Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Attentive service from start to finish! Bridgette, Kathy and Preston were customer focused. We’ll be back. Bridgette, Kathy and Preston were customer focused. We’ll be back. More
This was my fourth Wrangler and my 3rd purchased from Hill-Kelly. I was finally able to special order my dream Jeep; a Rubicon with every single option available. It is a strikingly beautiful vehicle! On Hill-Kelly. I was finally able to special order my dream Jeep; a Rubicon with every single option available. It is a strikingly beautiful vehicle! Only a Wrangler owner truly understands that comment! Every day it sat on the lot, potential buyers would ask if it was for sale. Rusty and Will helped me place the order, and they understood my vision and saw to it that it happened! It did take 6 months to get to the dealership but I was made aware by Rusty back in August that there was an impending UAW strike and it would slow down delivery. It was worth the wait! I have no regrets and loved every step of the process. More
Excellent customer service and a pleasure to purchase an automobile without the hassle! I left extremely happy and would highly recommend this dealership. I worked with Andy Saffold and he was knowledgeab automobile without the hassle! I left extremely happy and would highly recommend this dealership. I worked with Andy Saffold and he was knowledgeable and genuinely interested in meeting my needs without high pressure sales that has become the norm in the industry. More
Service department is a crap show. They keep your vehicle much longer than they should regardless if you have an appointment or not. If you have a question, no service advisor or manag They keep your vehicle much longer than they should regardless if you have an appointment or not. If you have a question, no service advisor or manager will pick up the phone. If you leave a message you will get no return call. Just go somewhere else. More
Professional, courteous, and responsive. The service staff, though very busy, never seemed rushed and gave me all the attention that I needed. "Franchise players". The service staff, though very busy, never seemed rushed and gave me all the attention that I needed. "Franchise players". More
Professional, kind, courteous and good listeners. Expressed patience with external customer. Knowledgeable of the product. Expressed patience with external customer. Knowledgeable of the product. More
The Service Department team has always been phenomenal! Very kind and knowledgeable! And my car runs much better! Very kind and knowledgeable! And my car runs much better! More
Michael is an exceptional representative for your business. He communicated well and maintained a very professional attitude during my service visit. The text system is a great idea as well. business. He communicated well and maintained a very professional attitude during my service visit. The text system is a great idea as well. More