Hiley Hyundai of Fort Worth

Had no issues with purchase. Sherri and the dealership guys were flexible with price. Ended up getting a great van for a reasonable price. Better price than craigslist. guys were flexible with price. Ended up getting a great van for a reasonable price. Better price than craigslist. More

Sheri made buying my first car really easy. She was very forth-coming with information and seemed like she genuinely wanted me to find the best deal. forth-coming with information and seemed like she genuinely wanted me to find the best deal. More

I bought my car with an extended warranty at another location. Because I own a Hyundai, they asked me to take it to a Hyundai dealership to be worked on. They were extremely apathetic when i took my car location. Because I own a Hyundai, they asked me to take it to a Hyundai dealership to be worked on. They were extremely apathetic when i took my car in, and honestly, they did not want me to leave my car there. Then, when they discovered problems with my car, they refused to give me a car to drive. I HAVE THAT COVERAGE, and my warranty would pay for it! He suggested I go to the local car rental place, and then submit my receipts to my warranty holder, and be reimbursed! This is unheard of in the service world. I WILL NEVER BRING MY CAR BACK HERE!!! The lack of sympathy, and desire to help is astonishing! More

When we bought our car Sherri was our sales person and she was great. That was where the customer service ended. When it came time to sign the papers with finance it was a horrible experience. The man (I she was great. That was where the customer service ended. When it came time to sign the papers with finance it was a horrible experience. The man (I can't remember his name) was rude, hardly said a word to us, and gave the overall impression we were an inconvenience. He threw all our papers in an envelope and didn't even make sure everything was signed. We had to return multiple times to sign different forms. Overall after we agreed to buy the car it seemed that we were in everyone's way. I have told multiple people not to buy from there. We have bought many cars over the years and this was by far the worst experience we have ever had. More

My experience at this dealership was very pleasant. From the initial phone conversation to driving the vehicle that I wanted off of the lot ! Sheri was excellent and I could not be happier with my car buyin the initial phone conversation to driving the vehicle that I wanted off of the lot ! Sheri was excellent and I could not be happier with my car buying experience at Frank Kent. I highly recommend this dealership! Janis Rettig More

Took my car in for a warranty job. Tried to call all afternoon for status and either was disconnected or put on hold for 15+ minutes until I would just hang up. Never got through until next day when I w afternoon for status and either was disconnected or put on hold for 15+ minutes until I would just hang up. Never got through until next day when I was told I should take my car to Vandergriff Hyundai to avoid paying a deductible. In other words, they kept my car a day and a half to tell me that I needed to take it elsewhere. Phoned a week later to ask if they would honor a coupon I received from them in the mail. Guy on phone wasn't sure and didn't offer to find out. I then asked for a price on turning my brake rotors. He said he didn't know and again, did not offer to find out. If the service desk people are this incompetent then how can anyone trust the actual service being performed? I suggest the service manager take a used car from the lot and drive over to Vandergriff and just observe what happens in their service department. Vandergriff has the best I've ever experienced and I will never take my car back to Manuel Hyundai even though it's 10 miles closer. More

Honestly, I didn't expect such a positive experience buying a new car. I did my research before contacting dealers about actually making the purchase. I knew exactly what I wanted. Georgiana gave us the buying a new car. I did my research before contacting dealers about actually making the purchase. I knew exactly what I wanted. Georgiana gave us the best price by several hundred dollars and even threw in free window tinting. When I arrived to sign the paperwork, I was expecting to be hustled a bit, but it was surprisingly straight-forward. I was in and out of there in no time. Since they didn't have the color car I wanted they had to arrange to get it from another dealer and I picked it up the next day. The next day I picked up the car and everything went very smoothly. There were no surprises, hidden upsells or pressure. They did everything they said they would and more. I didn't feel at all like what I thought a car sales transaction would be like--more like simply a friendly transaction between two regular people. I would not hesitate to recommend Giorgiana or Manuel Hyundai to a friend, colleague or family member. More

I really appreciated the ease of the transaction and the I really appreciated the ease of the transaction and the friendly service that was given. Georgiana was great to work with and was extremely helpful. I really appreciated the ease of the transaction and the friendly service that was given. Georgiana was great to work with and was extremely helpful. I was in and out of the door in less than an hour, thanks for all the great assistance. More

Enjoyed dealing with Ray and Jeff during the purchase of a 2012 Sonata. It was an easy, straight forward and very clear process. Much better experience and would recommend to family and friends. a 2012 Sonata. It was an easy, straight forward and very clear process. Much better experience and would recommend to family and friends. More

I am a college student and first time car buyer. I came in with my parents after finding a 2013 Hyundai Elantra on Manuel Hyundai's website. We received an online price and came in not really sure what to in with my parents after finding a 2013 Hyundai Elantra on Manuel Hyundai's website. We received an online price and came in not really sure what to expect, although hopeful due to all of the positive online reviews. Our optimistic expectations were blown out of the water! Georgiana Jeffcoat was great! She was patient and kind, and most importantly genuine. Georgiana answered my questions thoroughly and it never felt like I was working with a typical pushy sales person. When it came time for payment, Jeff Broyles was friendly and easy to work with. Manuel Hyundai respected my decision not to finance with them... and in fact lowered the final price even lower than their Internet price! The entire process was quick and easy. I recommend Manuel Hyundai to anyone looking for an honest car dealership. I love my new Hyundai Elantra and will never forget how enjoyable my first car purchase was with Manuel Hyundai. More