Highland Park Ford Lincoln

Chris and his team did a great job with my brake job. Chris ensured that I received top-service for a great price. I really appreciate that he had the interior detailed! Chris ensured that I received top-service for a great price. I really appreciate that he had the interior detailed! More

Brought it in just before Memorial Day and expected it to sit for a while. Was fixed and back in my hands on the Tuesday after the holiday! sit for a while. Was fixed and back in my hands on the Tuesday after the holiday! More

Highland Park is the only place that has serviced y 2016 Lincoln MKC. That statement should speak for itself. Lincoln MKC. That statement should speak for itself. More

Broken flywheel Broken flywheel and a starter next week No No Won't buy another escape my ok last one was never in the shop thus one is always on the shop No No Won't buy another escape my ok last one was never in the shop thus one is always on the shop More

I worked with Rocky in the past; he is always very helpful and always very friendly. I had my tires replaced at your shop and agreed to have a tire rotation for a fee. I was told that the tire rotatio helpful and always very friendly. I had my tires replaced at your shop and agreed to have a tire rotation for a fee. I was told that the tire rotation wasn't done, even though the tire locks are in the glove compartment. I made it clear that the locks are in the glove compartment; they have my cell phone number and no one reached out to me to ask. I was told that the car will be washed for no extra charge, but that was a quick splash with no effort to wash the car. More

Very professional and courteous. Service was done very timely. Called mat expected time and checkout easy Service was done very timely. Called mat expected time and checkout easy More

Prompt attention from the service writers to the tech’s ,very knowledgeable people and speedy pick up process ,very knowledgeable people and speedy pick up process More

Rocky. Was Great and professional. Keeps things moving and provides great updates. The mechanics know thier stuff. Was Great and professional. Keeps things moving and provides great updates. The mechanics know thier stuff. More

I sent my daughter to get a part for a soft top. She spent an hour without getting anywhere. Then she went back a couple days later and was told to leave the car there for a couple of hrs and they w She spent an hour without getting anywhere. Then she went back a couple days later and was told to leave the car there for a couple of hrs and they would install the bracket and complete an oil change. She returned and they only did an oil change. Then they gave her pricing for an entire system that isn't even available for a week and is very expensive. She had her vehicle on site and the person at parts couldn't be bothered to go out and look at her vehicle. This was an unnecessary way to treat a 17 yo that doesn't have extensive car knowledge. More

Setting the appointment for mobile service was quick and easy. This experience definitely made it easier and more convenient to have my vehicle serviced on site rather than waiting at the dealership. Highly easy. This experience definitely made it easier and more convenient to have my vehicle serviced on site rather than waiting at the dealership. Highly recommend mobile service when applicable. Thank you Chris! More