Hiley Acura
Fort Worth, TX
Filter Reviews by Keyword
By Type
896 Reviews of Hiley Acura
Car buying made easy Took my 78 yr old mom today to buy an Equinox. We drove from Dallas. Very professional, curtious, , straight up honest, met our budget, made it easy Took my 78 yr old mom today to buy an Equinox. We drove from Dallas. Very professional, curtious, , straight up honest, met our budget, made it easy! Thanks for all your help. Less than an hour with sales, out of Finace in 30. Also thanks to Matt Scott in finance, we got a great rate, Met Dwight and Mr. Terry, Great group to work with. Special thanks to McKinsey (Big Mac) Tilmon also. More
Great Service All Around Within one week, we worked with Dilip Patel [Sales] and Ken Riese [Finance] and was very appreciative of the efficient manner in which they helped us. Within one week, we worked with Dilip Patel [Sales] and Ken Riese [Finance] and was very appreciative of the efficient manner in which they helped us. We purchased a new RDX, while also buying out our 2016 MXD Lease for our son's car. With Dilip, we had one of the best Sales Experiences possible. Buying a new car is always a "stressful" process from start to finish, but both Dilip and Ken helped to make it a positive experience for us. Dilip was very knowledgeable and easy to work with. Ken was also very efficient and secured a competitive finance rate for us on the purchase of the MDX. Our thanks to both. More
Worse used car sales experience I found a used car online on their website and took an appointment for the next day. I called before leaving the next day morning to make sure the car I found a used car online on their website and took an appointment for the next day. I called before leaving the next day morning to make sure the car was still available as I was driving a long way. I took the day off and went there and was told that the car was no longer available. The manager told me that someone reserved the car, they should have at least the common sense to have told me that was the case so I could have saved a drive and not waste my time taking the day off. At the very least, they could have told me to make a deposit if that is how they operate. They advertise something online and then when you go there tell you that it is no longer available. I was warned by another friend that they do that all the time, but I gave them a benefit of doubt. Overall bad experience. More
Amazing customer service! Bought my new MDX here from Thomas McAuliffe and he was great. Very fast and efficient buying experience. Loving the new car! I would highly recommend Bought my new MDX here from Thomas McAuliffe and he was great. Very fast and efficient buying experience. Loving the new car! I would highly recommend. More
New customer for Service Taylor Jones was my service advisor during my first experience with Mac Churchill Acura. He was thorough, friendly and professional. Taylor is an ex Taylor Jones was my service advisor during my first experience with Mac Churchill Acura. He was thorough, friendly and professional. Taylor is an experienced service advisor who focuses on taking care of the customer though he is forced to work in an unorganized environment. I will return only to work directly with Taylor for future service needs. More
No Hassle Purchase My Wife and I went in looking for new MDX. Austin Doyle responded to my True car request.Great service, didn't just talk about what they were going to My Wife and I went in looking for new MDX. Austin Doyle responded to my True car request.Great service, didn't just talk about what they were going to do, they actually did it. Also, they didn't pressure me or hound me. Fair price. More
Great Experience! Went in to fix brakes and Asia was very friendly and knowledgeable! She kept a smile on her face the whole time! I would highly recommend asking for A Went in to fix brakes and Asia was very friendly and knowledgeable! She kept a smile on her face the whole time! I would highly recommend asking for Asia when going in for maintenance at MacChurchill. More
Great deal on trade-ins My experience at McChurchill Acura was a pleasant one to say the least. Dealers Chen and Preston made my wife and I feel so free to express ourselve My experience at McChurchill Acura was a pleasant one to say the least. Dealers Chen and Preston made my wife and I feel so free to express ourselves...they were very patient with us. We were undecided on which car we should purchase, but Chen and Preston helped us alond the process without pressing or pressuring us. We did not buy on our first visit, but as soon as we got home, we knew we were going back the next day and buy. Such a great and smooth transaction after 4 other dealerships that I would rather not mention...and would never buy from. Thanks Chen and Preston. More
Very friendly and professional I came to Mac Churchill Acura to test out the MDX, and met with Thomas McAuliffe after speaking with him on the phone. He was very good at explaining I came to Mac Churchill Acura to test out the MDX, and met with Thomas McAuliffe after speaking with him on the phone. He was very good at explaining all the features and informing me about my options. He then was able to get me a really sweet deal, and I drove home the proud owner of a brand new Acura MDX! More
Awesome experience here! Came in and was originally working with Fernanda. She was new to the business and had asked a young gentleman named Dillon to help us. From the very s Came in and was originally working with Fernanda. She was new to the business and had asked a young gentleman named Dillon to help us. From the very start I knew this guy was an expert with Acura. He made sure everything we wanted we got and got us an awesome price as well. Couldn’t be more pleased! More