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Highland Park Ford Lincoln

Highland Park, IL

4.6
444 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 445 reviews

November 16, 2025

Great dealership - always there to support any need. Professional, knowledgeable and friendly. Make customers know they are valued. Excellent dealership. More

by RANDEE.STELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 16, 2025

Attendants courteous but informed that my car cannot be repaired due to unavailable part. Mkx isn't that old.How can Lincoln not be able to rebuild or repair my brakes? I own two MKX vehicles. How can Linc More

by EWERTH
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
adam
Nov 18, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Highland Park Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (847) 433-7200 and we will do our best to make this better. We hope to hear from you soon.

November 15, 2025

Quick and efficient That's all I can tell you right now Excellent dealership to work with More

by SUNSET777
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Nov 20, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2025

It was warranty, rework, the wiper motor disconnected from the wiper transmission. I was happy they repaired it in a timely manner. They also reassured me about bringing my nearly new Mustang GT in for a More

by Total Performance
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 20, 2025 -

Highland Park Ford Lincoln responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2025

I always go to Highland Park Lincoln Mercury. They are so nice there and their service is awesome. More

by hopie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2025

It was warranty, rework, the wiper motor disconnected from the wiper transmission. I was happy they repaired it in a timely manner. They also reassured me about bringing my nearly new Mustang GT in for a More

by Total Performance
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 20, 2025 -

Highland Park Ford Lincoln responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2025

Excellent service. Courtesy was a priority I intend on bring future service to this location More

by wayne.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2025

Straight fwd, provided with everything i wanted, communicative friendly, informed on what i needed and what the service required, ontime, all provided documentation when requested More

by MICHAEL@UCCETTA.COM
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hedrick
Nov 19, 2025 -

Highland Park Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2025

Chris was great! It was done correctly the 1st time. I would come back for more service. More

by WENDY72SS
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Nov 15, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 12, 2025

Superior service. Extremely knowledgeable. Appreciate the pick up and drop off service. Pricing is very reasonable. More

by MSJKLKA
Recommend Dealer
Yes
Employees Worked With
Jeremy Abitbol
Nov 13, 2025 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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