Hilbish Ford
Kannapolis, NC
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Showing 111 reviews
Sold my 87 yr old mom car with frame damage we found out when she passed away and we tried to sell it never thought we needed carfax because we thought they were reputable never recommend them or buy again when she passed away and we tried to sell it never thought we needed carfax because we thought they were reputable never recommend them or buy again More
Seller like to sell cars over the windows sticker price, no much option in inventory, want to charge extra for units marked as in stock. No trustworthy. no much option in inventory, want to charge extra for units marked as in stock. No trustworthy. More
Very pleased with the experience of buying my 2017 Ford Escape with Hilbish Ford.The sales person did not rush out to greet us as soon as we got of the car so this allowed me to look over all the used cars Escape with Hilbish Ford.The sales person did not rush out to greet us as soon as we got of the car so this allowed me to look over all the used cars on the lot and by time I did that I was greeted by a very nice friendly salesman(Nick Corpening) that ask to help me. We took it for a test drive while Nick explained things to me and asking me what I had in mind to purchase. He helped me through the process of purchasing the vehicle.Then I met Andy in finance and he walked me through the financing process. I am very impressed with the service that I received and the fact jjthat Nick was not at all pushy but listened to what I was lookinf for. Hilbish Ford has certainly improved on customer service from years agp. More
Be aware to inspect the sales contract, if seller mentioned, not means going to include it in the contract. Anyway have a very limited inventory, not even the cars in the webpage. mentioned, not means going to include it in the contract. Anyway have a very limited inventory, not even the cars in the webpage. More
I took my truck in for warranty work, they go to take my wheels off and snap one of my lug nuts in half leaving me to deal with how to get the wheel off. They will not take responsibility or help with getti wheels off and snap one of my lug nuts in half leaving me to deal with how to get the wheel off. They will not take responsibility or help with getting it fixed. Very disappointed in ford and how they handled the situation. I’ve talked with other dealerships and all are telling me if they broke it they would fix it. More
The customer service was excellent. Christian Hatley went above and beyond anf kept me updated regarding my Maverick order I placed last September. Christian Hatley went above and beyond anf kept me updated regarding my Maverick order I placed last September. More