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Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
1,077 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,077 reviews
March 05, 2021
Bought a new Dodge Ram and the experience was easy and everyone was so nice. I shopped online and did most paperwork online. Great customer service. everyone was so nice. I shopped online and did most paperwork online. Great customer service. More
by katrinaantley
March 04, 2021
Prompt , courteous and efficient service in the purchase of my new 2021 Ram. Mason Donahoo kept me informed and transferred most of my preferred setting from my 2019 Ram to the new one. of my new 2021 Ram. Mason Donahoo kept me informed and transferred most of my preferred setting from my 2019 Ram to the new one. More
by ssharpe00
Employees Worked With
Mason Donahoo
March 03, 2021
Procedure was thoroughly explained, wait period in customer lounge was minimal, lounge was comfortable. Service writer in the quick lube area was courteous and professional. customer lounge was minimal, lounge was comfortable. Service writer in the quick lube area was courteous and professional. More
by Taburton
Employees Worked With
February 28, 2021
On February 15 2021 I decided to buy a 2021 Jeep Latitude from Hill-Kelly in Pensacola. My sales consultant was Ralph Feltman and he did an awesome job of pairing me with the right vehicle. The process was from Hill-Kelly in Pensacola. My sales consultant was Ralph Feltman and he did an awesome job of pairing me with the right vehicle. The process was easy and within a few hours I drove away in my new suv. I give my highest recommendation to Ralph Feldman and Jay Webb. More
by Koreybop17
Employees Worked With
Ralph Feltman
February 22, 2021
Working with Mason was an absolute pleasure. He got the deal i wanted, he's knowledgeable about the vehicles, he's cares about his customers and he's extremely polite. I would highly recommend going in to deal i wanted, he's knowledgeable about the vehicles, he's cares about his customers and he's extremely polite. I would highly recommend going in to see Mason Donahoo. He's going to do his best to take care of you. More
by 2017WhiteGrandCharokee
Employees Worked With
Mason Donahoo
February 19, 2021
The wait time was excellent, the service technician and customer service folkes were great, they explained what was done. The waiting facility was very clean and comfortable. customer service folkes were great, they explained what was done. The waiting facility was very clean and comfortable. More
by Dmatthews_75
February 18, 2021
To begin, I want to thank Ralph Feltman for a wonderful and pleasant experience purchasing our car at Hill-Kelly Dodge. Just a great guy! Very respectful. I'd gone to a whole lot of other dealerships, he m and pleasant experience purchasing our car at Hill-Kelly Dodge. Just a great guy! Very respectful. I'd gone to a whole lot of other dealerships, he made this one the best choice. They gave a good price for our trade in. He negotiated on the new car. Good folks! Ask for Ralph Feltman. Thanks again! More
by silentone2112
Employees Worked With
Ralph Feltman
February 12, 2021
I just had the ball joints replaced and front end aligned on my 2012 Wrangler Unlimited Rubicon which I bought new at Hill Kelly. David Del Regato was my service representative and was awesome to deal with on my 2012 Wrangler Unlimited Rubicon which I bought new at Hill Kelly. David Del Regato was my service representative and was awesome to deal with as usual, keeping me informed the whole way. "Cleav" was the mechanic that worked on it and showed me an additional item that he thought would improve my Jeeps driving characteristics which was much appreciated. Great team work and customer service. More
by swineki
Employees Worked With
David Del Regato
February 08, 2021
My Salesman was Buster, very professional and knowledgeable about anything I asked . He went above and beyond what I was asking for while looking for my Jeep. He showed me several different one knowledgeable about anything I asked . He went above and beyond what I was asking for while looking for my Jeep. He showed me several different ones and I finally decided on the first one he thought would best for me but again he was so patient in showing me so many. He made the entire experience so easy since I live out of state and could only come into the dealership on the weekends. When I showed up to pick up my Jeep, Buster had it ready and Andy in finance was just as amazing and quick with the paperwork ready to just sign and out the door. Again, Buster went over everything and made sure I was comfortable with everything. Yes, I would recommend Buster Hartford to any and everyone and I will return to him to buy again. More
by wendy.cioffi83
