Hilbish Ford
Kannapolis, NC
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Showing 111 reviews
Thank you Hilbish Ford for taking the time and effort to help me make the best possible decision on buying my vehicle. I went in thinking I needed a van, but as I looked around and test drove and discussed help me make the best possible decision on buying my vehicle. I went in thinking I needed a van, but as I looked around and test drove and discussed it all with Dennis, I realized what our family really needed was a full sized SUV to haul around Boy Scouts and the (tall!)Swim Team, not to mention the loads of groceries. I cannot tell you how much we have enjoyed our vehicle and moreover the excellent customer service and integrity of this dealership. I fully recommend Hilbish to anyone reading this. If you are looking for a new or used vehicle, please give them a visit, you will not be disappointed!!!! More
My car's transmission went out so we decided to buy a used vehicle. We stayed with the dealership because of the wonder sales and service departments. We will always return to a place that provides exc used vehicle. We stayed with the dealership because of the wonder sales and service departments. We will always return to a place that provides excellent service in every department. Have a great day. More
I bought my lincoln navigator over 7 years ago and the first one was a lemon. With the unbelievable help of Tommy (the service manager) - Lincoln bought it back and gave me a new one. Ever since Tommy h first one was a lemon. With the unbelievable help of Tommy (the service manager) - Lincoln bought it back and gave me a new one. Ever since Tommy has serviced this vehicle and every single time I bring it into the service dept. he treats it as if it is a brand new vehicle. Needless to say, because of Tommy, we also own a 2008 mustang and it too gets great service everytime it goes to the service dept. Tommy has always been so very helpful in giving us the best price possible and takes his job above and beyond just his title. I would recommend this service department to everyone!! More
I found the dealership when we moved to the area and used their service departmetn to service my Explorer. They were always wonderful to work with and serviced the vehicle well and always on time. We ended their service departmetn to service my Explorer. They were always wonderful to work with and serviced the vehicle well and always on time. We ended up needing a new car and the folks at Hilbish were very good to work with. They worked to help me find the the car that fit my needs in the price range that I wanted. I will do business with them again. More
I love being on a first-name basis with my car sales/repair dealership. Even though we did not buy all of our vehicles at Hilbish, we have them all serviced there. We bought two used cars there an sales/repair dealership. Even though we did not buy all of our vehicles at Hilbish, we have them all serviced there. We bought two used cars there and have been pleased with both of them. The service department always follows through with their promises, this is high on my list. More
Bought truck here used and got great deal. Have all my service done here on truck and junk pt cruiser .Tommy has always work best price even on PT and gets rare parts needed. As for truck great purchase a service done here on truck and junk pt cruiser .Tommy has always work best price even on PT and gets rare parts needed. As for truck great purchase and always great service and prices . As for paint job needed to fix my driving errors best ever.....Marty does great detailed work in timely manner. Nice to find dealership that backs up products they sell and even products they did not. Thanks More
I can't say enough good things about the folks at Hilbish Ford. Dennis Rawlins was our salesman. I was impressed by how professional he was. I never felt pressured or that I was being hurried. Dennis gave us Ford. Dennis Rawlins was our salesman. I was impressed by how professional he was. I never felt pressured or that I was being hurried. Dennis gave us a price that I considered to be fair. Dennis helped me with my Sync system and explained how to use it. I called him several times after the sale and he was always very helpful. Dennis followed up with several phone calls to make sure I was still happy with my purchase. I was traveling in West Virginia several weeks ago and had some problems with the air suspension system. I called Tommy on my cell phone and he was very helpful. I have purchased 3 Ford's from Hilbish and have been very happy with the overall experience. More
I have been a customer since 2006. I purchased a Ford Taurus in 06 and a Ford Freestyle in 09. Both cars were CPO-Certified Pre-owned and in gently used condition. I have both cars serviced there and alw Taurus in 06 and a Ford Freestyle in 09. Both cars were CPO-Certified Pre-owned and in gently used condition. I have both cars serviced there and always get great service. Tommy Moore,Service Manager, is always helpful. I would recommend Hilbish Ford for a car purchase or service. More
Bought car new.. paid cash.. had car in and out of shop since we bought it. Just took it back about a month ago again..would not start.. they put in new battery and alternator.. car would not start again since we bought it. Just took it back about a month ago again..would not start.. they put in new battery and alternator.. car would not start again few days later.. another new alternator.. car would not start again today.. they said it needed a new battery this time.. there service is a crock of crap...everyone I speak too hates dealing with Hilbish Ford. They never offer to let you have a loaner car NOR do they even offer to take you home or whereever you may need to go and it is all THEIR fault not ours. Will not deal with them again. More
In 2004, bought a 2004 Ford Mustang GT on the internet; pricing on the car was excellent(below dealer invoice); One of the most pleasant experieces I ever had at a dealership. The main turnoff was the fina pricing on the car was excellent(below dealer invoice); One of the most pleasant experieces I ever had at a dealership. The main turnoff was the financing of the vehicle. I put down $3,000 and have excellent credit. The finance person tried to give me a very high interest rate. If I would have agreed to the term it would have been the equivalent of financing the car without a down payment!!! Beware... If it wasn't for the finance person would have rated the experience excellent. Was able to walk away with the car in 3 hours the same day!!! More