Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
There isn't a time that I have entered Mac Churchill Acura that I don't get the impression that there is a sincere appreciation that I am there. I met Sharbel Lattouf almost 2 years ago, anytime I see Acura that I don't get the impression that there is a sincere appreciation that I am there. I met Sharbel Lattouf almost 2 years ago, anytime I see him our conversations continue from the last one, which shows me he is truly listening and possesses what I feel business is losing which is customer relationships. I received a call from Cisco Nieves approx. 7 months ago attempting to offer an upgrade. He had a pleasant persistence about him, even though the upgrade could not happen a the time. He called me about about two weeks ago, remembering exactly what was important to me as if we had spoken with me the previous day. He was persistent without being annoying coupled wih humor. Most people are anxious and don't enjoy going into F&I, Michael West made it a pleasant experience as well as being very thorough. I had been through F&I before and was never informed of the options that were available. Don Boothe in service jumped to the opportunity to assist me with something I needed to send to Acura mfg. on my previous TSX. He could have instructed me on what to do instead of attending to it himself. Kudos to Mac Churchill Acura, once again you have managed to set yourselves appart from the automobile industries reputation!! GREAT JOB! More
Great dealership, very friendly and professional. Very happy with my service!! The minute I walked through the door I was greeted and Steven the sales consultant listened to my demands and delivered and w happy with my service!! The minute I walked through the door I was greeted and Steven the sales consultant listened to my demands and delivered and worked out a great deal, I'll definitely be returning in the future! More
I highly recommend Mac Churchill Acura. Everyone was very helpful and friendly. I am a single woman and purchased a TL Mr. Mitchell made me feel very at ease and was super helpful and friendly. I will recomm helpful and friendly. I am a single woman and purchased a TL Mr. Mitchell made me feel very at ease and was super helpful and friendly. I will recommend him to all my friends . More
MacChurchill Acura is such a friendly and wonderful place. They were very helpful and I will be back for all my car needs. We worked with Cheryl Warren, she is so helpful and honest with every question place. They were very helpful and I will be back for all my car needs. We worked with Cheryl Warren, she is so helpful and honest with every question we had. More
My experience at Mac Churchill Acura was the best I've had at a car dealership in a LONG time. I bought a used Toyota for my daughter's first car, I needed something reliable yet relatively inexpensive. W had at a car dealership in a LONG time. I bought a used Toyota for my daughter's first car, I needed something reliable yet relatively inexpensive. We were assisted by Darren Mitchell, who treated us with outstanding courtesy the entire time my wife and I were there. I've been in and out of the car business and I've dealt with some pretty shady salesmen, but Darren was extremely helpful and very genuine; he treated my family like a guest in his home rather than his next paycheck. While we were waiting to get approved we were also approached by 3 or 4 other people on the sales floor just making sure that we were okay, while being offered coffee or bottled water. The receptionist was friendly, the manager was professional, the facility was immaculate, the price was reasonable....overall a wonderful car buying experience!!!! More
I recently bought a car after shopping online through many brands. Paul Garrett the internet sale consultant at Mac Churchill emailed me promptly with the best bid I had received on a new TL. When I ar many brands. Paul Garrett the internet sale consultant at Mac Churchill emailed me promptly with the best bid I had received on a new TL. When I arrived at the store he greeted me and had my trade appraised while he showed me the features and what was different in the technology and design on the new TL. He was fair, honest and made the transaction seamless. I am driving my new TL and loving it. I would recommend Paul to anybody looking at a new car. More
I was in market for used Buick lacrosse. Darren pointed me in the right direction. I almost bought a Buick, but after my visit with Darren, I was sold on acura me in the right direction. I almost bought a Buick, but after my visit with Darren, I was sold on acura More
I was looking for a new car, wasn't sure what exactly to buy. I was on the way home from work and decided to drop by MacChurhill Acura. David Nguyen came to greet me and asked what he could do to help me. I buy. I was on the way home from work and decided to drop by MacChurhill Acura. David Nguyen came to greet me and asked what he could do to help me. I told him i was looking to buy a new car but wasn't sure what i wanted. He patiently assisted me in the process. He walked with me around the parking lot showing me the different cars inside and out. He quickly went inside and pulled out a few keys to test drive the cars. Helping me narrow down to 2 cars, the Acura TSX and TL. David was such a kind salesman didn't even feel like i was dealing with a sales man but more of a friend. He was honest and upfront, told me the good and bad of all the choices. He never once made me feel any sort of discomfort in buying a car like I have felt before. David walked me through the whole process with the dealer financing, and I was out the door in a short amount of time. David is a well trained sales man. They took their time with me, and they quickly put my into my new car. I am very happy with the service I received from David and MacChurchill Acura, I would highly recommend coming to MacChurchill and asking for David Nguyen if you are looking for a car. More
All I can say is, WOW. I have been a Acura owner for a number of years now and usually dread my visits for purchase. Ll of this changed when I visited Churchill Acura. I was warmly greeted by a gentleman number of years now and usually dread my visits for purchase. Ll of this changed when I visited Churchill Acura. I was warmly greeted by a gentleman named Darren Mitchell. He offered me coffee a free tour of the dealership. We spoke for awhile before he even mentioned that he would be happy to offer his services as a salesman. I felt like he wasent just out to make a commission but was a true professional. I will gladly refer everyone I know to Churchill Acura and especially to Sales professional Darren Mitchell. What a great experience. More
When I walked into the place.I was greeted by a person named Darren Mitchell. He was really helpful on selecting the car to my liking by details I gave him. He was a nice and friendly person as a salesman named Darren Mitchell. He was really helpful on selecting the car to my liking by details I gave him. He was a nice and friendly person as a salesman. I would recommend Mac Churchill Acura to my friends and family. More