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Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
1,080 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,080 reviews
June 27, 2021
With the exception of very select individuals Miles Bentley being among them my experience was a joke from beginning to end...when you have to go all the way up the ladder to general manager to fix thi Bentley being among them my experience was a joke from beginning to end...when you have to go all the way up the ladder to general manager to fix things that should have been taken care of initially there's a big problem...total lack of communication being the main issue also rude people and just not professional in any way More
by Palmerr639
Employees Worked With
Other Employees :
Matt Dorriety, Matt Norwood, Rafael Lopez, Beth Campbell
June 19, 2021
Jeep’s working great. They have a very skilled engine mechanic and Brian is a great service rep. All repairs and services were done in a very professional manner. mechanic and Brian is a great service rep. All repairs and services were done in a very professional manner. More
by Tim
Employees Worked With
Brian Chicco
June 18, 2021
Brian Chicco kept me well informed about the status of my vehicle. He was very polite and professional. Although there was an issue with obtaining the part for my new vehicle , I felt that I was a priority vehicle. He was very polite and professional. Although there was an issue with obtaining the part for my new vehicle , I felt that I was a priority. More
by gaalligood
Employees Worked With
Brian Chicco
June 10, 2021
Mason was great to work with. He made the process quick and easy. He alsomade the experience comfortable and enjoyable. it was by far the easiest car buying (leasing) process I’ve ever had. and easy. He alsomade the experience comfortable and enjoyable. it was by far the easiest car buying (leasing) process I’ve ever had. More
by Stephenogden81
Employees Worked With
Mason Donahoo
June 10, 2021
I was able to order the wrangler 4xe that I wanted. It came in earlier than expected and has exceeded my expectations. Ralph was great at keeping me updated as the vehicle was being shipped. Well done! came in earlier than expected and has exceeded my expectations. Ralph was great at keeping me updated as the vehicle was being shipped. Well done! More
by chadcallahan8878
Employees Worked With
Ralph Feltman
June 10, 2021
Truly outstanding service from beginning to end. Very efficient at what they do. I would absolutely bring my vehicle to Hilly-Kelly Dodge again with3 question. efficient at what they do. I would absolutely bring my vehicle to Hilly-Kelly Dodge again with3 question. More
by Hurkie1
Employees Worked With
June 06, 2021
Sales people worked as a team to help my wife and I find the vehicle we wanted. They were willing to stay till almost 8pm to get it done. the vehicle we wanted. They were willing to stay till almost 8pm to get it done. More
by msgreskovich
June 05, 2021
Beth went above and beyond to assist me through a stressful problem with my Ram. Great communication throughout the whole process. Thank you for getting us safely back on the road. stressful problem with my Ram. Great communication throughout the whole process. Thank you for getting us safely back on the road. More
by SLangston
Employees Worked With
Beth Campbell
