Hiley Hyundai of Fort Worth

Disappointed I had to go back to the dealership today because they neglected to inspect my new car at delivery. I emailed the dealership with a problem two days af I had to go back to the dealership today because they neglected to inspect my new car at delivery. I emailed the dealership with a problem two days after my purchase and they did not respond to my email for nearly two weeks. They kept calling my home phone during working hours rather than responding to the email or calling my cell. More

Excellent. Michael was perfect Everything was terrific. Will definitely be back when time for next vehicle. Have already recommended Michael and the dealership to friends and family Everything was terrific. Will definitely be back when time for next vehicle. Have already recommended Michael and the dealership to friends and family. Thank you More

Excellent, No pressure sales! 10 out of 10 stars for this dealer! No pressure, met my needs and exceeded them. Kent Merritt is an awesome salesman. Always ask for him. 10 out of 10 stars for this dealer! No pressure, met my needs and exceeded them. Kent Merritt is an awesome salesman. Always ask for him. More

Best car shopping experience I have ever had! I worked with Sheri through email for the majority and when I arrived at the dealership, everything was very simple and she got me the car I wanted to I worked with Sheri through email for the majority and when I arrived at the dealership, everything was very simple and she got me the car I wanted to the price that I wanted. I will definitely return in the future and tell everyone I know about Frank Kent. More

Smooth car purchase experience! ! I had a very good car buying experience at Frank Kent, I would recommend this dealership to others.The staff was nice and professional with full knowl I had a very good car buying experience at Frank Kent, I would recommend this dealership to others.The staff was nice and professional with full knowledge of the products. More

Kenny Merritt at Frank Kent Made a great offer over the phone. My wife and I drove the 3+ hours to Fort Worth first thing Saturday morning ready to go. That is a first. I've bee Made a great offer over the phone. My wife and I drove the 3+ hours to Fort Worth first thing Saturday morning ready to go. That is a first. I've been purchasing vehicles for over 35 years, this was a first! Kenny is a professional on every level. Would recommend FK and Kenny in a heartbeat. More

Friendly and Informative The people at Frank Kent were wonderful to me and my wife. They allowed us to wander around the lot looking at their inventory before coming out to g The people at Frank Kent were wonderful to me and my wife. They allowed us to wander around the lot looking at their inventory before coming out to great us. When a sales rep came out to greet us, he was friendly, informative,was able to answer all of our questions; was never pushy or tried to put us into a vehicle that we didn't want. Our Financial person was great at explaining all of our paperwork and details to our loan, as well as all of our warranties that we got for our new Sononta. The whole team at Frank Kent was a great and provided a wonderful buying experience for the both of us. More

Only an apology Just got my vehicle service. Was charged over $80.00 more then what they written down from my last visit. And the manager only said"I apologize. " Gue Just got my vehicle service. Was charged over $80.00 more then what they written down from my last visit. And the manager only said"I apologize. " Guess they really don't care about satisfying their customers. Their written word doesn't mean anything. Just their way to get you to go back, then they charge you more. More

Pleasant car buying experience. My recent purchase was the first truly pleasant auto purchase experience I've ever had. My sales rep, Michael Redwood, was very professional and truly My recent purchase was the first truly pleasant auto purchase experience I've ever had. My sales rep, Michael Redwood, was very professional and truly paid attention to what was important to me. I never felt like I was being pressured to buy, and ended up with the ideal vehicle for me at an affordable price. I was already sold on Hyundai, now I'm sold on Frank Kent Hyundai. More

Best Dealearship in this part of FORT WORTH!!!! Very friendly & patient. Was willing to work within my budget & saw fit to go over & beyond. I felt very comfortable with her, like I had known her be Very friendly & patient. Was willing to work within my budget & saw fit to go over & beyond. I felt very comfortable with her, like I had known her before. I appreciate everything Sheri did for me & my family!!!! More