Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was shopping for a truck and stopped by Hill-Kelly to walk the lot. I was met by Richard and Vern just after arrival and they pointed out the Dodge Dakotas they had available on the lot. The two Dakota walk the lot. I was met by Richard and Vern just after arrival and they pointed out the Dodge Dakotas they had available on the lot. The two Dakotas I looked at were priced well below any other comparable vehicles. I was invited to drive either one and did so. I was given time to make up my mind without being smothered by a sales associate and when I decided to buy the truck I was taken care of in a friendly and professional matter. Richard made the experience pleasant and pressure-free. Vernon was also very helpful as was Miss Ellen in F&I. My truck was ready for pick up on time with the floor mats installed and the owner's guide and keys in hand. I enjoyed puchasing the vehicle from Hill-Kelly Dodge and would/will strongly recommend them to my friends and family. Thanks so much for a great deal from great people !! John Moodhard More
I had a very disheartening experience at the jeep dealership in Fort Walton/Crestview. Hill Kelly was a welcome relief. They were very professional and did exactly what they said they would do. A ver dealership in Fort Walton/Crestview. Hill Kelly was a welcome relief. They were very professional and did exactly what they said they would do. A very fair deal and an excellent overall experience. Richard Hartline was excellent as was his entire supporting case. I would recommend working with them even if a drive was required. When I walked in the door I asked them to please make this a pleasurable experience. They went well beyond that. On top of that, I love the Jeep Cherokee they found for me. More
The dealership was clean. The employers were friendly, helpful, knowledgable, and seemed to truely care about their performance and quility of care towards the customers. I bought a new Jeep Liberty 2011 helpful, knowledgable, and seemed to truely care about their performance and quility of care towards the customers. I bought a new Jeep Liberty 2011 and am looking forward to going back to the dealership to get new leather put in, under the care of the fine staff at Hill-Kelly Dodge Jeep dealership. More
We were on our way home (Pensacola) coming back from Birmingham in our 2006 Sprinter. We were about 30 miles from home and all the instrument lights came on. We pulled over and stopped. Had to be toured Birmingham in our 2006 Sprinter. We were about 30 miles from home and all the instrument lights came on. We pulled over and stopped. Had to be toured to home. Next day we had it toured to Hill Kelly Dodge. We were told they could not look at the vehicle right away that it would take a couple of days because the bay that they needed for our vehicle was in use. They told us that as soon as it came open it would be next. When the vehicle went into the bay it was looked at right away. Bill McGinnis told us he had a new engine order and it would take a couple of days to get us back on the road. He told us to go over to Enterprise across the street and we would have a rental car waiting for us to use while our vehicle was being worked on.…A couple of days later we were told our vehicle was ready. We found out everything was covered under warranty. Plus, no cost for the rental. The management, staff, and technicians (esp. Lee the Sprinter technician) could not have been nicer. They even had our vehicle cleaned and waiting for us. We were very please with Bill McGinnis and the Hill Kelly Dodge staff. More
Outstanding service. Brought my 2011 Jeep Wrangler to have my navigation system replaced and have Sirius travel link software downloaded onto the nav system. Took less than 30 minutes! Outstanding work! have my navigation system replaced and have Sirius travel link software downloaded onto the nav system. Took less than 30 minutes! Outstanding work! The new navigation unit works great. Thanks to Reese and Bill! More
My husband and I just bought our dream truck.We have had many bad experiences. After meeting and dealing with our team I'm literally sold on Hill-Kelly Dodge! No pressure,very informative,respectful and act many bad experiences. After meeting and dealing with our team I'm literally sold on Hill-Kelly Dodge! No pressure,very informative,respectful and actually FUN to buy a car for a change. We're very happy and would reccommend THIS team for others to go see if interested in a new vehicle! Thanks so much to Rick, Jean and Jeff...I won't forget, I owe you a cake! More
After being a loyal customer for almost 20 years I was almost ready to go to another dealership after having difficulty getting my 2008 Dodge Avenger's stalling problem corrected. After making Mr. Jeff Th almost ready to go to another dealership after having difficulty getting my 2008 Dodge Avenger's stalling problem corrected. After making Mr. Jeff Thompson aware of the problem it was quickly corrected. Hat's off to the professionals at Hill Keylly Dodge. More
I recently bought a NEW Dodge Ram and I have to say it was the best car buying experience of my life. My sales and finance team treated my wife and I with respect. They were VERY knowledgeable about the v was the best car buying experience of my life. My sales and finance team treated my wife and I with respect. They were VERY knowledgeable about the vehicle and my financing options. My wife and I hate dealing with car dealerships but the Hill Kelly staff made this an enjoyable experience. I have never seen a team work so hard to get me into a vehicle I love with payments I can accept. I strongly recommend these folks and look forward to one day doing business with them again. I really enjoyed the atmosphere and the no pressure sale. This is how ALL dealerships ought to run - Hill Kelly sets the example that all should strive to emulate. Thanks again Rick, Jean & Jeff. You guys are the best. More
Accommodating appointment process; quick service with friendly, professional advisors; comfortable customer waiting area. The only reason I rated the Quality of Work as a 4 (instead of a 5) is because a friendly, professional advisors; comfortable customer waiting area. The only reason I rated the Quality of Work as a 4 (instead of a 5) is because all they did was change my oil and do routine checks. More
I have been looking for a new/used auto for about 8 months now. I owned 2 suzukis and I hated the last one. I had to use Bob Tyler as a service center for my last one because the dealership close to my months now. I owned 2 suzukis and I hated the last one. I had to use Bob Tyler as a service center for my last one because the dealership close to my house closed. The service center was not good. I was looking online and found a used car on your lot, so I called and Mr Hartline took time out of his day to pick my family and I up from Bob Tyler (because my car was in the shop) as we were going down the line of cars he found one that fit our needs. Mr Hartline was the best sales person I have ever worked with. He was very personable and professional. He worked hard to make sure we were happy. Most dealerships I have found out dont care. At the end of the deal Ms Ellen Holmes helped me as well she was very quick, nice, and helpfull. So I wanted to thank you so much, you guys were great and I LOVE my new Jeep. More