Hilbish Ford

Jennifer went overboard to make the buying experience enjoyable, Vehicle was prepped and ready to go. The price was reasonable with little haggling required. Would definitely buy from them again. enjoyable, Vehicle was prepped and ready to go. The price was reasonable with little haggling required. Would definitely buy from them again. More

Great customer service and friendly staff. Thanks for going out of the way to make the deal happen. Would recommend to my friends and family going out of the way to make the deal happen. Would recommend to my friends and family More

0 Stars. Day 1: Broke Door Panel Control removing it (didn't tell me) Claimed Door Panel Control needed replacing. Day 2: Put new door panel Control in....couldn't get it to work either. Couldn't (didn't tell me) Claimed Door Panel Control needed replacing. Day 2: Put new door panel Control in....couldn't get it to work either. Couldn't take the time over 2 days to truly diagnose, so TEN DAYS LATER I take it back for appointment and was told the tech was sick. Took car home, tore off door panel, put in new Control myself....Took me 30 min. The only problem was TWO WIRES were crossed. That simple. Service here is out to lunch. READ the negative reviews.....the theme is always the same. More

Great representation from all involved. Had a small service requirement and dealership excelled and remedied quickly. Highly recommend Hilbish and will definitely return for future purchases. service requirement and dealership excelled and remedied quickly. Highly recommend Hilbish and will definitely return for future purchases. More

I had a great experience, I went looking for an explorer but ended up with what i really wanted the F150. My only issue was i wasn't offered running boards and a bed cover. but ended up with what i really wanted the F150. My only issue was i wasn't offered running boards and a bed cover. More

Jennifer was amazing, She met all my expectations, Took the time that was needed to get the deal done. Truck was clean and made getting options put on truck easy the time that was needed to get the deal done. Truck was clean and made getting options put on truck easy More

Maintenance Went to Hilbish Ford because turning signals was not working, with them NOT checking things out, I was told I needed a new all purpose control arm at Went to Hilbish Ford because turning signals was not working, with them NOT checking things out, I was told I needed a new all purpose control arm at the cost of 260.00 dollars and a total cost of 451.00 dollars installed, bought the same arm on amazon for 42.00 dollars, took my vehicle somewhere else, had it installed and had the relay changed for 92.00 dollars, So 92.00 vs. 451.00 wow I saved 359.00 dollars. SMH More

My first online purchase Due to time limits I decided I would do my first online car purchase. I sent the info on the car we wanted to six dealers, and Hilbish (Candace Thomps Due to time limits I decided I would do my first online car purchase. I sent the info on the car we wanted to six dealers, and Hilbish (Candace Thompson, online sales) was the only one that followed my simple instructions. The others just couldn't seem to understand. The price quote from Hilbish was the best by quite a bit of money. I made an appointment to meet with Dennis Rowland (sales), and the deal was sealed within 10 minutes. This is the 8th new vehicle we have bought from Hilbish, and was really glad they gave us the best price. BTW, they also have a great service department. I have been dealing with them for over 30 years. More

Excellent I have followed our family tradition, finally, and purchased two vehicles. The people I dealt with were knowledgeable, courteous and FAIR. I really pr I have followed our family tradition, finally, and purchased two vehicles. The people I dealt with were knowledgeable, courteous and FAIR. I really prefer to deal without the usual B.S. and Jennifer was perfect. I ended up with vehicles that met what I was looking for, and the response I have gotten from after-the-sale is great. More

Dealership Refuses to Honor their Own Service Rebates Had what they call 'The Works' performed on my Chevrolet Avalanche. The work included a $10 mail in rebate. So I submitted ALL information according Had what they call 'The Works' performed on my Chevrolet Avalanche. The work included a $10 mail in rebate. So I submitted ALL information according to what they required. They accepted the rebate. Couple weeks later they claim the receipt from the dealership does not match their records. This must happen a lot because when you submit the information they tell you that if there are problems matching records, they require you to drive back down to dealership and get more records costing me more time than I want to devote for $10. I personally think they run out of money and this is their way to delay honoring rebates. I contacted the dealership twice and they refuse to respond. I have 4 vehicles and will take them all to the Chevrolet dealership. More