and does their best to make you feel at home. My sales rep was Ralph, he was very polite and made sure I was getting the best deal. More