Hiley Hyundai of Fort Worth

My husband and I stopped by Hiley Hyundai West just to look at the cars in the lot to get an idea of the body style we were interested. However, Porter Dionisi greeted us outside as soon as we stepped out look at the cars in the lot to get an idea of the body style we were interested. However, Porter Dionisi greeted us outside as soon as we stepped out of our car and made us feel like rock stars. He listened to what we were interested in, did not complain when we asked to see multiple trim levels to compare the features, and was super knowledgeable about the offerings of each vehicle. When it came time for pricing, Porter was a fair negotiator and excellent to work with. Because the car had just arrived at the dealership, we got to bring our car back for their upgraded tinting and to add the paint-saving edges to the doors. Well, not only was Porter working with another customer the day I returned, he actually took the time to step over to greet me by name and made me feel like an old friend as he coordinated the tinting/edging. Honestly, there are so many amazing customer service reps at Hiley, and while I was waiting each one asked if I had been helped and even brought me water! Porter was exceptional and really listened to us during the process. We did not expect to purchase a car that day, and were on a fact-finding mission, but Porter's guiding hand helped us realize that we were making the best decision for our family, and we are glad we stopped by that day. Thank you, Porter, and to all of the wonderful employees and managers at Hiley Hyundai of Fort Worth. More

Austin made the car buying process stress free! Very happy with my purchase! Thank you! Very happy with my purchase! Thank you! More

I am extremely happy that I chose Hiley for my new car buying experience! I was blessed to have Romeo as my sales representative and he was amazing ! He communicated with me continuously so I knew what wa buying experience! I was blessed to have Romeo as my sales representative and he was amazing ! He communicated with me continuously so I knew what was going on and he was so respectful, kind and knowledgeable that it made the experience fantastic! I would highly recommend Hiley as everyone there is so polite and helpful . If you need a new car go see Romeo , you will be glad you did ! More

Lori Kirwin assisted me on the purchase of a new vehicle. Lori’s professional and enthusiastic approach to the process made it effortless and most enjoyable. I highly recommend Lori if you want a vehicle. Lori’s professional and enthusiastic approach to the process made it effortless and most enjoyable. I highly recommend Lori if you want a great buying experience. More

Great experience with Chris Fredericks. We already negotiated the price over the phone and deal was done but he made sure we know about the features of the car and answered all the question We already negotiated the price over the phone and deal was done but he made sure we know about the features of the car and answered all the questions and not rushed. Highly recommended!! More

Lori was amazing and so helpful in getting me into my new car. Certainly recommending this dealer and especially Lori to anyone I know looking for a Hyundai/new car. car. Certainly recommending this dealer and especially Lori to anyone I know looking for a Hyundai/new car. More

Very professional with a quick and easy process. John Stephen’s did a phenomenal job John Stephen’s did a phenomenal job More

I had an excellent experience working with John Stephens. From start to finish, they were transparent, friendly, and genuinely made the car-buying process easy and stress-free. They took the time to answer a From start to finish, they were transparent, friendly, and genuinely made the car-buying process easy and stress-free. They took the time to answer all my questions thoroughly and made sure I felt comfortable every step of the way. What stood out most was their honesty and professionalism. There were no hidden surprises, just straightforward and clear communication. They truly went above and beyond to help me find the right car without any pressure. I highly recommend John to anyone looking for a smooth and enjoyable car-buying experience. Thank you for making what can often be a daunting process so simple and pleasant! More

We came an hour away to visit Hiley Hyundai not knowing what to expect when we got here but moving with good faith that after having our previous car totaled in an accident that God would meet us here! JOH what to expect when we got here but moving with good faith that after having our previous car totaled in an accident that God would meet us here! JOHN STEPHENS was our sales consultant and the level of excellence he exuded in servicing us and his patience and efficient was next level! I can't thank John enough for being so knowledgeable and going ABOVE AND BEYOND to get us in our brand new 2025 HYUNDAI PALISADE XRT!!!! Forever grateful for JOHN and his finance team for their excellent service! More

John Stephen’s was helpful and accommodating when I was buying a used daily driver. buying a used daily driver. More