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Highland Park Ford Lincoln
Highland Park, IL
676 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs.
Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 677 reviews
March 04, 2026
Service worked in a very timely fashion and even cleaned my car when they were done fixing it! my car when they were done fixing it! More
by JLUBAR0
Verified CustomerEmployees Worked With
March 02, 2026
I appreciated that Highland Park Ford Lincoln proactively called me to fix a recall. I appreciated that the dealership drove to my house to install the fix for the recall. Chris Fanella arrived on time and k called me to fix a recall. I appreciated that the dealership drove to my house to install the fix for the recall. Chris Fanella arrived on time and kept me informed about the progress of the fix for the recall. I will be happy to use this dealership again in the future. More
by DANREIMANN304
March 02, 2026
Poor communication at check in - dropped my vehicle off for many different services and was not provided an estimate or was asked to sign anything. Nobody called me to tell me my vehicle was ready. The nex for many different services and was not provided an estimate or was asked to sign anything. Nobody called me to tell me my vehicle was ready. The next morning I called and they said it was all done. Total was over $1500. More
by INFO@CEDRILLING.COM
March 01, 2026
As usual, the staff and service rep were prompt and kept me apprised of the issues with my Lincoln. I always feel like I am in a reputable dealership interacting with honest, competent people. I would not t me apprised of the issues with my Lincoln. I always feel like I am in a reputable dealership interacting with honest, competent people. I would not take my car anywhere else. More
by RSULLIVANACT
Employees Worked With
March 01, 2026
Mike and Highland Park Ford were exceptional at making my experience with an unfortunate problem with my car as easy to handle as possible. They went above and beyond in solving a loaner problem by checking experience with an unfortunate problem with my car as easy to handle as possible. They went above and beyond in solving a loaner problem by checking to see if my extended warranty covered the cost. This is now my dealer for service. More
by MARIO
Employees Worked With
March 01, 2026
Easy to make the appointment with the Ford APP. Questioned me about my service needs when I arrived for my appointment. Began working and had me out the door in a reasonable time frame. Questioned me about my service needs when I arrived for my appointment. Began working and had me out the door in a reasonable time frame. More
by Total Performance
Employees Worked With
Manager of Quick Lane
March 01, 2026
I was very happy that the serviceman came to our home. He was on time, polite and efficient. He was on time, polite and efficient. More
by Electric Evanston
