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Highland Park Ford Lincoln

Highland Park, IL

Overview
Employees
Reviews
4.6
684 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 684 reviews

March 10, 2026

Took way too long for an oil change. Jiffy lube next time 100% shouldn’t be 2 hours for oil change More

by Wampsbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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Mar 13, 2026 -

Highland Park Ford Lincoln responded

Hello, we regret to hear that you had this experience with us. Here at Highland Park Ford, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (847) 433-7200 to discuss ways we can better serve you in the future.

March 08, 2026

I like their ability to provide service at home. Staff is always very professional and helpful. More

by JULIESHOLLAND
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Highland Park Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2026

Had an excellent experience with [Chris] at [Ford]. They took the time to explain exactly why my car was making a grinding noise and broke down the repair costs in a way that was easy to understand. Th More

by Jjup_99
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
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Mar 09, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2026

Good services thanks I will again and again goodbye nice 👍 good luck I love your work me More

by Olalekan Woleolalekan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

March 05, 2026

They understand what problems are and they trying to finish work faster I am satisfied their service More

by GHANIS55
Recommend Dealer
Yes
Employees Worked With
Frank
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Mar 08, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 04, 2026

The Highland Park Ford Lincoln service department provides excellent service in a timely manner. Their Quick Lane provided me timely service for "the works oil change, tire rotation and inspection. T More

by Malibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Highland Park Ford Lincoln responded

Hi Malibu, we are happy we could make your experience a positive one. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2026

My family has been customers of this dealership for many years. Even with the change in ownership More

by MARIEELAINA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 07, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2026

Service worked in a very timely fashion and even cleaned my car when they were done fixing it! More

by JLUBAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2026

Very professional, friendly and helpful. The service team was efficient and kept me updated on progress of my vehicle. Appreciated attention to detail. More

by Litastransportinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Mar 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 03, 2026

Easy to work with and clear on what needed to be done. Very helpful and friendly. More

by Kpmail1
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Mar 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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