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Hill-Kelly Dodge Chrysler Jeep Ram

Pensacola, FL

4.3
1,077 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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6171 Pensacola Boulevard

Pensacola, FL

32505

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Showing 1,077 reviews

June 19, 2021

Jeep’s working great. They have a very skilled engine mechanic and Brian is a great service rep. All repairs and services were done in a very professional manner. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Jun 21, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the rave review, Tim! We're so glad Brian and our team provide you with five-star care you can depend on! We look forward to seeing you again soon! Sincerely, Annie Jackson, Customer Advocate Manager.

June 18, 2021

Brian Chicco kept me well informed about the status of my vehicle. He was very polite and professional. Although there was an issue with obtaining the part for my new vehicle , I felt that I was a priority More

by gaalligood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Jun 21, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

This review is so great to see! Thank you for leaving us your five-star rating! See you next time! Sincerely, Annie Jackson, Customer Advocate Manager.

June 10, 2021

Truly outstanding service from beginning to end. Very efficient at what they do. I would absolutely bring my vehicle to Hilly-Kelly Dodge again with3 question. More

by Hurkie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We're so happy our service team made this enjoyable! Sincerely, Annie Jackson, Customer Advocate Manager.

June 10, 2021

Mason was great to work with. He made the process quick and easy. He alsomade the experience comfortable and enjoyable. it was by far the easiest car buying (leasing) process I’ve ever had. More

by Stephenogden81
Recommend Dealer
Yes
Employees Worked With
Mason Donahoo
Jun 10, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

This is so great to hear, Stephen! Thank you for your awesome feedback about the experience working with Mason! We're so glad your lease was worthy of five stars! Sincerely, Annie Jackson, Customer Advocate Manager.

June 10, 2021

I was able to order the wrangler 4xe that I wanted. It came in earlier than expected and has exceeded my expectations. Ralph was great at keeping me updated as the vehicle was being shipped. Well done! More

by chadcallahan8878
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Feltman
Jun 11, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Chad, Thank you for the awesome five-star review, and congratulations on your Wrangler 4xe! We couldn't be happier to hear Ralph was so helpful during this process and helped keep you updated on its arrival! Sincerely, Annie Jackson, Customer Advocate Manager.

June 06, 2021

Sales people worked as a team to help my wife and I find the vehicle we wanted. They were willing to stay till almost 8pm to get it done. More

by msgreskovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Feltman, Tim Agan
Jun 08, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words and nice rating! We're happy to hear our team did what needed to be done so your wife could get into the perfect vehicle! Sincerely, Annie Jackson, Customer Advocate Manager.

June 05, 2021

Beth went above and beyond to assist me through a stressful problem with my Ram. Great communication throughout the whole process. Thank you for getting us safely back on the road. More

by SLangston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Campbell
Jun 07, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Safe travels!

June 04, 2021

Excellent service. Advisor Bridget Keller talked to me and explained what was going to happen and it took less time than she said. When the vehicle was finished she went over everything they did and made More

by Durango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We appreciate the awesome feedback about Bridget and our team! Thanks for your business, from all of us here at Hill Kelly Dodge Chrysler Jeep and we'll see you next time!

June 02, 2021

Great working with Beth (+18 Words: word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, and word)! More

by Jdsully12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Campbell
Jun 03, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks for sharing your positive experience with Beth at Hill Kelly Dodge Chrysler Jeep! Sincerely, Annie Jackson, Customer Advocate Manager.

May 31, 2021

We appreciated the sound value of the vehicle purchased and the very fair trade-in for our vehicle. All efforts provided by our sales representative Tim Agan at Hill-Kelly Dodge ensured a fair, positive an More

by Kielydj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Agan
Jun 02, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We're so proud of Tim and our team for providing such great care to you and look forward to seeing you again! Sincerely, Annie Jackson, Customer Advocate Manager.

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