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Hill-Kelly Dodge Chrysler Jeep Ram

Pensacola, FL

4.3
1,077 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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6171 Pensacola Boulevard

Pensacola, FL

32505

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Showing 1,077 reviews

January 24, 2022

They tried to offer me 5K less than value on my trade that they would have sold for 15K profit had I had not done my homework first. Dishonest and will take advantage of you. The only thing that they a More

by rjl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember
Feb 14, 2022 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

I’m sorry to hear we couldn’t offer you more for your trade. We tried having another discussion with you over the phone but unfortunately couldn’t come to an agreement. We wish you the best of luck with the trade of your vehicle.

January 19, 2022

Horrible Service I bought a 2021 Dodge Challenger and I’ve been having issues with it since I got it check engine light is on it’s making a clicking sound and they give me an appointment a month away and More

by Ariyannalampley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rusty Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smoote
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thed Henderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Frazier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Tuberville, Brian Chicco, Nathan Haag , DJ Hutton , Ralph Feltman, Tim Agan
Mar 01, 2022 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for giving us the opportunity to completely resolve your concerns. We appreciate your business. Thank you!

January 15, 2022

I brought my Jeep Wrangler in for an express oil change and tire rotation. I was seen quickly and was out the door in a little over an hour. More

by Bpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for visiting our team here at Hill Kelly Dodge Chrysler Jeep! We appreciate your business and hope to see you again next time!

January 12, 2022

Everyone at the dealership was very respectful and helpful.The waiting lounge was very nice.would definitely recommend this place.Rafael( low price) Lopez was a joy to work with.Very professional and More

by Karenlingo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Lopez, Joe Marquez
January 12, 2022

Took my mom there to look for a vehicle.Rafael Lopez was our salesman.He was nice and not pushy.My mom liked him and he made her feel comfortable through the whole process.She had a way better experience he More

by tinaenk2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Lopez, Joe Marquez
January 01, 2022

No hassle! Made offer firm and they met it. Out the door in less than 2 hours with my new Jeep! More

by dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lanier
December 30, 2021

Prince was very professional and took the time to make sure that our needs were met. More

by mlb1475
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Dorriety, Matt Norwood, Prince Ash
December 19, 2021

Everyone was friendly and professional. You did a good job. Good job. Knowledgeable staff. Efficient and considerate. More

by Bill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
December 16, 2021

Had a recall completed on our Jeep. They had us out quickly. Worth the two hour drive to have the service completed. More

by fjhayesman72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
December 14, 2021

Mark, the service manager, at Hill-Kelly went above and beyond for me with a recent issue that ended with my 2021 Ram 1500 being repurchased (Lemon Law) by FCA. Without Mark’s help, I wouldn’t be enjoying More

by Pennyaries2012
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark DeGrot, Aaron Tuberville
Dec 16, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share this feedback. We're so glad Mark was able to help you out and we'll be sure to let him know how much you appreciate his exceptional service. Take care and please don't hesitate to reach out if there's anything else we can assist you with!

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