
Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,078 reviews
Mark, the service manager, at Hill-Kelly went above and beyond for me with a recent issue that ended with my 2021 Ram 1500 being repurchased (Lemon Law) by FCA. Without Mark’s help, I wouldn’t be enjoying beyond for me with a recent issue that ended with my 2021 Ram 1500 being repurchased (Lemon Law) by FCA. Without Mark’s help, I wouldn’t be enjoying my brand new truck, purchased elsewhere, just in time for our Christmas camping trip. (My opinion of the sales department differs, but that’s for another review!) Mark always takes my call or calls back promptly. Thank you for all of your hard work and dedication to getting us all back on the road. More
I have been doing business with Hill Kelly Dodge and Jeep since 2003! Best Customer Service in both Sales and Service! Will Continue to Recommend Them to Everyone!! since 2003! Best Customer Service in both Sales and Service! Will Continue to Recommend Them to Everyone!! More
This is one of the most dishonest dealers I have ever dealt with. Taking a quick recap to my complaint last year in which they said I needed a bcm for 4 thousand dollars I later found that it was a rela dealt with. Taking a quick recap to my complaint last year in which they said I needed a bcm for 4 thousand dollars I later found that it was a relay for 10 bucks. Thank god I wasn’t someone with little car knowledge and knew better. This time the vehicle went in to have backup sensors reprogrammed and warranty work for a broken exhaust manifold bolt. The truck comes out with a check engine light on for an active air xxxx and they are saying because it is out of warranty I am responsible for the charges. I understand being out of warranty, but the light wasn’t on when it went in. I have a body shop that can verify but this dealer refused to fix it. I will never own a vehicle from this dealer and advise everyone to do their own research. I have owned many brands and this is by far the worst dealer from sales to service. I’ll be thankful to get out of a ram just to avoid this place. More
GREAT SERVICE . FAST AND HONEST. THANK YOU HILL KELLY TEAM!!! CONVENIENT SERVICE WITH ATTENTION TO DETAIL. TEAM!!! CONVENIENT SERVICE WITH ATTENTION TO DETAIL. More
I like the people, and get good answers when I have questions. I really like my Jeel Gladiator and I don't see ever trading it in. questions. I really like my Jeel Gladiator and I don't see ever trading it in. More
Always fantastic service, courtesy, professionalism, and communication! It’s never a stressful event to take the car in for service. Check in is so easy, everyone always calls for an update, and the cashier communication! It’s never a stressful event to take the car in for service. Check in is so easy, everyone always calls for an update, and the cashiers are very helpful and kind😃🙏 More
I cant say enough positive things. The sales and service teams are outstanding. Made me feel like the only customer that mattered. Always professional and understanding. Great overall! teams are outstanding. Made me feel like the only customer that mattered. Always professional and understanding. Great overall! More