
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Now I Understand Why My Folks Buy From Hersons Honda It was a great experience. First time purchasing a car and it went smoothly. Aaron was informative, patient, and very friendly. Even though it was all It was a great experience. First time purchasing a car and it went smoothly. Aaron was informative, patient, and very friendly. Even though it was all about business, there was no tension in the air. Quite pleasant of an experience actually. He paid very close attention to my budget and what I wanted out of a vehicle. Got the Blue color I wanted! This is what everyone should experience when trying to buy a car. Now i understand why my parents have been buying their Hondas from here for years. I Love My Car! More
I traveled 800 miles to purchase from Herson's Honda I originally dealt with Coggin Honda (just outside my neighborhood here in Jacksonville, FL) to purchase a 2018 Civic Sport 6MT in Aegean Blue. It bei I originally dealt with Coggin Honda (just outside my neighborhood here in Jacksonville, FL) to purchase a 2018 Civic Sport 6MT in Aegean Blue. It being 6MT in Aegean Blue made this car a "unicorn" in the southern states. In fact initially when I started shopping just a couple of weeks ago, the closest one i can find was 400 miles away in South Carolina, but that sold before it even hit the lot. So I put down a $500 down payment (refundable) at Coggin Honda to have them find the car for me and negotiated a price on paper. Well long store short, I ended up contacting Herson's Honda, 800 miles away from me who was the next closest dealership that had the car that I was looking for, and we negotiated a price over the phone, which ended up being over $1800 less than my negotiated price at Coggin Honda. It was a no brainer for me so I flew up to DCA and took a ride over to Herson's Honda 30 miles away from the airport and drove it back down to Jacksonville, FL. Justin, the sales manager at Herson's Honda, was great to deal with and made sure I was well taken care of. Stephen in sales and Ted in finance helped push me through the fine details on paper and were both great to deal with as well. From the great price I got the car for and the great customer service I experienced, it made my whole car buying process as close to perfect as you can ask for. More
He made my experience the greatest! Omar was a great salesman. He made sure I understood everything about the car, went above and beyond, and was very clear with everything. I would go b Omar was a great salesman. He made sure I understood everything about the car, went above and beyond, and was very clear with everything. I would go back again if I we w getting another car! More
Great sales professional Omar was very easy to work with and went above and beyond to make sure we got what we wanted and was very patient with us while we made our decision. Omar was very easy to work with and went above and beyond to make sure we got what we wanted and was very patient with us while we made our decision. More
Great dealership with enthusiastic sales persons I know you expect this from all auto dealership companies since the workers are on commission. But these people understand that in the very end the cu I know you expect this from all auto dealership companies since the workers are on commission. But these people understand that in the very end the customer is in charge and attentive service is important. Just bought my first car (ever) here. I'm 22yrs old, they respected me the way they would any other client. They took the time to see how much I knew and what was I looking for, and took over, now and then, to better explain things that I might find important (i.e. how my desired car, and the deals I'm after work in the short-term and long-term). I didn't feel hassled or bullied towards purchasing my vehicle. There was always someone ready to help me out, but my dealer, and financer were already on point, if not above and beyond, with serving me! If you're looking for relaxing, engaging and productive place to car browse and buy, this is the place. More
Straightforward, not high-pressure Went there to buy a Honda Fit. The initial test drive was good, and they were fine when I wanted to test drive other cars and come back later, which Went there to buy a Honda Fit. The initial test drive was good, and they were fine when I wanted to test drive other cars and come back later, which we did. More
Unwilling to provide any pricing over the phone. I tried to use the Costco program to buy a car here. They were unwilling to provide pricing over the phone and then pressured me with follow-up calls I tried to use the Costco program to buy a car here. They were unwilling to provide pricing over the phone and then pressured me with follow-up calls to come visit in person. More
Satisfied Customer I had the pleasure of meeting Omar, who helped me with my new automobile purchase. His professionalism and knowledge helped with the decision and mad I had the pleasure of meeting Omar, who helped me with my new automobile purchase. His professionalism and knowledge helped with the decision and made the purchase process painless. He will make a great employee anywhere his career takes him. Good luck and thank you! More
Hassle free, awesome car buying experience Hershon's Honda has made our car buying experience memorable and it was like a family event. Kudos to the sales team! Special shout out to Raheim, Al Hershon's Honda has made our car buying experience memorable and it was like a family event. Kudos to the sales team! Special shout out to Raheim, Alpha and Alex. Raheim Dorsey was very warm, friendly, polite, professional and very knowledgeable about the car and any detail that was requested of him. The entire staff at the dealership were very warm and friendly. The Hershon's Honda team ensured that we left the dealership with a peace of mind and know that we are in good hands. More
Outstanding Experience I was very lucky to walk into Herson’s Honda last week and be greeted by professional and friendly individual. Rich made his introduction and allow I was very lucky to walk into Herson’s Honda last week and be greeted by professional and friendly individual. Rich made his introduction and allow us to speak regarding the responses I was seeking for while visiting the Herson’s second time. Rich politely and respectfully answered all my questions and demonstrated additional care to provide further information to fulfill my knowledge in the CR-V models. Rich worked with us from beginning to the end of the process. Endlessly worked with his peers to ensure that I would get the best deal feasible. He made sure that we were comfortable while at the center waiting on other pieces to be wrapped up. He offered bottle of water and phone charger. (why this is important? He CARED) I had very pleasant experience with Rich and the team at Herson’s Honda. CJ (manager) and Ethel (finances) were also very helpful, informative and respectful. I will definitely recommend Rich and his colleagues to my friends and colleagues in the future. Finally, after we got the car keys and we were ready to drive away. We decided to try out few things before driving our new beautiful car. I had already thanked Rich and others and left the dealership. I could not make the auto start work, I was pleasantly surprised seeing Rich coming out from dealership and offering for additional help. I surely felt appreciative and blessed to come to this person to make my purchase. Rich is very sincere with his actions. Rich – I thank you once more for your dedicated, outstanding customer service. More