Highland Park Ford Lincoln
Highland Park, IL
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Poor Service It’s been 3 weeks since my last visit and I am currently still waiting for one part and for a call back letting me know whether or not they have recei It’s been 3 weeks since my last visit and I am currently still waiting for one part and for a call back letting me know whether or not they have received the part. It has very poor service. More
Great Service and Great Deal Had a great experience!! Everyone was very friendly and helpful. From the moment we walked in, until we took delivery of our new truck, we received Had a great experience!! Everyone was very friendly and helpful. From the moment we walked in, until we took delivery of our new truck, we received fantastic service. Thank you Al Frisch for making it a quick and easy transaction!! We love the new 2019 Ford F-450 Dump. More
Very good And the employees were very friendly not pushy and very helpful in every way very helpful in explaining all the cars Features Why we were buying the c And the employees were very friendly not pushy and very helpful in every way very helpful in explaining all the cars Features Why we were buying the car I had a oil change done on my Ford F1 50 service department was very good very helpful very good experience all the way around More
Great car. Great service. Great dealer!! From the moment we stepped into the showroom we were treated great. Al Frisch has been so kind and accommodating throughout the whole process and it c From the moment we stepped into the showroom we were treated great. Al Frisch has been so kind and accommodating throughout the whole process and it continues!! He’s a true gentleman and we appreciate it!! More
Ford Focus Repair I had an extensive repair need on my Ford Focus. The service manager kept me informed of the progress and my service rep Emily, kept in touch and mad I had an extensive repair need on my Ford Focus. The service manager kept me informed of the progress and my service rep Emily, kept in touch and made sure al was complete. They picked me up from my home and brought me to the dealer to pick up my vehicle More
Recall went well Brought our car in for the passenger side airbag replacement recall. Everything went well and no weird noises after the dashboard was put back togethe Brought our car in for the passenger side airbag replacement recall. Everything went well and no weird noises after the dashboard was put back together. More
Quick and easy My service was delivered with quick and efficient effort. I was in and out of the dealership within thirty minutes. I was provided with a rain check f My service was delivered with quick and efficient effort. I was in and out of the dealership within thirty minutes. I was provided with a rain check for the service that was not available due to weather More
Friendly but a bit slow The friendly and accommodating atmosphere of the dealership is good, but overall speed of service for something named Fast Lane is a little bit off. I The friendly and accommodating atmosphere of the dealership is good, but overall speed of service for something named Fast Lane is a little bit off. It took about 90 minutes for an oil change which I though should have been an hour. Although they apologized for the extra time, I hope next time will be better. More
Very satisfied experience This is my second time dealing with dealer, they’re straight shooter no games and first class treatment for the customer buying or service. Thanks. This is my second time dealing with dealer, they’re straight shooter no games and first class treatment for the customer buying or service. Thanks. More
A dealer with fair prices and good service! I have alway's received a very fair price on new vehicles at Highland Park Ford. I had made an appointment to have my truck serviced. My truck had a r I have alway's received a very fair price on new vehicles at Highland Park Ford. I had made an appointment to have my truck serviced. My truck had a recall and a problem with the rear brakes as a result of a manufacturing error and they made all the repairs while I waited and I was back to work in no time at all thank's to the Highland Park Ford service team! More