Hicks Family Subaru

Great salesman The dealership was average. The one I went to doesn't have a service center. They have a rather small inventory considering all the other dealerships The dealership was average. The one I went to doesn't have a service center. They have a rather small inventory considering all the other dealerships around. That being said, the employees I dealt with were fantastic. I didn't feel like was being dragged around and pushed to buy something i was not happy with like the majority of the "big" dealers. They are very friendly and helpful. They listen and help you find what you are looking for. They were also able to get me financed with my bad credit and repo. I definitely recommend the employees to anyone looking for a great sales team. Especially Michael Shelton. More

Great service This a great dealership and John was easy to talk too . He provided everything I needed.. he did not only sale me 1 car , but 2 for me and my husband. This a great dealership and John was easy to talk too . He provided everything I needed.. he did not only sale me 1 car , but 2 for me and my husband.. he's a great salesman . I got a some good deals thanks to him.. More

Crappiest experience with dealership and their manager I recently bought a car there for my son. It has been 4 months and he is still with paper tags. The A/C went out. Had to purchase a new tire becaus I recently bought a car there for my son. It has been 4 months and he is still with paper tags. The A/C went out. Had to purchase a new tire because they are dry rotted. Wasn’t even detailed and I still can’t get the sorry general manager to contact me. Don’t waste your time or money. It will cost you more in the long run More

Cheats, liars, thieves. The car we bought was pulling to the right we request they fix the problem as it became very scary. Then a tmps light kicked on. They said they ordere The car we bought was pulling to the right we request they fix the problem as it became very scary. Then a tmps light kicked on. They said they ordered the part, the sensor. Wipers were bad no way they could pass inspection so they told me to get them and they would reimburse me, they refuse to pay me. The right front tire separated and blew out on my wife on the highway and she almost crashed going across 3 lanes out of control but she saved it. Warning stay away from these thieves. They sell cars that does not legally pass inspection. About the TPMS sensory in said they put it on somebody else's car when they said they ordered the part for us. Liars and thieves. When we went into the dealership the last time they took us outside so they could not be front of other customers while we were discussing the problem and threatened to remove me from the property even though I'm just trying to get my car repaired because they know what they are doing is definitely wrong and against the law. More

They treated me like a member of the family. I recently purchased a 2017 Subaru Forester from Corpus Christi Subaru. Everybody was so helpful. I have never been to a dealership where the owner wa I recently purchased a 2017 Subaru Forester from Corpus Christi Subaru. Everybody was so helpful. I have never been to a dealership where the owner was so involved with my purchase.David Cardona gave me an amazing deal on my Touring. I left the dealership feeling good about my purchase. More

Save your time and your money . This dealership is worthless Bought our first vehicle there to establish our credit only to end up with a vehicle that keeps turning off on us leaving us stranded! We only had ou Bought our first vehicle there to establish our credit only to end up with a vehicle that keeps turning off on us leaving us stranded! We only had our car a week! Our vehicle was not even detailed when we drove it off the lot as if that wasn't enough we are screwed out of $4,000 and now will have to pay more money out of pocket to fix our vehicle. This dealership is a prime example of the saying, if it's too good to be true. Heed the warnings folks. More

WORST AUTO PURVHASING EXPERIENCE EVER By far the worst ever auto purchasing experience ever. This dealership discriminates against people who may have had a credit issue in their past & as By far the worst ever auto purchasing experience ever. This dealership discriminates against people who may have had a credit issue in their past & as well discriminates against ethnic cultures by cheating & stealing their hard earned money. They do not help your credit when your down, they lie, cheat , steal & mislead you, only making your situation worst. BE SMART & PURCHASE A VEHICLE ELSEWHERE YOU WON'T REGRET IT. For everyone we dealt with @ this dealership either lied, stole, cheated or misled us . More

