Back

Highland Park Ford Lincoln

Highland Park, IL

4.6
656 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
Contact Dealership

1333 Park Avenue West

Highland Park, IL

60035

Directions

By Type

Showing 656 reviews

February 22, 2026

Agreed on appointment time. Problem took two days to fix. Washed the vehicle when finished. All good. More

by robertlbarnett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2026

Always handle my repair/service work professionally and completed as promised Even had time to wash my car More

by HH0
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavino Mora
Feb 25, 2026 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2026

Professional told me what they had to do and Chris kept me informed. Would definitely come back. Thank you! More

by Arskiangelo
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Feb 25, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2026

Took excellent care of me Very happy and will recommend them to others Top notch More

by howard16
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Feb 22, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 21, 2026

Originally I called twice and left a voicemail (1 week and 2-3 days before service day), however never heard back. Last call I was transferred to Chris and he was able to make the order for my tires and l More

by w.neisser
Recommend Dealer
Yes
Employees Worked With
Christopher Fanel
Feb 25, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

February 19, 2026

They was right on time with fixing the problem with my vehicle. Very clear with that and pricing and how long it will take More

by Darnell Lester
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 21, 2026 -

Highland Park Ford Lincoln responded

Hi Darnell, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2026

Was long but good Everything was good, it took more than 2h to update the software , the gentleman called me and said they will wash the car , I been waiting and waiting until I asked him , the key was ther More

by zaggoti
Recommend Dealer
Yes
Feb 21, 2026 -

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (847) 433-7200 when you have a chance. Thank you, and we look forward to hearing from you.

February 18, 2026

Good service and considerate company . My thanks to all . Excellent customer care. They give free coffee and water. Thanks More

by Ahwax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2026

I have been doing business with Highland Park Lincoln Mercury/ Ford for a long time. Very good service. More

by JEFFWEISS123
Recommend Dealer
Yes
Employees Worked With
At the oil change desk.
Feb 19, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 17, 2026

Amazingly quick and efficient I came in for a 70,000 maintenance. I needed new tires as well. All the work was completed and done in 1 hour which blew my mind. It was great More

by rnovak1980
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavino Mora
Feb 19, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

2
...