Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
We have dealt with Churchill Acura for several years, and keep coming back because they are competitive, knowledgeable, friendly and accommodating. The wife and I decided long ago that Acura offers the best keep coming back because they are competitive, knowledgeable, friendly and accommodating. The wife and I decided long ago that Acura offers the best combination of value, content, quality and price, and even though there are other Acura dealers in our area, we always go back to Churchill. The main reason we do is because Sharbel, the GM, always tends to us personally, and he cuts right to the chase and gives us the fairest deal he can without the usual car-buying nonsense. The general sales staff are knowledgeable and helpful, too. In addition, Mr. Churchill himself is directly involved in the business and is a personable and customer-friendly gentleman. Our experiences with the service department have always been excellent, too, although our Acuras don't tend to need much service beyond regular maintenance. We'll keep coming back as long as we continue to get the treatment Churchill has given us in the past. By the way - we just leased two 2012 TL's in the last 24 hours - one for me and one for the wife! More
Amanda Bruffy is the best to work with in respect to purchasing any Acura Product. She is very knowledgeable and adds a personal touch. Not high pressure but helps you with options to help you make an purchasing any Acura Product. She is very knowledgeable and adds a personal touch. Not high pressure but helps you with options to help you make an informed decision. I will refer all my friends, coworkers and family members in purchacing or leasing an New Acura to her. Thank You Amanda Bruffy. You're the best. More
Mark smith has got to be the most laid back, non arrogant, non-pushy cars salesman I have ever come across. I have not yet purchased a vehicle from him, however he is looking for exactly what I want arrogant, non-pushy cars salesman I have ever come across. I have not yet purchased a vehicle from him, however he is looking for exactly what I want. He has listened to every detail in what I am looking for. They had two cars I was interested in. One had sold, since my work schedule wouldn't let me get there in a timely manner. The other was perfect...until we started it up. It had a knock In the engine. He immediately took it to the service center to have it checked out. That car will not be sold on thier lot. They will not let a customer walk away with a car that has issues. While I am disappointed I won't be getting that car....I am very pleased that they did not try and mask the problem!!! They are honest and caring. I truly hope to do business with them!! More
Dont I wish I had read these reviews too, but my experience at MCA was horrible as well. What a lesson for my 9 year old who was with me how to completely ruin repeat business and positive refer experience at MCA was horrible as well. What a lesson for my 9 year old who was with me how to completely ruin repeat business and positive referrals. After three hours of haggling a monthly payment with Mo (yes I know) I had to wait till the finance man to see the sale price of the car, my trade in value and loan points. Had to haggle in the finance office. The price jumped 30 bucks a month with this guy. So tired of hearing, "comon, meet me halfway". Finally walked out, demanded they "un valet" my car and give me back my keys. Ultimately, I got the car I wanted for the price I wanted. But they still screwed me in the end. I went back to finalize the paperwork the next day and get the other keys and fob to the car. I was told "Oh sorry, you bought it as is". No freaking way. You only have one key and no fob? Seriously? This HAS to be one of the top two worst car buying experiences ever. I asked to talk to "Chris" the GM. He avoided me and sent the "business manager" to placate me. Business Manager says, "we're slammed today, Come back Monday and we'll try to scrounge up a fob for you" These guys suck. Avoid at all costs. More
All I can say is ABSOLUTELY PHENOMENAL!! I have purchased two pre-owned Acuras, and a brand new one from MAC CHURCHILL and have always received the BEST service in TEXAS! My salesperson this time,Raffie was two pre-owned Acuras, and a brand new one from MAC CHURCHILL and have always received the BEST service in TEXAS! My salesperson this time,Raffie was professional and pleasant to work with all throughout the transaction. He made sure I was taken care of from the minute I walked in the dealership until my car was delivered. Finance was a breeze, which is not normally the case when shopping for cars. Every employee I have encountered at this dealership has always treated me with respect. I will only buy cars from the lovely staff at Mac Churchill and highly recommend you make the trip to Fort Worth the next time you are shopping for a car. More
I bought my Acura TL about 2 years ago and I absolutely love it! Purchasing this car was by far MY BEST car buying experience. The sales team was extremely friendly and informative and did all they could love it! Purchasing this car was by far MY BEST car buying experience. The sales team was extremely friendly and informative and did all they could to meet my every need. Their service department is phenomenal and always keeping me up to date on my maintenance requirements. I always refer ALL my friends and family to this dealership, as they go above and beyond to provide the best service possible! I GIVE THEM A 10! :) More
This place is the first dealership I have visited in ten years and actually had a positive experience. Buying a used car, you never know what you are really going to get. The folks at this place were very s years and actually had a positive experience. Buying a used car, you never know what you are really going to get. The folks at this place were very straightforward and unusually honest with my family and myself. They gave me the best that they could in our situation. I was so impressed with the excellent customer service that the decision was easy for us to make. Nice looking clean store and great staff. Highly recommend purchasing a used vehicle from these folks, they'll take good care of you they did my family. Plan to shop here again one day. Thank you Mac Churchill. More
I would love to share the excellent experience I just had at Mac Churchill. First let me say that their customer service and friendliness surely deserves a 10! Raffie James recently upgraded me to a new ACUR at Mac Churchill. First let me say that their customer service and friendliness surely deserves a 10! Raffie James recently upgraded me to a new ACURA MDX, I purchased a pre-owned MDX here a few years back. I absolutely love my ACURAs and both times I had a no hassle pricing experience and even got a very generous price for my trade in. Needless to say, their management team there at Mac Churchill is definitely on top of everything! Tuesday I brought my new MDX in for my first service visit,everyone was so friendly and happy to see a returning customer. Even though I obviously was not there to buy another car they were still just as nice as they were when they sold me one. The service department got me in, out and on my way in record time. (Usually I dread going in for service, it is normally a long waiting game,NOT HERE) Definately worth the drive knowing that my vehicle is in good hands there at Mac Churchill. Got my car back like I just drove it off the lot for the first time. Thank you to the excellent team there at Mac Churchill, you completely made my day! I will be back again and again. More
I would highly recommend Mac Churchill dealership. Darren Mitchell was my sales associate, he had so much knowledge in the industry I'm glad he helped me out. I'm overall very satisfied and will continue to Mitchell was my sales associate, he had so much knowledge in the industry I'm glad he helped me out. I'm overall very satisfied and will continue to use this dealership! More
I was in the market for a new car and my good friend referred me to Clement Adebesin because of his experience with him. I was very pleased with is approach and knowdlege and I was treated with respect. referred me to Clement Adebesin because of his experience with him. I was very pleased with is approach and knowdlege and I was treated with respect. The dealership has a friendly atmosphere and am enjoying my new MDX. You will not be disappointed. More