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Hill Country Honda

San Antonio, TX

4.6
767 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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767 Reviews of Hill Country Honda

June 21, 2023

jonathan was really helpful. helped me get a good find on a car after i been to multiple dealers. he was really nice and informative. More

by thundercore7717
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Jun 21, 2023 -

Hill Country Honda responded

Thank you for your positive feedback! We're glad to hear that Jonathan provided you with excellent assistance during your car search. It's always frustrating to visit multiple dealers without finding the right fit, so it's wonderful that Jonathan was able to help you in such a helpful and informative manner. If you have any further questions or require additional assistance in the future, please don't hesitate to reach out.

June 21, 2023

The service was very good. She helped resolved all the issues and let us know what was going on throughout the entire process. More

by ALTON RENDER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Jun 21, 2023 -

Hill Country Honda responded

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our service. Our team always strives to provide excellent customer service and ensure that all issues are resolved efficiently. It's great to know that we were able to keep you informed throughout the entire process, as transparency and clear communication are important to us. We truly appreciate your feedback and look forward to assisting you again in the future!

June 21, 2023

Love the location and services that were offered. I had a good experience with a his dealership and would recommend them to anyone. More

by J.NEWSUAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Aaron Soliz, Hunter Christianson
Jun 21, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you loved our location and the services we offer. It's fantastic to know that you had a positive experience with our dealership. Your recommendation means a lot to us, and we appreciate your trust in us. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you and any referrals you send our way in the future!

June 20, 2023

Honda Staff is always friendly and professional. They are experts and efficient in their skills More

by DALIAGARCIA1000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 20, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with our Honda team. We're thrilled to hear that you've found our staff not only friendly and professional, but also proficient and efficient in their skills. It's our goal to provide top-tier service for our customers, and your feedback helps us know we're hitting the mark. We're proud to have experts on our team and your recognition of their expertise is truly appreciated. We look forward to continuing to provide the same level of excellence during your future visits. Thanks again for your kind words.

June 17, 2023

They do a good job changing oil but as far as diagnosing a mechanical problem not so good. I had to take my vehicle to another dealer to get fixed. More

by EPEREZ331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daisy Alfaro
Jun 19, 2023 -

Hill Country Honda responded

Thank you for your feedback regarding our oil change service. We apologize for any inconvenience you experienced when it came to diagnosing a mechanical problem with your vehicle. We strive to provide comprehensive and accurate assessments, but it seems we fell short in your case. We appreciate your patience and understanding. If you have any further concerns or need assistance in the future, please don't hesitate to reach out.

June 17, 2023

It was good. Thank you my car is running good and I will come again More

by ashyslashy456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 19, 2023 -

Hill Country Honda responded

We're glad to hear that your car is running well and that you had a positive experience with us! Your satisfaction is important to us, and we appreciate your trust in our services. We'll be more than happy to assist you again whenever you need us. Thank you for choosing us, and we look forward to serving you in the future!

June 17, 2023

Great team. They kept me informed of the status. Wait time was reasonable. Price was reasonable. Looking forward to the next visit. More

by RAMSTER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 19, 2023 -

Hill Country Honda responded

We appreciate your kind words about our team! It's wonderful to hear that they kept you informed about the status of your service. We strive to maintain transparency and ensure our customers are well-informed throughout the process. We're glad that the wait time was reasonable for you, and that you found our prices fair. We're excited to welcome you back for your next visit and continue providing you with great service. Thank you for your support!

June 17, 2023

Very clean great waiting areas and always and the quick service center always gets me in. More

by AARONHOFFMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson, Matt Zuniga
Jun 19, 2023 -

Hill Country Honda responded

Thank you for your positive feedback! We're delighted to hear that you found our facilities clean and our waiting areas great. It's our priority to provide a comfortable and enjoyable experience for our customers. We're also glad that our quick service center was able to accommodate you promptly. Your satisfaction is important to us, and we look forward to serving you again in the future.

June 16, 2023

Aaron was incredibly helpful and attentive to our concerns. He made sure our needs were met and we were satisfied. More

by PENELOPE.NUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Jun 16, 2023 -

Hill Country Honda responded

Thank you for sharing your feedback! We're thrilled to hear that Aaron provided you with exceptional assistance and attentiveness. It's our priority to ensure that your needs are fully addressed and that you leave satisfied with our service. We appreciate your kind words and look forward to serving you again in the future.

June 16, 2023

Appreciate the help for the salesperson, but the finance portion of the transaction took exceptionally too long to call me back into an office. When it only took about 20 minutes of being in the office for More

by flyboybuster
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Medelez
Jun 16, 2023 -

Hill Country Honda responded

Thank you for taking the time to provide your feedback. We appreciate your kind words regarding the salesperson who assisted you. However, we sincerely apologize for the delay in calling you back into the finance office, which resulted in an extended wait time. We understand that your time is valuable, and we regret any inconvenience caused. We will investigate the issue further to ensure that such delays are minimized in the future. We appreciate your patience and thank you for bringing this to our attention. We hope to have the opportunity to serve you again and provide you with a more efficient and seamless experience.

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