Hill-Kelly Dodge Chrysler Jeep Ram

Bo Simmons was a great help. .Thank you for making buying a car so simple... .Thank you for making buying a car so simple... More

Right rear brake locked up. Limped to Hill-Kelly without an appointment, was welcomed and signed in. A few days later, all was fixed and done. Wonderful people, wonderful ser Limped to Hill-Kelly without an appointment, was welcomed and signed in. A few days later, all was fixed and done. Wonderful people, wonderful service. More

Great work they worked fast and got the job done in a matter of hours matter of hours More

February 09, 2022 spoke with sale and was told they didn’t think they could hold the car till the February 28, 2022 February 10, 2022 Called and Talked To a Manager. Found out the car was mine and didn’t think they could hold the car till the February 28, 2022 February 10, 2022 Called and Talked To a Manager. Found out the car was mine and he could hole the car till the 28 because he could not get it inspected for a week or more. That was not true is car was already inspected. Between February 10 – 28 2022 I called and talked to my salesman and paid for the Sturt tower brace to be installed. February 28, 2022 I picked Up the Car with 18 miles on it. March 01, 2022 Engine Light Came on (Did not have the car 24 hours) My Salesman Called Me and asked how the new car was and I informed him of the engine light. My salesman said he would make the sale right. Between March 3-7 I called the local dealership and set up getting my new car looked. The drop off date was March 13, 2022 March 14-15, 2022 I kept InTouch with my salesman. On March 15, 2022 my salesman said he could put me in a new / other car. I said let’s wait till we see what is wrong with this one. On March 16, 2022 I was told by the local dealership the car was looked at and now needed an engine mechanic. On March 16 - 17, 2022 I called my salesman and gave him an update and said lets go with the other car and picked the one I have now. On March 18, 2022 my wife and I was informed by the local dealership that the car was worked on by hill Kelly. A valve spring was put in the engine with 18 miles on it. On March 19, 2022 my wife and I drove back the hill Kelly in the rental to pick up the new car the one I have now. The rental was also returned that night. Total Bill for the rental was 533.28 Plus gas. On march 21-22 my wife and I went to the local dealership to get my stuff out of the old car and found out the car was not put back together correctly a gasket was pinched causing a leak and make the engine light to come on. I have been trying to get Reimbursement for this rental starting March 21, 2022. I had to rent a car and drive 3 hours to Hill Kelly to pick up a new car that was unsafe for me and my wife to drive back 3 hours hours home in. Than I had to rent a car for 7 days because my new car was in the shop. My wife and I had to drive 3 hours back to Hill Kelly to get the new car I have now. The sad thing is I am out $600.00 and Hill Kelly did this to a first responder knowing I am a first responder. Brandy Pastor reached out to me the other day. After talking to her she was able to fix / help me with my problem. I can say my sales man was right. They did make it right. I will be back to get another Dodge / Ram car, suv or truck. More

Friendly,fast and efficient bays were clean and well staffed,had appointment and was there only 1 hrs for oil change and tire rotation excellent service staffed,had appointment and was there only 1 hrs for oil change and tire rotation excellent service More

Marc in Service and Rebecca in the collision shop took very good care of me and my vehicle. They went above and beyond to ensure my Jeep was as good as new. They had to work hard to get my sorry insuranc very good care of me and my vehicle. They went above and beyond to ensure my Jeep was as good as new. They had to work hard to get my sorry insurance adjusters to do their job and they eventually won the day and made everything right regardless of the challenges. Thanks very much for all the hard work! Great Job! I will continue to use Hill Kelly and the wonderful people to fill all of my car needs. I’m looking forward to my next vehicle with Hill Kelly. More

Always a good experience with Hill-Kelly! Honest and efficient as always. Thanks for all the help. Honest and efficient as always. Thanks for all the help. More

A few years ago they provided great service and customer care. Seems like it has gone down hill and of late I have had some problems (related to poor recall repairs) with customer care. That is why I only g care. Seems like it has gone down hill and of late I have had some problems (related to poor recall repairs) with customer care. That is why I only gave 3 stars. Having said that my last visit for an oil change went without a hitch with my service advisor Amber Kelleher who put me at ease and was professional and friendly. A welcome change. More

Dealership is clean sales personnel are professional and they make the purchase easy and painless they make the purchase easy and painless More

Entire staff are exceptional. Everyone greets you n wants to know how they can help you. Whether it's a salesman, mechanic, servicer advisor or maintenance person. IMPRESSIVE. Everyone greets you n wants to know how they can help you. Whether it's a salesman, mechanic, servicer advisor or maintenance person. IMPRESSIVE. More