Herson's Honda

Car buying made EASY!! I honestly went into Herson's Honda just to look at a 2017 Honda up close. Had every intention just to get a feel for what I wanted, see the numbers, I honestly went into Herson's Honda just to look at a 2017 Honda up close. Had every intention just to get a feel for what I wanted, see the numbers, put some thought into it, then make a decision. However, the people that worked there were SO friendly and BEYOND accommodating I wasn't walking out of there without a car if I tried! When I was explaining the color and trim of Honda Civic I wanted, Jack told me they didn't have it in stock but could arrange getting one for me. While I waited for Jack to bring the car around I was shocked when he pulled up with the EXACT car I wanted! I've heard that buying a car is a headache, painful experience because the salesman are ALWAYS trying to get over on you, however, mine was the BEST EXPERIENCE I could've asked for!!! I couldn't be happier with those who helped me, and more so MY BRAND NEW CAR!!! I'd DEFINITELY buy another car from Herson's Honda im Rockville! More

I wish I went to car max. I was not dealt with honestly from the beginning. I have learned a very expensive lesson. Have your attorney view all contracts before you sign. I was not dealt with honestly from the beginning. I have learned a very expensive lesson. Have your attorney view all contracts before you sign. There is no 3 day Grace period at Honda. Car Max has one. They don't care if the deal ends up being bad for you after further consideration. They don't care about you at all. More

Very Positive Experience Phenomenal customer service from both Robbie and Ethel. Both were knowledgeable, patient, and professional throughout the process. Thank you for a ver Phenomenal customer service from both Robbie and Ethel. Both were knowledgeable, patient, and professional throughout the process. Thank you for a very positive experience! I love my new car! More

Very professional and nicest car dealership experience ever! Aaron Phillips (Senior Sales Consultant) greeted and treated us nicely and fairly by the time I entered the dealeship till the time we had the closing Aaron Phillips (Senior Sales Consultant) greeted and treated us nicely and fairly by the time I entered the dealeship till the time we had the closing with our car. This is the very first time we had stepped inside a Honda dealership and tried a Honda car because we have had been a loyal customer of Toyota Darcars (which is just a stone-throw away) for the past ten years or so.... The dealership experience we've had with the sales, finance and their professional group of honda experts is by far the best we've experienced here in DMV area. Aaron (Sales), together with Alex Garcia (Finance Officer) made this whole event a really pleasant one... Thanks guys! More

Quick, Easy, Painless Enjoyed working with the sales and financing team. Was willing to work with me to get the right deal for both sides. Would highly recommend. Enjoyed working with the sales and financing team. Was willing to work with me to get the right deal for both sides. Would highly recommend. More

Helpful, not pushy Omar was a pleasure to work with. During our test drive he didn't talk incessantly trying to sell us, but did a good job of explaining features when Omar was a pleasure to work with. During our test drive he didn't talk incessantly trying to sell us, but did a good job of explaining features when we asked questions. He was also honest when he didn't know an answer and found out details for us later instead of BSing an answer. Omar was personable and helpful without being pushy, which was refreshing. Being able to leave quickly after gathering the information we needed made us happy to return when we were ready to buy. Pricing was fair without a lot of push to add extras. Overall, our experience at Hersons was very good and we love our new Honda. More

Outstanding! Outstanding customer service from start to finish! If you're looking to purchase a Honda, go see Aaron Phillips! Thanks Hersons for a great experience Outstanding customer service from start to finish! If you're looking to purchase a Honda, go see Aaron Phillips! Thanks Hersons for a great experience More

Great Customer Service Coming from a customer service background, it was absolutely refreshing to receive that especially in a dealership. He knew what I wanted and made sur Coming from a customer service background, it was absolutely refreshing to receive that especially in a dealership. He knew what I wanted and made sure that I was able to get just that. I have been looking at the HRV since the first time it came for 2016 and I am over the moon with joy that I was able to get the car I've been wanting for 2 years. Thank you! More

the process superlatives at every step of process there is nothing more to be said after it is said that the entire process rates a perfect score the word superl superlatives at every step of process there is nothing more to be said after it is said that the entire process rates a perfect score the word superlative says it all More

new car purchase Very satisfied with my experience. They had the car I wanted, they gave me a good price on my trade-in. my salesman was very knowledgeable and helpfu Very satisfied with my experience. They had the car I wanted, they gave me a good price on my trade-in. my salesman was very knowledgeable and helpful . More