Back

Hill-Kelly Dodge Chrysler Jeep Ram

Pensacola, FL

4.2
1,079 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
Contact Dealership

6171 Pensacola Boulevard

Pensacola, FL

32505

Directions

By Type

Showing 1,079 reviews

March 13, 2021

I bring my Grand Cherokee to Brian Chicco because he's been the service advisor to four Grand Cherokees we've owned. He's knowledgeable, friendly, and I trust him with my vehicles. More

by jbotop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Mar 15, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for your continued confidence in Brian and our team! We appreciate your great review and will let our team know they've made your service experiences with your four Grand Cherokee SUVs so positive! Sincerely, Annie Jackson, Customer Advocate Manager.

March 11, 2021

Aaron Turberville is the SOLE REASON why I continue to allow Hill-Kelly Dodge to serve my vehicle. Aaron is an outstanding Service Advisor and thoughtful. He is very professional and courteous. More

by Dr. Tyler Hardeman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville, Prince Ash
Mar 11, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share this feedback! We appreciate you coming to visit us here at Hill-Kelly Dodge Chrysler Jeep and look forward to seeing you again next time! Sincerely, Annie Jackson, Customer Advocate Manager.

March 05, 2021

Bought a new Dodge Ram and the experience was easy and everyone was so nice. I shopped online and did most paperwork online. Great customer service. More

by katrinaantley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Dorriety, Jay Webb
Mar 05, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We’re glad we could deliver a 5 star experience! Thank you so much!

March 04, 2021

Prompt , courteous and efficient service in the purchase of my new 2021 Ram. Mason Donahoo kept me informed and transferred most of my preferred setting from my 2019 Ram to the new one. More

by ssharpe00
Recommend Dealer
Yes
Employees Worked With
Mason Donahoo
Mar 04, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Congrats on your new 2021 Ram! We're glad Mason could help you with a smooth upgrade and we hope you love your new ride! Thanks for choosing Hill Kelly Dodge Chrysler Jeep.

March 03, 2021

Procedure was thoroughly explained, wait period in customer lounge was minimal, lounge was comfortable. Service writer in the quick lube area was courteous and professional. More

by Taburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We’re glad we could deliver a 5 star experience! Thank you so much!

February 28, 2021

On February 15 2021 I decided to buy a 2021 Jeep Latitude from Hill-Kelly in Pensacola. My sales consultant was Ralph Feltman and he did an awesome job of pairing me with the right vehicle. The process was More

by Koreybop17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Feltman
Mar 01, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're so happy your visit to buy your 2021 Latitude was a five-star experience! Thank you so much for your review and recommendation, and we'll pass your comments along to Ralph and Jay! Sincerely, Annie Jackson, Customer Advocate Manager

February 22, 2021

Quick service. In and out for an oil change. Attendant was very helpful Was able to work me in and not have to sit very long. More

by Gidgit19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Serrano
Feb 23, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for this wonderful feedback and for choosing Hill Kelly Dodge Chrysler Jeep for your service needs! We'll see you next time!

February 22, 2021

Working with Mason was an absolute pleasure. He got the deal i wanted, he's knowledgeable about the vehicles, he's cares about his customers and he's extremely polite. I would highly recommend going in to More

by 2017WhiteGrandCharokee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Donahoo
Feb 22, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the wonderful feedback! We're thrilled to hear that Mason took great care of you during your visit and we hope we have the opportunity to work with you again in the future. Take care! - The Hill-Kelly Dodge Chrysler Jeep Ram Team

February 19, 2021

The wait time was excellent, the service technician and customer service folkes were great, they explained what was done. The waiting facility was very clean and comfortable. More

by Dmatthews_75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for this great review of our services and facilities! We hope to see you again at Hill Kelly Dodge Chrysler Jeep!

February 18, 2021

To begin, I want to thank Ralph Feltman for a wonderful and pleasant experience purchasing our car at Hill-Kelly Dodge. Just a great guy! Very respectful. I'd gone to a whole lot of other dealerships, he m More

by silentone2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Feltman
Feb 19, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

It was our pleasure to assist you! We appreciate you taking the time to share this wonderful feedback about your experience with Ralph and hope to see you again next time here at Hill-Kelly Dodge Chrysler Jeep Ram! Until then, take care and enjoy your new ride!

...
21
...