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Highland Park Ford Lincoln

Highland Park, IL

4.6
714 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 714 reviews

April 09, 2026

They tried to sell me 4 new tires when my own dealership was able to fix the tire no problem More

by Daniellekatz1213
Recommend Dealer
No
Employees Worked With
Quick lane
Apr 10, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Highland Park Ford. Please contact Chris Fanella in our Service Department or Chuck Benkiel in the Sales Department at (847) 433-7200.

April 08, 2026

I have visited this dealership several times and this is the best service I have received. I have purchased over 5 cars from Highland park Ford More

by Kgebremariam
Recommend Dealer
Yes
Employees Worked With
Frank Pamintuan
Apr 12, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

April 06, 2026

The guys are very professional and do a good job. My only complaint is always the same thing...when I get my vehicle back there are greasy fingerprints on my vehicle and I have weather tech floor lin More

by STEVE@STRONGPRIVATECAR.COM
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hedrick
Apr 11, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (847) 433-7200.

April 05, 2026

service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More

by ANWARHAQ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laufer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam George
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavino Mora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2026

Excellent customer service. Worked done by professionals technical team. ?? % satisfaction Best team in Highland park Lincoln and Ford More

by Zahid Syeed
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavino Mora
Apr 07, 2026 -

Highland Park Ford Lincoln responded

Hi Zahid, we're happy you found our staff to be so supportive during your experience here at Highland Park Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

April 03, 2026

It wasn't Matt price! It was the owner alan Frisch No No That's enough questions More

by ASWLTD1
Recommend Dealer
Yes
Employees Worked With
Matt Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Price
Apr 06, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

April 02, 2026

Great job very helpful Very helpful and friendly. Turned a bad experience into an ok problem More

by billdurante
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2026

The best service all around, from the start of the phone call to the pick up More

by CHIDOC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2026

Great coordination, on time, good price, super results. Really appreciate them coordinating parts ordering with my personal schedule and visit timing, getting work done without needing an extra day, good c More

by fordfan2026
Recommend Dealer
Yes
Employees Worked With
Chris & Adam
Apr 04, 2026 -

Highland Park Ford Lincoln responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2026

All great, fully satisfied Very professional and relatively fast service Thanks I am satisfied with the dealer More

by tgmark13
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 04, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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