
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Super Friendly & Attentive! I went in for service today and I was helped by Cesar Lemus. I was not sure what type of service I was due for but Cesar took his time and broke every I went in for service today and I was helped by Cesar Lemus. I was not sure what type of service I was due for but Cesar took his time and broke everything down in details on what needed to be done. Lastly, I appreciated that he took the initiative and kept me updated during the two-hour wait on how my car was doing so far while it was going through service. I highly recommend going to Cesar! More
Outstanding Customer Sevice I brought my Honda Accord EX in for service on Monday, July 10, 2017. Rose Byrd, my service advisor, provided excellent customer service. What I appr I brought my Honda Accord EX in for service on Monday, July 10, 2017. Rose Byrd, my service advisor, provided excellent customer service. What I appreciated most about Rose was that she made me feel like a valued customer. I was not just a number to her. I also want to give kudos to Aaron Phillips who has stayed in touch since I leased my car from him in June 2016. I saw Aaron as I was leaving, and he took time out of his busy schedule to help me better understand a feature of my Bluetooth that I had asked him about. Lastly, the young ladies who checked me out were very sweet. I think the name of one of them was Melissa. More
Excellent and Quick Service. Nice Waiting Area I dropped off my car for a service and inspection and it was completed in 39 minutes. Stu, the person who took my car in, was professional and courte I dropped off my car for a service and inspection and it was completed in 39 minutes. Stu, the person who took my car in, was professional and courteous. The waiting period was updated and quite nice. More
Service on my Herson Hondas Rose is always very helpful, friendly, and efficient. It is a pleasure to bring my Honda Accord and Civic to Herson's Honda for service. Rose is always very helpful, friendly, and efficient. It is a pleasure to bring my Honda Accord and Civic to Herson's Honda for service. More
Oil change I went in for a simple oil change & Cesar Lemus took great care of me. Instead of just an oil change I got my tires rotated and some other things done I went in for a simple oil change & Cesar Lemus took great care of me. Instead of just an oil change I got my tires rotated and some other things done. I'm thankful for such helpful service. More
Great experience We worked with Drew Alvey at Herson's when we were looking for a van to buy for our growing family. Drew was professional and knowledgable about the v We worked with Drew Alvey at Herson's when we were looking for a van to buy for our growing family. Drew was professional and knowledgable about the vehicle's features. He was a pleasure to work with. We ended up buying a van at Herson's and are happy with our experience. More
Service on my 2010 Honda Civic I had wonderful service recently on my Honda and it was so nice to see that Rose is still there. She always has a smile on her face and so attentive I had wonderful service recently on my Honda and it was so nice to see that Rose is still there. She always has a smile on her face and so attentive to my car's needs. The service went great and wasn't in there as long as I thought I would be. I definitely recommend Herson's Honda for service. More
Five Stars for Herson's Honda I brought my car in for routine service a while back. In addition, the engine was running a little rough, too. When I picked up my car, it was purring I brought my car in for routine service a while back. In addition, the engine was running a little rough, too. When I picked up my car, it was purring like a kitten. All thanks to Rose Byrd and the mechanics at Herson's. Their service continues to be the best. More
Herson's Honda Dealership We have bought our sixth car there. We were and are very satisfied with the services at the dealership. I highly recommend this place to everybody who We have bought our sixth car there. We were and are very satisfied with the services at the dealership. I highly recommend this place to everybody who wants to buy a Honda! More
scheduled car maintenance Great service and attention from Mike Parker. He went out of his way to help me with a possible billing problem. I would definitely return for servi Great service and attention from Mike Parker. He went out of his way to help me with a possible billing problem. I would definitely return for service or sales with employees like Mike at Honda. More