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Highland Park Ford Lincoln
Highland Park, IL
608 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs.
Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 608 reviews
July 19, 2025
Adam and the fine fellow who drove me to and from the dealership. I found very good communication about my car and giving me rides very much helped me understand what I was spending money on. dealership. I found very good communication about my car and giving me rides very much helped me understand what I was spending money on. More
by stover.dr
Verified CustomerEmployees Worked With
Adam George, porter who gave me rides
July 19, 2025
Very friendly and knowledgeable. Rocky was great to deal with. He was very friendly and knowledgeable. He is definitely an asset to your company. Chris is wonderful to talk to and to Rocky was great to deal with. He was very friendly and knowledgeable. He is definitely an asset to your company. Chris is wonderful to talk to and to work with. He is a great person. More
by Schneidja
Employees Worked With
Rocky
July 19, 2025
All the issues were resolved ! The transmission it's still slipping. They said that on their test drive it didn't . As soon as I start driving it's slipping The transmission it's still slipping. They said that on their test drive it didn't . As soon as I start driving it's slipping More
by Livonia Tradu Inc
Employees Worked With
Mike
July 19, 2025
Had a sensor fault warning light previously fixed by this dealership, and light came on again 1 week later so made an appointment since I had time constraints. Explained situation to person on the phone and dealership, and light came on again 1 week later so made an appointment since I had time constraints. Explained situation to person on the phone and made an appointment for one week later and was told the work would take 1 hour. When I got there they first said they did not take appointments so I showed them the email and text confirmations. Then told I was behind several people and no estimate on time. Then a rude manager type person came in and said no one takes service appointments (Glenview does) but finally relented they it should be about 1.5 hours. I’ve used their Quick Service drop in for oil changes and that’s good, so I would have just come super early had they been honest on the phone. I did appreciate the updates while there and the explanation after. But bad communication upfront and upon arrival. May go bad for oil changes but not for other service. More
by KMNELSON34
Employees Worked With
Did not work with chuck
July 19, 2025
Staff is very cooperative and efficient. Waiting area ambiance is well maintained.keep it up. Waiting area ambiance is well maintained.keep it up. More
by waqar-40
Employees Worked With
July 18, 2025
The staff consistently exceeds expectations. . they're friendly, prices are reasonable and they explain what they're doing every step of the way. . they're friendly, prices are reasonable and they explain what they're doing every step of the way. More
by meg
Employees Worked With
Quick Lane peeps
July 17, 2025
When I first purchased the vehicle, I noticed a persistent squeaking noise. I initially believed it was coming from the brakes and raised the issue with the dealership. However, I was repeatedly to persistent squeaking noise. I initially believed it was coming from the brakes and raised the issue with the dealership. However, I was repeatedly told that the noise was normal for “premium” brakes and that such sounds were to be expected. Based on their explanation, I began to suspect the issue might instead be with the axle. Despite expressing my concerns multiple times to the dealership and other Lincoln service centers, I was consistently dismissed and told the noise was nothing unusual. I found this explanation unreasonable — premium components should not be loud or distracting. After the brake warranty expired, I was finally told that the brakes needed to be replaced. Following the brake replacement, the noise disappeared entirely, confirming that the brakes were the issue all along — not the axle. This proves that the brakes were defective from the time of purchase and that my concerns were valid. Therefore, I should not be held financially responsible for the brake replacement. The only cost I acknowledge is the cabin filter replacement, which is approximately $60. More
by Mkalazzah