Buyer Beware! Illigal activities going on!!! So speaking of my knowledge of this dealership I can tell you from fact that a percentage of the used vehicles on the lot come from auction meaning th So speaking of my knowledge of this dealership I can tell you from fact that a percentage of the used vehicles on the lot come from auction meaning that they are flood vehicles or have some other underling problem. Many of the vehicles will develope problems due to the fact that they were submerged in water. This fact is so apparent due to discoloring of interior carpets, electrical problems, and a foul odour. Some salesman there will tell you the vehicles went through an inspection before going onto the lot, but I had seen vehicles come straight from auction right onto the lot after we put tags on them. None of the vehicles are detailed until after the sale. Once you purchase a vehicle YOU ARE RESPONSIBLE FOR 100% OF THE MECHANICAL ISSUES. Some customers don't even make it off the lot before the car gives them problems. Often even on test drives cars will break down leaving the customer to walk back to the dealership. Now getting to the processes, you will be ushered into a cubicle and you will be asked to provide some "necessary" information before even being able to look at car. They will blaintantly lie to you about a credit check. The kind of credit check they do WILL harm your score! So these sales managers should be in jail. Assuming you are smart enough and decide to split before being sold a lemon, you will be written a scam pre approval for an amount of money down you had not agreed to so that the "banks" can get you into a car. You will be told if you have your credit checked elsewhere it'll void you BS preapproval. DO NOT BELIEVE THIS!!! Going back to the inventory. I had whitnessed a new 2017 Subaru BRZ special addition inside the building be infiltrated by a rat. It is my belief that it had nested and chewed through several wires causing electrical problems. Going back to the used inventory, many of the cars are labeled incorrectly with the wrong year, in all cases a year newer than the actual vehicle was. In additions, if you are oblivious enough to my stern warning, you will be lied to by GM David Cardona, GSM Nathan Arn, and the floor managers. Mike Zamora in Service will lie to your face and treat you like a subhuman regarding your service. Do it trust these people to fill up your windshield whisper fluid!!!! They'll fill it up with beer, just like the ones they drink on the job with!!! What a joke!!!! I'm just scratching the surface on this dealership, I expect to gather more information to warn the public about the great big scam going on at Corpus Christi Subaru. I will be posting another review as I am not going to be able to fit everything in, I'll just leave you with the fact the the salespeople crest hostile work environments and some consume illicit drugs in the job. DO NOT BUY HERE!!!!!!! More

Tricked and Deceived When I asked for the price of the Forester that I was considering the salesman took me to his office to get some "necessary" information. He said he n When I asked for the price of the Forester that I was considering the salesman took me to his office to get some "necessary" information. He said he needed to pull a soft credit on me to be able to see what kind of deal they could offer me. I specifically verified with him that I did not want a hard credit pulled and he said "oh no this won't affect your credit at all." The car they had on the lot was not my first color choice so I was not ready to commit to the deal. I tried to ask them about ordering the car in my preferred color but they were just too intent on selling the one on the lot. I left and went the next day to San Antonio (two hours away) and purchased the color I wanted from a very professional salesman at North Park Subaru. A week later I was devastated to see that the Corpus Christi dealership had indeed pulled a hard credit inquiry on me without my permission and which I will have to live with for two years. I called the manager about it to complain and he really just denied it and kept saying that it "wouldn't have been a hard inquiry." I even emailed a screen shot of the details to prove it to him but no response. I sent the information to the dealership owner and again no response. I highly recommend North Park Subaru in San Antonio, but would steer completely clear of Corpus Christi Subaru More

Service Center Takes too long The service center sucks!! they took way too long to replace a default sensor, stating that they were waiting on the parts to arrive, but wanted my ca The service center sucks!! they took way too long to replace a default sensor, stating that they were waiting on the parts to arrive, but wanted my car to sit there waiting this whole time for a week, really?!!?!! And at one point when they performed my first oil change they managed to scratch paint off of my car door, in which I had to wait another 2-3 days by the time I received my car back with new paint!! Pay attention to how your vehicle comes out of the service department before you leave the lot, they do not care, because it's not their car and they don't give a xxxx. The big boned guy with blonde hair seems as if he don't want to work in the a/c and hardly literally gets up let alone touch the keyboard, is very rude, and plain out seems uninformed/knowledgeable in the service department. He rather give you the run around answer so he doesn't have to do anything. Deal with Mike he is a much better service department person who will do his best to help you, is very professional, and knows how to deal/handle a difficulty and frustrating situation without giving you the runaround or attitude. More