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Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
1,077 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,077 reviews
December 13, 2021
I have been doing business with Hill Kelly Dodge and Jeep since 2003! Best Customer Service in both Sales and Service! Will Continue to Recommend Them to Everyone!! since 2003! Best Customer Service in both Sales and Service! Will Continue to Recommend Them to Everyone!! More
by jennifer_thomas34
Employees Worked With
Joel Szidon, Joe Marquez
November 23, 2021
This is one of the most dishonest dealers I have ever dealt with. Taking a quick recap to my complaint last year in which they said I needed a bcm for 4 thousand dollars I later found that it was a rela dealt with. Taking a quick recap to my complaint last year in which they said I needed a bcm for 4 thousand dollars I later found that it was a relay for 10 bucks. Thank god I wasn’t someone with little car knowledge and knew better. This time the vehicle went in to have backup sensors reprogrammed and warranty work for a broken exhaust manifold bolt. The truck comes out with a check engine light on for an active air xxxx and they are saying because it is out of warranty I am responsible for the charges. I understand being out of warranty, but the light wasn’t on when it went in. I have a body shop that can verify but this dealer refused to fix it. I will never own a vehicle from this dealer and advise everyone to do their own research. I have owned many brands and this is by far the worst dealer from sales to service. I’ll be thankful to get out of a ram just to avoid this place. More
by Tony
Employees Worked With
Aaron Tuberville
November 14, 2021
GREAT SERVICE . FAST AND HONEST. THANK YOU HILL KELLY TEAM!!! CONVENIENT SERVICE WITH ATTENTION TO DETAIL. TEAM!!! CONVENIENT SERVICE WITH ATTENTION TO DETAIL. More
by mdegroat
Employees Worked With
October 15, 2021
I like the people, and get good answers when I have questions. I really like my Jeel Gladiator and I don't see ever trading it in. questions. I really like my Jeel Gladiator and I don't see ever trading it in. More
by Alex
October 10, 2021
Always fantastic service, courtesy, professionalism, and communication! It’s never a stressful event to take the car in for service. Check in is so easy, everyone always calls for an update, and the cashier communication! It’s never a stressful event to take the car in for service. Check in is so easy, everyone always calls for an update, and the cashiers are very helpful and kind😃🙏 More
by jeepster
Employees Worked With
Brian Chicco
September 27, 2021
I cant say enough positive things. The sales and service teams are outstanding. Made me feel like the only customer that mattered. Always professional and understanding. Great overall! teams are outstanding. Made me feel like the only customer that mattered. Always professional and understanding. Great overall! More
by Lo-Rod
Employees Worked With
Matt Norwood, Rafael Lopez
