
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Efficient sales person (Tony) and non-responsive managers Tony Nunez was very helpful and responsive to every one of our demands and questions, giving his suggestions and thoughts wherever we were not quite c Tony Nunez was very helpful and responsive to every one of our demands and questions, giving his suggestions and thoughts wherever we were not quite confident what to do. He was friendly and easy going. But every single time he was done with us and somebody from the higher rank was supposed to address our next step, delays were for half an hour to an hour. Instead of spending top two hours there, we spent close to 5 hours in the dealership despite the fact that we pretty much knew what we want to buy. And seems like a rule of thumb is that Internet sales people in almost all the dealerships are lying what they have in stock just to drag you to the store. Ethel in financing team was quite efficient and clear in her part of the deal. More
No Service Yet I just bought my Honda and have received no "Service" on it yet. The buying experience with the manager Mr. Chris Glakas and the salesman Mr. Percy A I just bought my Honda and have received no "Service" on it yet. The buying experience with the manager Mr. Chris Glakas and the salesman Mr. Percy Agyei-Obese and the finance person Mr. Alex Garcia was very nice. No high pressure and I think I received a fair price for my Honda CRV trade in and my new Honda Fit. My Honda CRV 2008 was purchased from a different dealer after a bad experience with a Herson's salesman. It is very pleasing to see that that salesman is gone and things have changed greatly for the better during the past 8 years. I would recommend them to anyone interested in a Honda. More
Thanks Omar! Omar was great. After stopping at the Nissan dealer down the street and being unimpressed, my family and I decided to stop into Herson’s on the way ou Omar was great. After stopping at the Nissan dealer down the street and being unimpressed, my family and I decided to stop into Herson’s on the way out. I had loved my old CRV and knew I wanted a new one. After test driving one, I was sold. Omar was great through the purchasing process. For that I’m particularly appreciative since I’m new to the area and still getting settled. He also wasn’t pushy, that was definitely another plus. More
Great buying experience with Percy at Herson's Honda Mr. Agyei-Obese had sold us our 2002 Odyssey and we had fond memories of that buying experience. It was time for a new Odyssey and so we asked for Pe Mr. Agyei-Obese had sold us our 2002 Odyssey and we had fond memories of that buying experience. It was time for a new Odyssey and so we asked for Percy when we went to the dealership this past weekend. We were not disappointed. He is not only knowledgeable about the various trim levels and options, but also is amiable and patient with customers. The following day, after we bought our new 2018 Odyssey, Percy spent well over an hour in our car, explaining and demonstrating everything from syncing our smart phone to the control panel to folding the power side mirrors. We look forward to seeing him the next time we need a new Honda. More
Great experience being my first time at a Honda Dealaer Knowledgeable sales person and at the dealer. He was patient show us the different models. Hopefully we can get a better deal from this dealership. Knowledgeable sales person and at the dealer. He was patient show us the different models. Hopefully we can get a better deal from this dealership. More
Awesome Wonderful atmosphere, everyone was kind and friendly. A lot of laughter, smiles, and jokes ! Works with you until you are satisfied with your purchase Wonderful atmosphere, everyone was kind and friendly. A lot of laughter, smiles, and jokes ! Works with you until you are satisfied with your purchase to the best of their ability. More
Smooth buying experience I bought a 2017 Pilot. My salesperson was Jonathan and he was very personable and assured me he had my best interests at heart. I appreciated him le I bought a 2017 Pilot. My salesperson was Jonathan and he was very personable and assured me he had my best interests at heart. I appreciated him letting me get the ok from my family by driving it home for them to check out. More
Great experience Giovanni was a pleasure to work with. he was very knowledgeable and patient throughout the process. I highly recommend him and will let family and fri Giovanni was a pleasure to work with. he was very knowledgeable and patient throughout the process. I highly recommend him and will let family and friends know when they are looking to purchase a car to ask for Giovanni! More
Great experience with David and Herson's David was very helpful with going over the Costco pricing and showing us all the features of the CR-V after a good test drive. He was not pushy and t David was very helpful with going over the Costco pricing and showing us all the features of the CR-V after a good test drive. He was not pushy and took all the time we needed to make sure this car was the right fit for us. More
A very pleasant car buying experience We had an appointment with Alpha but Eric took care of us when we arrived at Hersons. Eric made us feel at ease, allowing us to inquire without hesit We had an appointment with Alpha but Eric took care of us when we arrived at Hersons. Eric made us feel at ease, allowing us to inquire without hesitations. He was knowledgeable and gladly replied to all of them, comparing the 3 cars we test drove.. He gave us ample time to discuss our options. We briefly worked with Alpha. Kurtis was also knowledgeable and thorough but after the purchase, I could not get a hold of him to ask about a payment inquiry but I managed to figure out what to do. Just the same big thank you all of you. I am very pleased with my CRV-AWD EX-L. My family is a Honda Loyalists and I have personally owned Honda cars since 1980. Our overall selection and buying process experience with Eric, Alpha and Kurtis was pleasant, without any pressure buying and the best so far. More