Hicks Family Subaru

Liars and cheats!! Bottom Line: CCSubaru required me to put down a $3000 "refundable" deposit in order to be given time to talk to my wife who was at the hospital. Gav Bottom Line: CCSubaru required me to put down a $3000 "refundable" deposit in order to be given time to talk to my wife who was at the hospital. Gave decision (no) before start of business next day. Nearly a month later and they still have my money. I've received several variations of the "checks in the mail" excuse. Submitted complaint through BBB. Omar the GM flat out lied on his response saying that he had spoken to me (never spoken to the man in my life) and told me it takes 7 to 10 days to process a refund. Never mind it was already almost 20 days. Do not buy a car from these people. They are out to screw their customers! I was a fool to trust them, but I had not been warned. YOU HAVE BEEN WARNED!!! More

Awesome dealership! Great friendly staff our dealer Marcos was awesome as well as our finance guy Carlos. Definitely worth the drive from the valley! Great customer servi Great friendly staff our dealer Marcos was awesome as well as our finance guy Carlos. Definitely worth the drive from the valley! Great customer service and we got everything we wanted! It is our second time buying there and we will definitely keep going back! More